The Kowloon Hotel

The Kowloon Hotel Reviews

The Kowloon Hotel

19-21 Nathan Road (Mudun Dao), Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
The Kowloon Hotel
The Kowloon HotelThe Kowloon HotelThe Kowloon Hotel
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Guest Reviews of The Kowloon Hotel

8.5/10
Very Good
6772 review
Verified reviews
Location8.9
Amenities8.1
Service8.5
Cleanliness8.6
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All reviews(6772)
Positive reviews(6283)
Reviews with photos/video(1372)
Easy to get around(1211)
Close to metro(581)
Convenient for shopping(343)
Small room size(289)
Delicious breakfast(174)
Perfect for business trips(141)
Nice sea view(116)
Delicious buffet(35)
Negative reviews(489)
Yan Yan22
Superior Room
Stayed in May 2025
Business traveller
23 review
8.5/10
Very Good
Posted on Jun 28, 2025
The hotel's location is an advantage. It is close to shopping malls such as Harbour City, Nathan Road, and many restaurants. It is definitely a good choice for shopping.
Response from Property: Dear Yan Yan,Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for choosing to stay with us and we are very much looking forward to welcoming you back again for another enjoyable stay.Yours sincerely,Martin FungFront Office Manager
Yuen Ling
Superior Room
Stayed in May 2025
Solo traveller
2 review
9.0/10
Great
Posted on Jun 12, 2025
Very convenient to food, shopping and transport.. The hotel is a bit old and room is quite.small. Overall value for money!
Response from Property: Dear Yuen Ling,Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We also would like to bring your attention to the room types in sizes varying from 18 sq. m to 45 sq. m available at our hotel for our guests’ selection. During guest’s staying period, it is advisable to bring any request for assistance to the attention of our on-duty guest service personnel who shall best address any of our guests’ needs immediately. We look forward to welcoming you back in the future.Yours sincerely,Martin FungFront Office Manager
Chen HuaZhi
Deluxe Room-Two Beds
Stayed in May 2025
Solo traveller
6 review
10/10
Outstanding
Posted on Jun 8, 2025
After an unsatisfied stay at a cheaper hotel, this one made it all up. Relaxed and happy Room is big and relaxing. Near TST MTR station and waking distance to Avenue of Stars.
Response from Property: Dear Chen HuaZhi,Thank you very much for sharing your wonderful feedback with us. We are thrilled to know you have enjoyed every aspects of your stay. We sincerely look forward to welcoming you back in the near future for another lovely visit.Yours sincerely,Martin FungFront Office Manager
Guest User
Superior Room
Stayed in May 2025
Solo traveller
21 review
9.5/10
Amazing
Posted on Jun 7, 2025
You get what you pay for, top location in tst with a direct entry to the subway station. Staff is greats
Response from Property: Dear Guest User,Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are delighted to learn that you had an enjoyable stay. It is our goal to ensure that every guest experience is as positive as yours. We look forward to having the pleasure of welcoming you back again in the future.Yours sincerely,Martin FungFront Office Manager
RyanYi
Superior Room
Stayed in Apr 2025
Solo traveller
6 review
9.0/10
Great
Posted on Jun 1, 2025
This Hotel is perfect! Location wise in the center.  A walking distance to some of the tourist attractions like Avenue of Stars, Hong Kong Museum of Art, K11 Musea, a lot of restaurants nearby.  The service is seamless upon checking in.  Take note that hotels in HK will not provide any amenities inside the room, you can bring your own toothbrush or buy in the reception, they have a list and price.  I will comeback again and choose The Kowloon Hotel.
Response from Property: Dear RyanYi,Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for choosing to stay with us and we are very much looking forward to welcoming you back again for another enjoyable stay.Yours sincerely,Martin FungFront Office Manager
Rawikan A
Superior Room
Stayed in Apr 2025
Couple
4 review
3.0/10
Posted on May 31, 2025
I booked 1 double bed room but I got 2 Single bed I requested for high floor but I got 4fl The water is so dirty can not take a shower Hotel did not take responsibility Staffs don't have service mind NO STAY HERE!!!
Response from Property: Dear Rawikan A,Thank you for choosing to stay at our hotel and taking time to share your feedback with us. Please accept our apologies for the inconvenience caused to you. Since the water pumps found failure in B4 pump room suddenly and it caused water supply for all guestrooms was suspension. Again, please accept our most sincere apologies for the emergency accident. To ensure a comfortable and pleasant accommodation experience for our guests, the hotel will carry out scheduled repair and maintenance works on a regular basis. we truly hope this single staying experience will not prevent you from staying with us again. Yours sincerely,Martin FungFront Office Manager
Guest User
Superior Room
Stayed in Apr 2025
Couple
7 review
8.5/10
Very Good
Posted on May 30, 2025
Nice view and accessible with many shops in TST. The water shower is a bit hard to control but front desk is responsive at midnight sometimes.
Response from Property: Dear Guest User,Thank you for choosing to stay at our hotel and taking time to share your feedback with us. Please accept our apologies for the inconvenience caused to you. Since the water pumps found failure in B4 pump room suddenly and it caused water supply for all guestrooms was suspension. Again, please accept our most sincere apologies for the emergency accident. To ensure a comfortable and pleasant accommodation experience for our guests, the hotel will carry out scheduled repair and maintenance works on a regular basis. we truly hope this single staying experience will not prevent you from staying with us again. Yours sincerely,Martin FungFront Office Manager
