Seasons Hotel-Tsim Sha Tsui Reviews

Hotel prices in Hong Kong on weekends are just insane! Basically, anything half-decent is over ¥1000 per night. I booked this one early, and it was a total of ¥800+ for Friday and Saturday nights combined. My friend was coming from Shenzhen to visit me over the weekend, so I specifically asked about upgrading the room. When I called, they initially said ¥100-¥150, but maybe the staff member didn't realize I was asking about the weekend. Later, they told me it would be an extra ¥600, so my friend ended up booking a different hotel. On the first night, when I came back from outside, I saw several cockroaches. After I reported it to the front desk, I didn't see any more bugs, but the room doesn't have an outer window, so a musty smell is definitely unavoidable. I'm not sure if they did pest control for me. I feel like their cleaning staff are from the Philippines or somewhere similar, as they don't speak Chinese. Good thing I can speak English. Luggage storage is fine. For this price in Hong Kong, I wouldn't say it's bad. Everyone should decide based on their budget. The front desk staff's attitude was okay; it wasn't as bad as some reviews mentioned.

The front desk staff, who wasn't ABC (American-born Chinese) or a foreigner, couldn't speak Chinese or Cantonese. They only spoke to me in English, even after I told them I didn't understand.

I don't think you can judge a nearly 700 HKD/night room as small and awful without considering the cost of living in Hong Kong. However, it genuinely felt like a guesthouse you'd pay 70-90 RMB for in mainland China. The toilet was outside the room, and inside, there was only a small table, which counted as furniture. Most importantly, at 1.83m, I couldn't even stretch my legs out properly! The Filipina at the front desk was polite, mainly because I speak English. If you don't speak English, I wouldn't recommend this place, as they'll send you across the street to a 'shared apartment' in another building to make do. The reason for the bad review isn't the factual, rational statements above, as I had some mental preparation before booking. BUT! The agent on Trip.com called this a 'luxury single room'?! I barely slept all night; there was constant street noise outside, no air conditioning to be found in the room, and drafts everywhere. Looking on the bright side, I guess I paid 700 HKD for a survival game experience. I saw someone complaining about getting a skin condition from the towels. The Indian gentleman at the entrance stacks the towels right on the street, so how clean do you think they can be? I feel sorry for myself; my financial situation isn't terrible, I just wanted to save some money and almost lost my life doing so. I also feel for Hong Kongers; their income seems 2-3 times higher than ours in Shanghai, but the cost of accommodation and food is 3-10 times higher than ours...

Terrible!! Do not stay here!! It's not a 'seasonal hotel' at all, just a crummy guesthouse with basic facilities, a bad environment, no elevator, nothing. The room is tiny, but they charge exorbitant prices by cashing in on the Tsim Sha Tsui name!!! In Hong Kong, if something calls itself a 'hotel,' it should at least have a star rating, right? This so-called 'seasonal hotel' exploits the differences in policies between regions, masquerading as a hotel with false advertising to deceive consumers. Once you've placed an order, they'll charge you the full amount even if you don't show up!!! And they discriminate against mainland Chinese people!!!!

The blankets were dirty and the room was too small. I won't be staying there again.

I suggest the host clean up; there were bugs in the bed and I broke out in a rash.

The location is absolutely fantastic! Can't be beat.

The room was tiny and didn't match the pictures at all, which felt very misleading! Plus, we couldn't even cancel the booking! And to top it off, it was more expensive than other places nearby.

The room smelled bad and there's no elevator.

The bed was very small and short, I couldn't even stretch my legs out.

Hotel tried to extort more money from me by claiming the room I booked is not avaible and that they have to upgrade me for one night. I booked two nights and they insisted that I have to move next morning or talk to hotel boss about paying for "upgrade". This made my short two day stay very uncomfortable since I could not fully unpack my luggage in hotel with fear that they will move my stuff on their own without my approval. I also suggest you to not reveal to them that you have cash or HK dollar. Don't let them change you for hotel key fee or try to export additional room payment.

Great location. The hygiene and service were both good.

Not as advertised. The room was beyond the definition of extremely small and crowded. The 2 double beds were tightly sandwiched between walls with barely any space separating the two beds. The linen did not feel clean. The bathroom came with a shower over the toilet. There was the constant smell of very heavy greasy cooking from the restaurants below. Disappointing does not even begin to describe our experience.

They bring me in another hotel. Very near the metro station. But this room was old and very small has expected. The place was very quiet.