Nina Hotel Tsuen Wan West

Nina Hotel Tsuen Wan West Reviews

Nina Hotel Tsuen Wan West

No.8 Yeung Uk Road, Tsuen Wan, Tsuen Wan District, Hong Kong, ChinaView Hotel Details
Nina Hotel Tsuen Wan West
Nina Hotel Tsuen Wan WestNina Hotel Tsuen Wan WestNina Hotel Tsuen Wan West
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Guest Reviews of Nina Hotel Tsuen Wan West

8.7/10
Very Good
13751 review
Verified reviews
Location9.0
Amenities8.5
Service8.6
Cleanliness8.8
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All reviews(13751)
Positive reviews(12861)
Reviews with photos/video(3756)
Easy to get around(1495)
Large rooms(1286)
Convenient for shopping(973)
Nice sea view(875)
Close to metro(359)
Stayed multiple times(207)
Great swimming pool(182)
Negative reviews(890)
Guest User
Premier Harbour View King - Tower 2
Stayed in Apr 2025
Couples
26 review
10.0/10
Outstanding
Posted on May 29, 2025
My partner and I came back to stay at the hotel two weeks in a row. The gentleman checking us in (Owais) upgraded us to a corner room with a jaw-dropping view. We ended up booking an additional night because of this wonderful gesture. The bathroom was the best bathroom I’d ever been in. Loved that we had a view while taking a shower! Shout out to the housekeeping as well for noticing that we were drank a lot of water and bringing us extra complimentary cans of water while we were out! We had such a good time in the hotel and will definitely be back.
Response from Property: Dear Guest,Thank you for taking the time to share your positive experience at Nina Hotel Tsuen Wan West.We are delighted to hear that your stay with us was truly remarkable. Your kind remarks will be shared with our service team, specifically with Owais, who will undoubtedly appreciate the recognition.We are looking forward to welcoming you back for more extraordinary experiences.Yours sincerely,Anson WongDirector of Front Office
Silvia101
Deluxe City Queen Queen - Tower 2
Stayed in Apr 2025
Family
7 review
7.5/10
Posted on May 25, 2025
Went to celebrate my sister's birthday and had quiet the fun. Location is extremely convenient, and the view is not bad. Would love to come back.
Response from Property: Dear Guest,Thank you for taking the time to share your generous compliments. We are thrilled to hear that you enjoyed the room with the view and location during your visit at Nina Hotel Tsuen Wan West. We sincerely value your visit and would be honored to have the opportunity to welcome you back for another exceptional experience in the near future.Yours sincerely,Anson WongDirector of Front Office
Anonymous User
Superior Harbour View Queen Queen - Tower 1
Stayed in Apr 2025
Family
2 review
9.5/10
Amazing
Posted on May 19, 2025
Hotel was nice and rooms were big! We are a family of 5 (2 adults, 3 kids). We really enjoyed the view! The kids loved the bath tub lol really convenient. Mtr is just a few 3mins walk away and neigborhood was peaceful and not loud. A bit outdated but still very functional. Would go back here again!!
Response from Property: Dear Guest,Thank you for taking the time to share with us your recent experience at Nina Hotel Tsuen Wan West.We are delighted to learn that you had a memorable stay with us. Your kind words serve as a great motivation for our team to continue delivering exceptional experiences to guests.We look forward to the opportunity to welcome you back for another enjoyable stay in the near future.Yours sincerely,Anson WongDirector of Front Office
Guest User
Deluxe City Queen Queen - Tower 2
Stayed in Mar 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on May 7, 2025
Good customer service from both housekeepers Shek Ping and Liu Yuk Ping! Hotel location is very convenient and hotel room creates a homey style experience. AMAZING city view from Floor 57 and all the staffs are very helpful, thanks for the remarkable hotel stay for my biz trip!
Response from Property: Dear Guest,Thank you for taking the time to share with us your recent experience at Nina Hotel Tsuen Wan West.We are delighted to learn that you had a memorable stay with us. Your kind words serve as a great motivation for our team to continue delivering exceptional experiences to guests.We look forward to the opportunity to welcome you back for another enjoyable stay in the near future.Yours sincerely,Anson WongDirector of Front Office
Guest User
Superior City View Queen Queen - Tower 1
Stayed in Mar 2025
Couples
2 review
10.0/10
Outstanding
Posted on Apr 23, 2025
Great location for travelers! Bus stations, MTR station, good restaurants, supermarket, etc are just at a walkable distance. The best thing is that they are all located indoors and people can go to those places without an umbrella even in a rainy day. My hotel room was clean and spacious and has a wonderful view! It has 50m swimming pool too! I would recommend staying in the hotel if travelers want to go to mainland China for a few days and come back to Hong Kong. They provide a free luggage storage for a week for their customers. But they will charge a HK$10 per day per luggage fee after one week.
