Regal Hongkong Hotel

Regal Hongkong Hotel Reviews

Regal Hongkong Hotel

No.88 Yee Wo Street, Causeway Bay, Wan Chai District, Hong Kong, ChinaView hotel details
Regal Hongkong Hotel
Regal Hongkong HotelRegal Hongkong HotelRegal Hongkong Hotel
Check available rooms for your travel dates
We Price Match

Guest Reviews of Regal Hongkong Hotel

8.2/10
Very good
5264 review
Verified reviews
Location8.7
Amenities7.8
Service8.2
Cleanliness8.3
Filter by:
Sort by:
All reviews(5264)
Positive reviews(4603)
Reviews with photos/video(955)
Easy to get around(586)
Convenient for shopping(302)
Close to metro(211)
Nice bathtub(108)
Clean pool(83)
Offers pick-up/drop-offs(50)
Negative reviews(661)
Minashijie
Superior Room
Stayed in Feb 2026
Couple
2 review
10/10
Outstanding
Posted on Mar 6, 2026
It's rare to find a reasonably sized hotel in a prime location like Causeway Bay, Hong Kong. The rooms here are quite spacious for such a high-value area; you can fully open your luggage without feeling cramped. The service is also very considerate, with a quick-responding front desk and friendly staff who proactively help with requests. The location is unbeatable – shopping, dining, and the MTR station are all within walking distance. Overall, it offers great value for money, perfect for shopping trips or business travel. I'd definitely consider staying here again next time.
Original textTranslated by Google
Response from Property: 尊敬的貴賓,您好!感謝您的光臨,並謝謝您對我們的喜愛與認可。為貴賓提供最優質的住宿體驗是我們的責任。我們將繼續努力,不斷提升服務質素,期待未來有更多機會為您服務!
Guest User
Family Quadruple Room
Stayed in Feb 2026
Travelling with friends
23 review
7.0/10
Posted on Mar 7, 2026
4 pax but only 2 towels and amenities are for 2 pax only. The booking is for 4 pax and we paid for the price of 4 pax. Hope this will not be the case next time we come. Location is fair. On the edge of causeway bay and room size is decent
Response from Property: Dear Valued Guest, thank you for choosing the Regal Hongkong Hotel and for sharing your stay experience with us. We are pleased to hear that you are satisfied with our overall service, and we appreciate your suggestions for improvement. We are committed to providing exceptional service to every guests, and your feedback is very important to us. We will carefully consider the details you mentioned and discuss them with the relevant teams to continuously enhance our service quality. We look forward to welcoming you back, giving us the opportunity to provide you with an even higher-quality experience. Thank you for your support!
Wushixiaorenwu
Premier Room
Stayed in Feb 2026
Business traveller
27 review
8.0/10
Very good
Posted on Mar 6, 2026
Facilities: To be fair, it's definitely showing its age and needs a renovation. Cleanliness: It was relatively clean, but couldn't hide the overall signs of wear and tear. Service: The service was excellent, very warm and attentive! The main thing is that the location is fantastic; it's very convenient for shopping and dining.
Original textTranslated by Google
Response from Property: 尊敬的貴賓,您好!感謝您選擇富豪香港酒店並分享您的入住體驗。我們很高興得悉您對整體服務感到滿意,同時也感謝您提出改進的建議。我們致力為每位貴賓提供卓越的服務,您的反饋對我們非常重要。我們將認真考慮您提到的細節問題,並與相關團隊進行討論,以不斷提升我們的服務質素。期待您再次光臨,讓我們有機會為您提供更加優質的入住體驗。謝謝您的支持!
無業遊民
Superior Room
Stayed in Feb 2026
Solo traveller
39 review
9.5/10
Amazing
Posted on Mar 5, 2026
The hotel is super conveniently located, just a three to five-minute walk from Causeway Bay Station, and there are tons of restaurants and shops nearby. However, the hotel is a bit dated, especially the carpet in the room, which felt a little unclean.
Original textTranslated by Google
Response from Property: 尊敬的貴賓,您好!感謝您選擇富豪香港酒店並分享您的入住體驗。我們很高興得悉您對酒店地理位置感到滿意,同時也感謝您提出改進的建議。我們致力為每位貴賓提供卓越的服務,您的反饋對我們非常重要。我們將認真考慮您提到的細節問題,並與相關團隊進行討論,不斷加強對房間清潔和設施的管理,確保為每位貴賓提供一個舒適、乾淨的環境。期待在您下次光臨時,能為您提供更滿意的入住體驗。
Guest User
Superior Room
Stayed in Feb 2026
Family
1 review
7.5/10
Posted on Mar 10, 2026
The location of the hotel is very convenient. A lot of restaurants and shops within walking distance. The room we were provided was bigger than what was actually booked, which of course was pleasant.
Response from Property: Dear Valued Guest, thank you for choosing our hotel. We appreciate your generous compliments and support. Our hotel is located in the heart of Causeway Bay, adjacent to the Causeway Bay MTR station, with a wide range of dining and entertainment options nearby. Our hotel features several restaurants that offer authentic Cantonese cuisine, Western dishes, and a variety of dining choices to provide you with a high-quality dining experience. We look forward to your next visit!
Guest User