Anonymous User
Superior Room
Stayed in May 2025
Couple
29 review
5.0/10
Posted on Jun 20, 2025
Location ok, amentities have to purchase, torn towel, unfriendly front reception
Response from Property: Dear Anonymous User,Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We will share with the management for further possible enhancement. Please accept our apologies for the inconvenience caused to you. We have already brought this up to the attention of the concern departments for reviewing their current procedure and rest assured that similar of such will not re-occur in the future. Yours sincerely,Martin FungFront Office Manager
ShannonLsy
Superior Room
Stayed in Apr 2025
Travelling with friends
8 review
9.0/10
Great
Posted on May 18, 2025
The hotel room is a little bit run down if you don't mind it's excellent location. It's right above East TST MTR station. Within 3mins walk, you get the bus to the Airport if you want the cheapest way. Also very near to the Avenue of Stars.
Response from Property: Dear LShannon,Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for choosing to stay with us and we are very much looking forward to welcoming you back again for another enjoyable stay.Yours sincerely,Martin FungFront Office Manager
Michael
Superior Room
Stayed in Apr 2025
Travelling with friends
7 review
8.0/10
Very Good
Posted on May 17, 2025
The hotels room is clean n room service is good Surrounding easy to find food to eat n shopping Mrt station near by
Response from Property: Dear Michael,Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for choosing to stay with us and we are very much looking forward to welcoming you back again for another enjoyable stay.Yours sincerely,Martin FungFront Office Manager
Fahad-Net
Superior Room
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on May 16, 2025
Great location just behind the Peninsula Hotel and only 5 minutes walk to victoria harbour hk and to the most famous/luxurious road in HK and near to Kowloon Mosque. Marvellous and very delicious buffet style breakfast. Vegetarian and halal food options available here, they made us special fried rice to suit our needs as the one on the buffet wasn't halal. Definitely recommend and I would definitely come back to this lovely luxurious hotel.
6/7
Response from Property: Dear Fahad-Net,Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are very delighted that you enjoyed our hotel facilities, especially for convenient location and buffet breakfast. It is always a pleasure to receive positive feedback like yours which enables us to devote more enthusiasm with excellent service. We look forward to welcoming you back in the future.Yours sincerely,Martin FungFront Office Manager
pp’s
Superior Room
Stayed in Apr 2025
Travelling with friends
5 review
7.0/10
Posted on May 17, 2025
good location nearby MTR, convenient, you can leave the luggage after checkout. the bed is small maybe ~4.5 feet for double bedroom but not bad.
Response from Property: Dear pp’s,Thank you for your positive feedback. We are delighted to hear that our convenient location with easy access to transportation resources served you well and we do hope that you had a great time exploring the city. Thank you for choosing to stay with us and we are very much looking forward to welcoming you back again for another enjoyable stay.Yours sincerely,Martin FungFront Office Manager
carminaboo
Deluxe Room-Two Beds
Stayed in Apr 2025
Travelling with friends
5 review
8.5/10
Very Good
Posted on May 8, 2025
Excellent hotel location and the staff is helpful. But the cleanliness of the room is not very well. There's a lot of old dust under the bed. The wardrobe doesn't open well. Breakfast at the hotel is plentiful and delicious. My recomedations.
Response from Property: Dear carminaboo,Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are concerned of the cleanliness of your room was not up to our typical standard which failed to meet your expectations. Please accept our apologies for the inconvenience that has caused to you. We will use your comments as a training opportunity with our Housekeeping team. We look forward to welcoming you back in the future. Yours sincerely,Martin FungFront Office Manager
Anonymous User
Superior Room
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 7, 2025
My parents enjoyed their stay.Clean rooms and the hotel is big.Buffet breakfast is also great
Response from Property: Dear Anonymous User,Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We are very delighted that you enjoyed our hotel facilities, especially for convenient location and buffet breakfast. It is always a pleasure to receive positive feedback like yours which enables us to devote more enthusiasm with excellent service. We look forward to welcoming you back in the future.Yours sincerely,Martin FungFront Office Manager
Iurlov
Superior Room
Stayed in Apr 2025
Solo traveller
20 review
10/10
Outstanding
Posted on May 31, 2025
Hotel is value for money. But no slippers in the room. Location amazing.
Response from Property: Dear Iurlov,Thank you for choosing to stay at our hotel and taking time to share your feedback with us. We regret to read that your stay was not up to your expectations. Some of the room amenities are available upon request by contacting our Housekeeping department. We apologize for the inconvenience caused to you. During guest’s staying period, it is advisable to bring any request for assistance to the attention of our on-duty guest service personnel who shall best address any of our guests’ needs immediately. We look forward to welcoming you back in the future when we could show you our improvements. Yours sincerely,Martin FungFront Office Manager