The Royal Garden Tsim Sha Tsui

The location is excellent, with a subway station just a short walk away and the Avenue of Stars within easy reach. The hotel is a bit older but still clean and the overall service is good. The facilities are a bit outdated.

The Royal Garden Hotel in Tsim Sha Tsui boasts an excellent location, within walking distance to East Tsim Sha Tsui Station. This established five-star hotel is impeccably maintained. Its heated pool is a unique highlight, and the staff are incredibly attentive and thoughtful. My stay here was fantastic.

## Facilities 1. As an established five-star hotel, I was pleased to find that the shower wasn't the kind where you have to stand in a bathtub, which I often encountered during previous stays in Hong Kong. 2. The bathroom has a direct drinking water tap, and the water tastes good, so I could easily refill my mineral water bottles. 3. There's a luggage rack in the room, which saves you from bending over to access your suitcase. 4. Hooks on both sides of the bathroom door are very convenient, and the toilet is a smart bidet model. ## Cleanliness The room was spotless and tidy, very satisfied. ## Environment 1. The location is excellent, near the Tsim Sha Tsui East MTR Exit P2 and close to the Shangri-La Hotel. I feel this hotel offers better value for money. From my room, 719, I could look down and see the dining area on the 3rd floor, which was quite interesting and cleverly designed. 2. It's also close to the Hong Kong Museum of History, Hong Kong Science Museum, and Victoria Harbour. ## Service The service was excellent. The doorman promptly opened the door, the front desk attendant spoke fluent Mandarin, the concierge was enthusiastic, and the ladies maintaining the restrooms in the 3rd-floor common area were all very kind. ## Overall This was a very satisfying stay, without a single flaw. I will definitely choose The Royal Garden Hotel again on my next visit to Tsim Sha Tsui, Hong Kong.

The hotel facilities are very old. The carpets and sofa are super dirty; I didn't even dare to sit on the sofa. The bedding looked clean, but I started getting bites after I got home, so there must be bed bugs. The front desk staff, Pauline Fun, has a terrible attitude towards mainland Chinese tourists. She was sarcastic towards me during check-in. This hotel left a very bad impression on me!

Environment: The environment is very good. Service: Very polite and attentive. Facilities: The room has everything except for mineral water. Cleanliness: Pretty clean, no obvious trash.

Visited Hong Kong with my kids and was very happy with the hotel! It's within walking distance to Victoria Harbour and Harbour City, and the MTR station is also very close, making it super convenient for food, drinks, and entertainment. The hotel was very clean and the service was excellent!