Superior Room
Stayed in Jan 2026
Solo traveller
5 review
1.7/10
Posted on Mar 1, 2026
The staff at the coffee bar in the hotel lobby were extremely rude. Everyone, definitely avoid this place. The hotel facilities overall are good, but it's an older hotel so don't expect too much.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for choosing Regal Hong Kong Hotel and sharing your feedback. We sincerely apologize for the delay in addressing any issues you encountered during your stay. We value your feedback and will take immediate steps to improve our service. We will train our relevant teams to ensure that every employee serves our guests with enthusiasm and professionalism. Furthermore, we will establish a more effective feedback mechanism to ensure your issues are resolved promptly. Thank you for your suggestions, and we look forward to providing you with an even higher standard of service experience on your next visit.
Guest User
Superior Room
Stayed in Jan 2026
Business traveller
15 review
5.5/10
Posted on Mar 5, 2026
Stayed for two days, but they only provided tea and coffee for one day. I couldn't be bothered to complain to the staff, but it felt like they were pocketing the rest themselves. Can't believe there are still such low-quality service staff in Hong Kong. This should warrant a refund, shouldn't it? The hotel's location is decent though.
Original textTranslated by Google
Response from Property: 尊敬的貴賓,您好!感謝您選擇富豪香港酒店並分享您的反饋。對於您在入住期間遇到的問題後未能及時處理的情況,我們深感歉意。我們非常重視您的意見,並將立即採取措施改善服務質素。我們會對相關團隊進行培訓,確保每位員工都能以熱情和專業的態度為貴賓服務。同時,我們也會建立更有效的問題反饋機制,以確保您的問題能夠及時得到解決。感謝您提供的建議,我們期待在您下次光臨時能為您提供更高標準的服務體驗。
Guest User
Deluxe Room
Stayed in Jan 2026
Travelling with friends
30 review
10/10
Outstanding
Posted on Mar 5, 2026
The Regal Hotel was the biggest surprise of our Greater Bay Area trip, exceeding all expectations! While an older hotel, it's very well-maintained, spotlessly clean, and the bedding and mattress were incredibly comfortable and soft. The absolute best part is its superb location in Causeway Bay, offering excellent transport links. We arrived from Zhuhai via the Hong Kong-Zhuhai-Macau Bridge, and the A11 bus takes you directly to the hotel. For our return to mainland China, there's a CTS (China Travel Service) bus ticket office right next to the hotel entrance. You can buy tickets a day in advance for easy access to Shenzhen Port, Shenzhen Airport, and various cities in Guangdong. During our stay in Hong Kong, we walked to Sogo, Hysan Place, and Times Square, and there were plenty of dining options nearby. To get to Wan Chai Pier for the Star Ferry, you can catch a 'ding ding' tram right outside the hotel, and the MTR station is also very close, making getting around incredibly convenient. Finally, a special thanks to the hotel for providing a birthday cake 🎂 and red wine for my friend, which made for a wonderful birthday celebration in Hong Kong.
Original textTranslated by Google
6/8
Response from Property: Dear valued guest, thank you for choosing us. Your satisfaction is our driving force, and we are committed to making every guest feel at home. We look forward to your next visit!
Guest User
Superior Family Room
Stayed in Jan 2026
Family
7 review
4.7/10
Posted on Feb 27, 2026
The room hygiene was really bad. There were uncleaned hairs from the previous guest in the toilet and shower. There were also hairs from the previous guest on the bathtub, and the bath mat was moldy and old. The hairdryer in the bathroom was very weak and difficult to use. When I plugged in my own hairdryer, the voltage in the toilet outlet was unstable, causing it to stop and start repeatedly. They didn't even replenish new slippers during the two nights I stayed. The concierge service at the entrance was also just mediocre, incredibly mean.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for choosing Regal Hong Kong Hotel and for sharing your feedback. We sincerely apologize for the hygiene issues. Your feedback is very important to us, and we will immediately forward these issues to the relevant departments for thorough inspection and improvement. We are committed to strengthening our management of room cleaning and hygiene to ensure a comfortable and clean environment for every guest. We look forward to providing you with a more satisfactory stay on your next visit.
Guest User
Superior Room
Stayed in Jan 2026
Travelling with friends
3 review
10/10
Outstanding
Posted on Mar 4, 2026
The room was clean and tidy, and the location was very convenient. I stayed for three nights and had a great experience. The lobby service was also very thoughtful and welcoming. Plus, the lobby itself is beautiful. I would definitely choose this hotel again next time.
