No.18 Ashley Road, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Modena By Fraser Hong Kong Guest Reviews
4.3/5
Very Good
598 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.1
Service4.3
Cleanliness4.3
Filter by:
Sort by:
All reviews(598)
Positive reviews(571)
Reviews with photos/video(153)
Easy to get around(72)
Large rooms(49)
Close to metro(39)
Convenient for shopping(34)
Friendly front desk staff(26)
Average sound insulation(16)
Highly recommended(6)
Nice toiletries(5)
Negative reviews(27)
DinoExplorer
Studio Deluxe
Stayed in Jan 2025
Solo travellers
34 review
4.0/5
Very Good
Posted on Mar 1, 2025
Good location just 2mins walk from a subway exit, and it’s not expensive given the size of the room. Layout could be better though, I’d rather have a larger bathroom than the kitchenette
Response from Property: Thank you for your feedback! We’re glad to hear that you appreciated our convenient location and found the room size to be a good value. We also appreciate your suggestion regarding the room layout. Your input is valuable to us as we strive to improve our facilities and services. We hope to welcome you back in the future and provide an even better experience.
Guest User
Studio Deluxe
Stayed in Jan 2025
Couples
2 review
4.2/5
Very Good
Posted on Mar 11, 2025
Located on a quiet street near the heart of Tsim Sha Tsui, with many (overpriced/touristy) restaurants around it. About a 5 minute walk from the A-1 exit at Tsim Sha Tsui MTR station, but almost double walking distance for the East Tsim Sha Tsui MTR station. The closest supermarket is a Park n Shop International in a basement on Peking Road.
The hotel is quite easy to find with signage and reception on the ground floor. Service is friendly with good English. Two keycards are usually provided per room. Luggage storage is comprehensive and every bag is logged.
The building itself is quite narrow - but there are only 3 rooms per floor, so the room sizes are quite decent for Hong Kong standards. Unfortunately it seems that this particular building has been dealing with moisture issues with some time. There was a heavy mould smell in the assigned room, the staff organised a room change the next day but were only able to give a choice between two other rooms with the same type of smell - one with the same amount of smell, and one with less smell but a smaller room. We swapped to the smaller room. To combat the moisture, every room has a dehumidifier included - remember to empty the water when you get there, and check every day, leaving it on when you leave the room.
Room was not dirty per se, but many areas could do with a deep clean - mould along the silicone on the sink, around the shower, heavy dust build up in the vents and air conditioner, and bubbling paint on the ceiling.
Bed was comfortable though a little smaller than a Queen size mattress. Mini fridge, kettle and microwave are included. The shampoo/conditioner/lotion are quite good. Bathroom water pressure was fine.
Overall a good stay, but maybe stay away if you are sensitive to smells. On my next trip I think I'll stay near Wan Chai or North Point (HK Island) instead, where everything is a lot cheaper and less touristy.
Response from Property: Thank you for your detailed review. We're glad to hear that you appreciated our convenient location near Tsim Sha Tsui MTR station and the friendly service from our staff. We also appreciate your feedback on the room amenities and the comprehensive luggage storage.We apologize for the moisture issues and the mold smell you encountered. Your comments about the need for a deep clean in certain areas are noted, and we will address these concerns to improve our facilities. We're sorry that the room change options were limited and that the dehumidifier was necessary to combat the moisture.Thank you for your understanding and for sharing your experience. We hope to have the opportunity to welcome you back in the future and provide a better stay.
EdwinThia
Studio Deluxe
Stayed in Jan 2025
Couples
3 review
4.2/5
Very Good
Posted on Mar 1, 2025
Shower facilities needs to improve. Water heater not consistent. Have to adjust constantly when bathing. Location is very good at less than 5 mins walk from the MTR. Service is good.
Response from Property: Thank you for your feedback. We apologize for the inconvenience you experienced with the shower facilities and water heater. Your comments are important to us, and we will address these issues promptly to improve our services. We’re glad to hear that you found our location convenient and appreciated our service. We hope to have the opportunity to welcome you back and provide a better experience in the future.
EDGL
Studio Deluxe
Stayed in Dec 2024
Couples
5 review
3.5/5
Posted on Jan 23, 2025
Small Rooms but Modern. BEST LOCATION with lots of Restaurants nearby. Have direct Access to the Airport using Bus A21 City Flyer jus infront of Bus Stop in ISQUARE Mall Nathan Road.
Response from Property: Thank you for staying at Modena by Fraser Ashley Hong Kong and taking the time to write a review for us. Your feedback will help the hotel understand guests' needs and further improve its services and facilities.
Lilliane Thum
Studio Deluxe
Stayed in Dec 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Jan 17, 2025
The room is nice as expected from photo. All is good, I like it, would love to come back.
I have no socket plug and the staff also lend me.
Response from Property: Thank you for choosing to stay at Modena by Fraser Hong Kong and for taking the time to share your experience with other users. We will look forward to welcoming you again on many more occasions in the not too distant future.
