Holiday Inn Golden Mile Reviews

Response from Property: Thank you for sharing your feedback with us. We’re glad to hear that you appreciated our fantastic location and our customer service team was able to assist you promptly with an upgrade. However, we sincerely apologize for the cleanliness issues you encountered in your initial room. Your concerns are important to us, and we will address them with our housekeeping team to ensure we provide a better experience for all our guests in the future. We hope to welcome you back soon for an improved stay! Warmest regards, Carlos Souza General Manager

Response from Property: Thank you for your feedback regarding your recent stay with us. We are glad to hear that you enjoyed our convenient location with a variety of eateries nearby and the famous Jenny cookies in the vicinity. Your feedback is important to us, and we will take this into consideration as we strive to improve our services and offerings for our guests. It's wonderful to know that you found our hotel within walking distance to the Avenue of Stars, making it easy for you to explore the area. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Warmest regards, Carlos Souza General Manager

Response from Property: Thank you for your positive review! We are delighted that you enjoyed our hotel's central location in the heart of Tsim Sha Tsui, making it convenient for you to explore Hong Kong. It's great to hear that you found the transportation to the hotel easy with the A21 bus from the airport. We appreciate your feedback and look forward to welcoming you back on your next visit to Hong Kong!Warmest regards, Carlos SouzaGeneral Manager

Response from Property: Thank you for your continued loyalty. We’re thrilled to hear that you consistently enjoy good service and friendly staff during your stays with us. Your support means a lot to our team. We look forward to welcoming you back on your next visit to Hong Kong! Warmest regards, Carlos Souza General Manager

Response from Property: Thank you for your positive feedback. We are glad you found our location convenient, with easy access to the MTR. Your comment on the pricing was duly noted. Thank you for choosing to stay with us and we hope to welcome you back for another stay! Warmest regards, Carlos Souza General Manager

Response from Property: Thank you for your feedback. We appreciate your comments regarding the room condition and the suitability of the bathtub. We aim to provide a comfortable experience for all our guests, and your insights are invaluable in helping us improve. Thank you for choosing to stay with us and we look forward to welcoming you back for another perfect experience at the hotel. Warmest regards, Carlos Souza General Manager

Response from Property: Thank you so much for your wonderful feedback! We are thrilled to hear that you and your friends had a memorable stay and enjoyed the unicorn-themed room. It’s fantastic that our location made your trip even more convenient. We look forward to welcoming you back for more fun get-togethers in the future! Warmest regards, Carlos Souza General Manager

Response from Property: Thank you for your feedback regarding your recent stay with us. We are glad to hear that you found our hotel's location in Tsim Sha Tsui to be very convenient, with the MTR exit situated right beside us. However, we apologize for any inconvenience you experienced due to the age of the hotel and the chaos during busy times. We will address the issues you raised with our team to improve the overall guest experience. We will work on better managing incoming traffic to reduce congestion and enhance the arrival experience for our guests. Regarding the view from your room facing the back of Chung King Mansion, we understand your concerns and will strive to assist in room selection for a more pleasant view in the future, whenever possible. Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back and provide you with an enhanced stay. Warmest regards, Carlos Souza General Manager

Response from Property: Thank you for your positive feedback. We are delighted to hear that you had a good stay and found our hotel to be very convenient, especially with MRT station nearby and a variety of restaurants in the vicinity. Ensuring our guests have a comfortable and convenient experience is a top priority for us, and we are pleased that you enjoyed the accessibility of public transportation and dining options around the hotel. Your kind comments motivate us to continue providing excellent service to all our guests. Thank you for choosing to stay with us and we look forward to welcoming you back for another pleasant stay in the future. Warmest regards, Carlos Souza General Manager

Response from Property: Thank you for your positive feedback. We are delighted to hear that you enjoyed our hotel's convenient location next to the Tsim Sha Tsui MTR station and found our breakfasts to be great. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay! Warmest regards, Carlos Souza General Manager

Response from Property: Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us and found our proximity to the shopping center convenient. It's wonderful to know that our staff's friendliness and kindness made a positive impact on your experience. We strive to provide exceptional service and a welcoming atmosphere for all our guests. Thank you for choosing to stay with us and we look forward to welcoming you back for another fantastic stay in the future! Warmest regards, Carlos Souza General Manager

Response from Property: Thank you for your feedback. We are thrilled to hear that you found our rooms spacious and conveniently located near the MTR station and attractions. It's great to know that you would highly recommend our hotel, especially for travelers with families and kids. Providing a comfortable and convenient stay for our guests is our top priority, and we are delighted that you had a positive experience with us. Thank you for choosing to stay with us and we look forward to welcoming you and your family back to our hotel in the future. Warmest regards, Carlos Souza General Manager

Response from Property: Thank you for bringing this issue to our attention. We apologize for any inconvenience caused by the lack of accessible power sockets in your room. Your feedback is very valuable to us, and we will address this matter to ensure a more comfortable stay for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved experience.Warmest regards Carlos SouzaGeneral Manager

Response from Property: Thank you for your positive feedback! We are thrilled to hear that you enjoyed the prime location of our hotel, making it convenient to access transportation, dining options, shopping malls, and more. It's wonderful to know that you appreciated the great service provided by our staff. We take pride in ensuring that our team is knowledgeable, helpful, and dedicated to making your stay comfortable and memorable. We are delighted that you had such a positive experience with us and you would choose to stay at our hotel again for your next visit. We look forward to welcoming you back with the same level of service excellence. Warmest regards, Carlos Souza General Manager