No. 3 Tong Tak Street, Tseung Kwan O, Sai Kung District, Hong Kong, ChinaView Hotel Details
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Crowne Plaza Hong Kong Kowloon East Guest Reviews
4.6/5
Great
2197 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(2197)
Positive reviews(2125)
Reviews with photos/video(396)
Easy to get around(302)
Large rooms(231)
Convenient for shopping(190)
Close to metro(153)
Stayed multiple times(43)
Delicious buffet(16)
Offers pick-up/drop-offs(13)
Great swimming pool(13)
Negative reviews(72)
Guest User
Standard Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Checkin was smooth and efficient and a lovely birthday greeting by the receptionist booking me in. It made my day even more special when i received a birthday cake. I would like to say thank you for making my stay say nice.
Guest User
Twin Beds Standard Garden View
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 1, 2024
Good service, room is clean, comfortable hotel, I will recommend my friend to book this hotel.
Anonymous User
Standard Room
Stayed in Oct 2024
Business travellers
15 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Very close to hotel and nice staff there, but the room was a bit too small for 2 pax
Response from Property: Dear our valued guest,Thank you for your feedback! We're glad to hear that you found our staff nice and the location convenient. We appreciate your comment about the room size and will consider it for future improvements. We hope to welcome you back soon for an even better experience!Best regards,Crowne Plaza Hong Kong Kowloon East
Guest User
King Bed Standard Accessible
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Located at metro station, very convenient public transport to other regions of Hong Kong. Nice service and great breakfast buffet. The room is spacious.
Response from Property: Dear valued guest,We greatly appreciate your feedback. It's wonderful to hear that our hotel's location provided you with convenient access to various regions of Hong Kong. We are delighted that you enjoyed our nice service and the great breakfast buffet we offer, and we also take pride in providing spacious rooms for our guests' comfort. Thank you for choosing our hotel, and we hope to welcome you back soon for another enjoyable stay.Best regards,Crowne Plaza Hong Kong Kowloon East
Guest User
Twin Beds Standard Garden View
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The overall experience in this hotel was very good especially it is connected to mtr station within the shopping mall without expose to outdoor connection. Free from worries of any rainy day or typhoon. The environment is luxury and feel so good to stay. Will stay here again in the next trip.
HoIris
Twin Beds Standard Garden View
Stayed in Nov 2024
Family
7 review
4.2/5
Very Good
Posted on Nov 11, 2024
Location is unbeatable. Next to MTR station and connected to lots of shopping malls and restaurants.
The room is not very new but well maintained and clean.
Response from Property: Dear our valued guest Holris,Thank you for your positive feedback! We are delighted to hear that you found our location unbeatable, with convenient access to the MTR station and nearby shopping malls and restaurants. It is also great to know that you appreciated the cleanliness and maintenance of your room. We strive to provide a comfortable experience for all our guests, and your comments are truly valued. We hope to welcome you back soon!Best regards,Crowne Plaza Hong Kong Kowloon East
Guest User
Standard Room
Stayed in Oct 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 17, 2024
excellent hotel , delicious breakfasts, caring and courteous staff, near a shopping center, metro and bus stops
Response from Property: Dear our valued guest,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our delicious breakfasts and found our staff caring and courteous. It's great to know that our location near the shopping center, metro, and bus stops was convenient for you.While we may be a bit farther from the center, we’re glad you found our pricing to be pleasant for Hong Kong. Your recommendation means a lot to us! We look forward to welcoming you back for another enjoyable stay.Best regards,Crowne Plaza Hong Kong Kowloon East
Guest User
King Bed Standard Garden View
Stayed in Sep 2024
Couples
1 review
3.7/5
Posted on Sep 30, 2024
we enjoyed the staying, the staffs are very friendly. if the The swimmingpool could have longer opening hours would be great.