Guest User
Studio Deluxe
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 1, 2025
great location with great staff. Room was bit small but overall still great
Response from Property: Thank you for choosing to stay at Modena by Fraser Hong Kong and for taking the time to share your experience with other users. We will look forward to welcoming you again on many more occasions in the not too distant future.
giga1027
Studio Deluxe
Stayed in Sep 2024
Couples
11 review
4.5/5
Great
Posted on Oct 21, 2024
The hotel location is in the back of TST and very convenient. The room is decent and clean. It is a bit on the small size but still comfortable enough for 2 people for a short stay. No toothbrushes and toothpaste available. I do like their choices of body wash/ shampoo/ conditioner
Response from Property: Thank you for choosing to stay at Modena by Fraser Hong Kong and for taking the time to share your experience with other users. We will look forward to welcoming you again on many more occasions in the not too distant future
Anonymous User
Studio Premier
Stayed in Oct 2024
Business travellers
41 review
4.7/5
Amazing
Posted on Nov 22, 2024
The location was great and room was safe as pictures Highly recommended.
Response from Property: Thank you for choosing to stay at Modena by Fraser Hong Kong and for taking the time to share your experience with other users. We will look forward to welcoming you again on many more occasions in the not too distant future
JC Jessie
Studio Deluxe
Stayed in Sep 2024
Couples
2 review
4.5/5
Great
Posted on Oct 15, 2024
Hotel location is very convenient, near Tsim Sha Tsui MTR. Nearby Hotel has many eateries. The service staffs are friendly. The down point is that no amenities like toothbrush and toothpaste, but it's understandable. At least, it should provide drinking water.
Response from Property: Thank you for choosing to stay at Modena by Fraser Hong Kong and for taking the time to share your experience with other users. We will look forward to welcoming you again on many more occasions in the not too distant future
Saw Zhexi
Studio Deluxe
Stayed in Sep 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Very good location! Near to the train station, surrounded by restaurants and malls!
Response from Property: Thank you for choosing to stay at Modena by Fraser Hong Kong and for taking the time to share your experience with other users. We will look forward to welcoming you again on many more occasions in the not too distant future
Guest User
Studio Deluxe
Stayed in Sep 2024
Solo travellers
2 review
2.0/5
Posted on Oct 18, 2024
Would have rated 0 for cleanliness if I could. Location is ok but that's everything. Bad smell of drain in the room. Very old & terrible cleanliness/hygiene. Was shocked to see blood on the provided towel - only explanation given by the staff is that they outsource the laundry so “these should have been washed”. Why blood then?
AVOID!
Response from Property: Thank you for taking the time to share your stay experience. We apologize for any unpleasant experience. We look forward to the opportunity of welcoming you again in the near future.
Anonymous User
Studio Deluxe
Stayed in Aug 2024
Couples
12 review
3.5/5
Posted on Sep 17, 2024
I start with the positive, hotel location was fantastic, stone throw away from everywhere. Near to train station and many shopping & eateries.
Room was OK size. After many experience traveling to Japan, any room sizes are acceptable 😅. Room comes with small pantry. With sink & microwave.
Hotel doesn’t provide daily drinking water, and some basic toiletries necessities. Understand that was due to the govt regulations to curb usage of single use plastic. But in my opinion as a service industry, this regulation should not be a reason for a hotel to charge if a guest requires it. There are many ways to provide this instead of single use. They provided shower gel, shampoo & conditioner in a big refillable bottle. But only provide on small lotion for my 3 days of stay. Worse still when I ask for more, I was told to pay extra. Like hello? How does paying for lotion help curb the usage of single use plastic?! Why not provide a big bottle for my 3 days stay? If I paid for 3 nights stay shouldn’t I be entitled to get 1 small tube a day? Since a small tube is only sufficient for my one night stay for 2 person?
I hate to say this but obviously this hotel is not prioritizing your comfort during your stay.
Response from Property: Thank you for choosing to stay at Modena by Fraser Hong Kong and for taking the time to share your experience with other users
Anonymous User
Studio Deluxe
Stayed in Feb 2025
Couples
3 review
5.0/5
Outstanding
Posted on Mar 13, 2025
Great location, very close to the metro and has restaurants and a few bars on the same street. Hotel is clean and the front desk lady was very welcoming and helpful.
Response from Property: Thank you for your positive review! We're delighted to hear that you enjoyed our convenient location near the metro, restaurants, and bars. It's wonderful to know that you found the hotel clean and appreciated the welcoming and helpful service from our front desk staff.We look forward to hosting you again soon!
Guest User
Studio Deluxe
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Excellent service. Some staffs are hospitable and approachable. Good amenities. 5/5 for overall rating. Thank you very much Modena. Our stay in Hong Kong is so comfortable because of you... 👏👏👏👍👍👍❤️❤️❤️
Response from Property: Thank you for choosing to stay at Modena by Fraser Hong Kong and for taking the time to share your experience with other users. We will look forward to welcoming you again on many more occasions in the not too distant future
Chia Yong Chuah
Studio Deluxe
Stayed in Jan 2025
Couples
2 review
2.2/5
Posted on Mar 2, 2025
Apologies for my comment but i couldnt help it. We supposed to stay 4 nights but the cleanliness and condition are very bad with the bath having brown stains, the sink is rusty. It is not maintain well, to be honest. And someone who stayed at Fraser’s properties, this may come up as one of the worst.
Response from Property: We are very sorry to hear that your stay at our hotel did not meet your expectations. We are very sorry for the cleaning and maintenance issues you mentioned. Your feedback is very important to us and we will take immediate action to improve these issues. Thank you for sharing your experience. We will work hard to improve our service quality and ensure that every guest has a pleasant stay. We hope to have the opportunity to provide you with better service in the future.