Wallace Teo
April 17, 2025
I had an excellent experience at Hilton Niseko Village! From the moment we arrived, the check-in process was smooth and welcoming, with super friendly staff making us feel right at home. The hotel’s restaurant was fantastic — delicious food with a great atmosphere.
What truly stood out was the impressive level of customer service throughout our stay. I’d like to give a special mention to one staff member, Winter Song, who went above and beyond to take care of us. Her professionalism, warmth, and attention to detail truly made our stay extra memorable. She provided some of the best customer service we’ve ever experienced.
Highly recommend this hotel to anyone visiting Niseko!