6/8
Response from Property: Dear Guest,Thank you for taking the time to share with us your recent experience at Nina Hotel Tsuen Wan West.We are thrilled to hear that you enjoyed the location of hotel and our outdoor pool during your visit at Nina Hotel Tsuen Wan West. We sincerely value your visit and would be honored to have the opportunity to welcome you back for another exceptional experience in the near future.Yours sincerely,Anson WongDirector of Front Office
Guest User
Premier Harbour View King - Tower 2
Stayed in Apr 2025
Couples
3 review
10.0/10
Outstanding
Posted on Jun 1, 2025
Amazing hotel with excellent location and friendly and helpful staff.
Response from Property: Dear Guest,Thank you for taking the time to share with us your recent experience at Nina Hotel Tsuen Wan West.We are delighted to learn that you had a memorable stay with us. Your kind words serve as a great motivation for our team to continue delivering exceptional experiences to guests.We look forward to the opportunity to welcome you back for another enjoyable stay in the near future.Yours sincerely,Anson WongDirector of Front Office
Magor Markowski
Superior City View Queen Queen - Tower 1
Stayed in Mar 2025
Solo travellers
7 review
10.0/10
Outstanding
Posted on Apr 19, 2025
Best hotel in hk for the price, I love this hotel so much more then all the other options
Response from Property: Dear Guest,Thank you for taking the time to share with us your recent experience at Nina Hotel Tsuen Wan West.We are delighted to learn that you had a memorable stay with us. Your kind words serve as a great motivation for our team to continue delivering exceptional experiences to guests.We look forward to the opportunity to welcome you back for another enjoyable stay in the near future.Yours sincerely,Anson WongDirector of Front Office
Nishu
Deluxe Room King - Tower 2
Stayed in Apr 2025
Travel with friends
2 review
9.5/10
Amazing
Posted on May 17, 2025
The hotel was in convenient location. It was clean and great condition.
Response from Property: Dear Guest,Thank you for taking the time to share with us your recent experience at Nina Hotel Tsuen Wan West.We are delighted to learn that you had a memorable stay with us. Your kind words serve as a great motivation for our team to continue delivering exceptional experiences to guests.We look forward to the opportunity to welcome you back for another enjoyable stay in the near future.Yours sincerely,Anson WongDirector of Front Office
Sing ying
Deluxe Room King - Tower 2
Stayed in Apr 2025
Family
1 review
8.5/10
Very Good
Posted on May 30, 2025
We are enjoying our stay and will come back again for sure.
Response from Property: Dear Guest,Thank you for taking the time to share with us your recent experience at Nina Hotel Tsuen Wan West.We are delighted to learn that you had a memorable stay with us. Your kind words serve as a great motivation for our team to continue delivering exceptional experiences to guests.We look forward to the opportunity to welcome you back for another enjoyable stay in the near future.Yours sincerely,Anson WongDirector of Front Office
Guest User
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 17, 2025
Stay at Nina Hotel is convenient, it’s near MTR and bus station. And have a huge mall too. Near Aeon too. We like the twin bed size, and the room is big according of HK ordinary size. The view in our room is cool, We can see harbour and mountain too.
Response from Property: Dear Guest,Thank you for taking the time to share with us your recent experience at Nina Hotel Tsuen Wan West.We are delighted to learn that you had a memorable stay with us. Your kind words serve as a great motivation for our team to continue delivering exceptional experiences to guests.We look forward to the opportunity to welcome you back for another enjoyable stay in the near future.Yours sincerely,Anson WongDirector of Front Office
Guest User
Superior City View Queen Queen - Tower 1
Stayed in Feb 2025
Family
10 review
10.0/10
Outstanding
Posted on Mar 26, 2025
Hotel room is clean. Front desk staff are efficient. Express check out is fantastic (just drop off key into the key drop off box). Close to several shopping malls with lots of food to choose from. 5 min walk to Tsuen Wan West MTR which is super convenient. Will return to Nina Hotel next time in HK.