Response from Property: Dear valued guest,Thank you for your feedback! We're delighted to hear that you enjoyed your stay and found our staff to be very friendly. Your suggestion about extending the swimming pool's opening hours is greatly appreciated, and we will certainly consider it. We strive to provide the best experience for our guests, and your insights help us improve. We look forward to welcoming you back soon!Best regards,Crowne Plaza Hong Kong Kowloon East
Yiu Min
King Bed Standard Accessible
Stayed in Sep 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Hotel is very Good location, nearby TKO MTR station and POP Corn shopping mall. Hotel's room is very clean & comfortable.
Response from Property: Dear Yiu Min,Thank you for your positive feedback! We’re delighted to hear that you appreciated our prime location near TKO MTR station and POP Corn shopping mall, as well as the cleanliness and comfort of our rooms. Ensuring a pleasant experience for our guests is our top priority, and we look forward to welcoming you back to Crowne Plaza Hong Kong Kowloon East for another enjoyable stay!Best regards,Crowne Plaza Hong Kong Kowloon East
Guest User
Standard Room
Stayed in Nov 2024
Couples
1 review
3.7/5
Posted on Nov 14, 2024
The lifts access should be seperate from publics who visit the hotels restaurants.
Response from Property: Dear our valued guest,Thank you for your valuable feedback regarding the lift access in our establishment. We understand your concern about having separate access for hotel guests and restaurant visitors, as it is essential to ensure both privacy and convenience. Your suggestion will be taken into consideration as we continually strive to improve our services. If you have any further insights, please feel free to share them with us.Best regards,Crowne Plaza Hong Kong Kowloon East
Guest User
King Bed Standard Garden View
Stayed in Nov 2024
Family
3 review
4.5/5
Great
Posted on Dec 1, 2024
The Housekeeping team for our room provide excellent cleaning services!
NATENUCH
Twin Beds Standard Garden View
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Good Service Nice Staff
Response from Property: Dear NATENUCH, Thank you for your kind words! We are delighted to hear that you appreciated our service and found our staff to be nice. Providing excellent service is our top priority, and we strive to create a welcoming and pleasant atmosphere for all our guests. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best regards,Crowne Plaza Hong Kong Kowloon East
Anonymous User
King Bed Standard Garden View
Stayed in Feb 2024
Solo travellers
2 review
4.5/5
Great
Posted on Feb 15, 2024
Had a pleasant stay at the hotel, the room is clean and spacious. The hotel staff are friendly and helpful whenever i have enquiries. Will be back again:)
Guest User
Standard Room
Stayed in Jun 2024
Solo travellers
17 review
4.7/5
Amazing
Posted on Jul 7, 2024
Great hotel! They don't skimp. They want you to feel welcome and don't cut corners. I think this is the first hotel Ive stayed at in China where everything worked. Sauna room, gym, and fitness room. All clean and all working. No hidden fees and no 'renovations'
Response from Property: Dear,Thank you for the wonderful feedback! We're thrilled you had such a positive experience and felt truly welcomed. Your comments about us not skimping, ensuring full functionality of amenities like the sauna, gym and fitness room, and having no hidden fees or issues are greatly appreciated. We're honored to have provided you with a seamless, high-quality stay - your remarks are a strong endorsement of our commitment to excellence. Thank you again for the valuable review, we look forward to welcoming you back.Best regards,Crowne Plaza Hong Kong Kowloon East
Guest User
King Bed Standard Garden View High Floor
Stayed in Jun 2024
Solo travellers
1 review
4.2/5
Very Good
Posted on Jun 26, 2024
Almost 2 hours away from the airport, but the hotel is right next to the MTR station and shopping mall. Lots of food and shopping options.
Response from Property: Dear valued guest,Thank you for your feedback. We're glad to hear that you found our hotel conveniently located next to the MTR station and shopping mall, offering plenty of food and shopping options. We appreciate your comments and hope to have the opportunity to serve you again in the future.Best regards,Crowne Plaza Hong Kong Kowloon East