Original textTranslated by Google
Response from Property: 尊敬的貴賓,感謝您選擇我們。您對酒店的滿意程度是我們的推動力,我們致力為每位貴賓都能感受到賓至如歸的體驗,期待您再次光臨!
HU JING
Family Triple Room
Stayed in Jan 2026
Family
4 review
10/10
Outstanding
Posted on Mar 5, 2026
An older hotel, but it's pretty well-maintained. The location is super central in Kowloon, making shopping and getting around really convenient. There are also lots of popular foodie spots nearby. Plus, there's a fantastic local Hong Kong spicy chicken pot restaurant right next door.
Original textTranslated by Google
Response from Property: 尊敬的貴賓,您好!非常感謝您選擇我們酒店,並對我們的服務給予高度評價。我們的酒店位於銅鑼灣核心地區,毗鄰銅鑼灣地鐵站,周邊吃喝玩樂一應俱全。酒店內設有多間餐廳,提供正宗粵菜、西式美食等多樣化的餐飲選擇,為您提供高品質的用餐體驗,期待您再次光臨!
zbz1129
Superior Room
Stayed in Jan 2026
Family
8 review
8.0/10
Very good
Posted on Feb 22, 2026
The hotel is a bit old, but the location is truly excellent. We had so many options for shopping and dining nearby! I would definitely recommend this place to friends in the future. Thumbs up!
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for choosing Regal Hong Kong Hotel and sharing your experience. We are delighted to hear that you were satisfied with the overall service and appreciate your suggestions for improvement. We are committed to providing exceptional service to every guest, and your feedback is very important to us. We will carefully consider the details you mentioned and discuss them with the relevant teams to continuously improve our service quality. We look forward to your next visit so we can have the opportunity to provide you with an even better stay. Thank you for your support!
Guest User
Superior Room
Stayed in Jan 2026
Family
22 review
9.7/10
Amazing
Posted on Feb 27, 2026
This was my second stay here. For the price, the room was quite spacious, clean, and the service was excellent. Remember to bring your own universal adapter. The room offered an expansive view of Victoria Park's stadium. The lobby was grand, and both check-in and check-out were swift. It's conveniently located near the Causeway Bay MTR station, making shopping a breeze. Both Wing Kee Beef Brisket and Sister Wah Beef Brisket are within walking distance, and there's a tram stop right downstairs. Plus, there's a direct airport bus from Shenzhen Airport right to the hotel.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for choosing our hotel and for your high praise of our service. Our hotel is located in the heart of Causeway Bay, adjacent to Causeway Bay MTR station, with a wealth of dining, entertainment, and shopping options nearby. The hotel features several restaurants offering a diverse range of dining choices, including authentic Cantonese cuisine and Western dishes, providing you with a high-quality dining experience. We look forward to welcoming you back!
Ms Humul Armah
Deluxe Room
Stayed in Jan 2026
Solo traveller
4 review
9.0/10
Great
Posted on Feb 24, 2026
I love everything here..the location, food,services, amenities..the stuffs are all lovely amazing even though It's felt like the only African person (black) here but every person treated me with equal respect 🙏 🫡 ❤️ 💙 Carina thank you so much for your trust and gave me kind support at the front desk to sort my emergency situation with the taxi..big ❤️ #RegalHongKonghotel❤️🫡#Africalove
Response from Property: Dear Valued Guest, thank you for your visit and your appreciation. Ensuring our guests have a wonderful stay is our mission, and your compliments inspire us to keep moving forward. We sincerely hope for more opportunities to serve you in the future!
Guest User
Family Triple Room
Stayed in Jan 2026
Family
6 review
10/10
Outstanding
Posted on Feb 23, 2026
The overall hotel experience exceeded my expectations. The room was clean and tidy, and the bedding was so comfortable that I slept soundly all night. The service was warm and attentive, and the location was convenient for getting around. The environment was quiet, and the facilities were complete. It offers great value for money, and I felt incredibly comfortable during my stay. I'm a returning guest, and I always choose this place. Highly recommended!
Original textTranslated by Google
Response from Property: Dear Valued Guest, Thank you for your patronage and for your patronage and recognition. Providing our guests with the best possible accommodation experience is our responsibility. We will continue to strive to improve our service quality and look forward to serving you in the future!