Response from Property: Dear Guest,Thank you for taking the time to share with us your recent experience at Nina Hotel Tsuen Wan West.We are delighted to learn that you had a memorable stay with us. Your kind words serve as a great motivation for our team to continue delivering exceptional experiences to guests.We look forward to the opportunity to welcome you back for another enjoyable stay in the near future.Yours sincerely,Cyrus HungAssistant Director of Front Office
MARYSaaweet
Superior Harbour View King - Tower 1
Stayed in Feb 2025
Family
31 review
6.5/10
Posted on Mar 27, 2025
The location is 40min away from city like kow loon/central, despite that this area is bustling with many restaurants, local shops, malls and linked to metro(MTR). The room is spacious but very cold. The aircon is set at very low temperature and adjusting doesn’t help. The view of the bay is very clear from the room. The pool is also under repair for a long time. Many tour groups also use this hotel.
Response from Property: Dear Guest,Thank you for taking the time to share with us your recent experience at Nina Hotel Tsuen Wan West.We are thrilled to hear that you enjoyed the hotel location during your visit at Nina Hotel Tsuen Wan West. We sincerely value your visit and would be honored to have the opportunity to welcome you back for another exceptional experience in the near future.Yours sincerely,Cyrus HungAssistant Director of Front Office
Guest User
Stayed in Feb 2025
Family
1 review
4.0/10
Posted on Mar 20, 2025
The hotel was dirty, did not seem like it was cleaned in a very long time, found eye lid tape on the walls, also dead spiders on the walls in the washrooms. Was not impressed at all. The sink was also very dirty along with the shower.
Response from Property: Dear Guest,Thank you for taking the time to provide feedback regarding your experience at Nina Hotel Tsuen Wan West. We deeply regret that the cleanliness of your room did not meet your expectations, and we sincerely apologize for any disappointment caused. The hotel recognises that providing a comfortable stay for our guests is of utmost importance. We have addressed this issue to all concerned department heads, who are implementing necessary preventive measures effectively. We sincerely hope you will give us another opportunity to invite your guests back in a not too distance future when the team will demonstrate our high standards and warm hospitality.Yours sincerely,Cyrus HungAssistant Director of Front Office
Guest User
Superior City View Queen Queen - Tower 1
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 22, 2025
Great for family with kids!!! Easy access with alot connected malls around & with bus terminal & MTR just a few steps away!!!
Response from Property: Dear Guest,Thank you for taking the time to share with us your recent experience at Nina Hotel Tsuen Wan West.We are delighted to learn that you had a memorable stay with us. Your kind words serve as a great motivation for our team to continue delivering exceptional experiences to guests.We look forward to the opportunity to welcome you back for another enjoyable stay in the near future.Yours sincerely,Cyrus HungAssistant Director of Front Office
Anonymous User
Stayed in Feb 2025
Family
7 review
9.5/10
Amazing
Posted on Mar 17, 2025
The location is excellent as it is linked to MTR and several shopping malls. We have no lack of food choices. There is a direct bus service (A31) from the airport that terminates next to the hotel. However, there are a few drawbacks 1. There is no ramp from the rear door from the bus terminal to the hotel. There are a few steps. This could be replaced by a gentle ramp. I believe that the ramp was in the original plan but not properly constructed. This could easily be rectified. 2. For the room type that I picked, there is a large glass that divides the bathroom from the room. However, when the toilet was used at night, the light shone into the room. 3. There is a motion sensor light outside the toilet, and it can not be turned off. 4. Some unknown insects bit me and my daughter. 5. Some parts of the building need maintenance. See the lift door picture that shows the rust on the doors.
Response from Property: Dear Guest,Thank you for taking the time to provide feedback regarding your experience at Nina Hotel Tsuen Wan West. We deeply regret that the sensor light and the cleaniness of the room did not meet your expectations, and we sincerely apologize for any disappointment caused. The hotel recognises that providing a comfortable stay for our guests is of utmost importance. We have addressed this issue to all concerned department heads, who are implementing necessary preventive measures effectively. We sincerely hope you will give us another opportunity to invite your guests back in a not too distance future when the team will demonstrate our high standards and warm hospitality.Yours sincerely,Cyrus HungAssistant Director of Front Office