No.196 Queen's Road Central, Central and Western District, Hong Kong, ChinaView hotel details
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Guest Reviews of The One96 Hong Kong
9.0/10
Great
285 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.6
Service9.1
Cleanliness9.1
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All reviews(285)
Positive reviews(272)
Reviews with photos/video(48)
Large rooms(37)
Quiet & comfortable(25)
Easy to get around(21)
Friendly front desk staff(17)
Loved the view(9)
Close to metro(9)
Perfect for kids(7)
Awesome kitchen(6)
Negative reviews(13)
Anonymous User
Harbour & City View Suite (Family Room)
Stayed in Dec 2025
Couple
2 review
10/10
Outstanding
Posted on Jan 14, 2026
We had such a lovely stay at One96, beautiful room with amazing views, good location and really attentive, caring and friendly staff that was always there to help. Can really recommend!
Sisi-ouioui
Full Floor Suite (Family Room)
Stayed in Dec 2025
Solo traveller
21 review
7.5/10
Posted on Jan 28, 2026
Very spacious, one room one floor. Perfect location.
However, the “king size” bed is two in combining, so not very comfortable if sleep in the middle. And the mattress and linen is not up to 4stars.
HxHxh
Full Floor Suite (Family Room)
Stayed in Dec 2025
Family
13 review
8.0/10
Very good
Posted on Jan 28, 2026
The hotel's location is excellent, with great convenience all around, and it's not far from the MTR station. For a Hong Kong hotel, the room is quite spacious and can easily accommodate a family. The only downside is that the housekeeping staff isn't very thorough.
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FernandoSS
Full Floor Suite (Family Room)
Stayed in Oct 2025
Business traveller
3 review
6.0/10
Posted on Nov 24, 2025
Great location, very modern and nice. The woman at the door is not nice at all. She looks at you with an air of superiority, even though she works there and I'm on vacation. There is also no one to open the door for you at the hotel. No one to help you take your bags to the hotel. This feels like a 2 star hotel with the price tag of a 4 star hotel.
Kayidiana
Full Floor Suite (Family Room)
Stayed in Oct 2025
Solo traveller
7 review
10/10
Outstanding
Posted on Dec 18, 2025
The one-unit-per-floor design is excellent; you don't have to worry about noise from other guests at all.
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Guest User
Full Floor Suite (Family Room)
Stayed in Oct 2025
Couple
3 review
10/10
Outstanding
Posted on Dec 18, 2025
Location fantastic, you have everything you need in walking distance - shops, restaurants, bars, subway. Our room was very quiet and quite spacious - in so crowdy xity like HK it is a gem 💎. Staff professional and helpful. You can leave tour luggage, also there is washing machune and a dryer, detergent - you can do your laundry for free. Avoid Clicker bar next to the hotel. Overpriced drinks!
Jennyyunyun 🥂
Full Floor Suite (Family Room)
Stayed in Nov 2025
Solo traveller
30 review
10/10
Outstanding
Posted on Dec 30, 2025
One room per floor, newly renovated, clean, spacious, and great value for money.
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Sanshuiba
Full Floor Suite (Family Room)
Stayed in Sep 2025
Business traveller
9 review
7.0/10
Posted on Dec 24, 2025
It's essentially a serviced apartment, comparable to a budget hotel back home. There's no proper lobby, just a small front desk right by the elevator on the ground floor. The staff just take your payment, hand you the key, and you head straight up to your room. The room hygiene is decent, but there's not much else to comment on. A price tag over a thousand for this kind of place is probably only something you'd see in Hong Kong.
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RebeccaMZ
Full Floor Suite (Family Room)
Stayed in Dec 2025
Solo traveller
7 review
10/10
Outstanding
Posted on Feb 4, 2026
Great location. The facilities are clean, safe, and well-maintained.
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Guest User
Full Floor Suite (Family Room)
Stayed in Aug 2025
Business traveller
2 review
8.0/10
Very good
Posted on Sep 28, 2025
The place is clean and easy access to the commercial district
One room per floor which has a living area with a small kitchen
Unfortunately no Wi-Fi signal in my room despite of clean instructions how to get connected
Guest User
Full Floor Suite (Family Room)
Stayed in Aug 2025
Business traveller
2 review
6.0/10
Posted on Oct 21, 2025
It's so weird that the room has no curtain.
Room was very bright due to the light from the construction aside on next block was on whole night
YexiaoC_jianfeizhong
Full Floor Suite (Family Room)
Stayed in May 2025
Business traveller
7 review
9.5/10
Amazing
Posted on Sep 2, 2025
Excellent! The staff were incredibly friendly and welcoming. The bed was so comfortable, I never wanted to get out of it! The toilet wasn't as clean as it could have been, but everything else was spotless. The location is very convenient, with plenty of delicious food options nearby.
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Guest User
Full Floor Suite (Family Room)
Stayed in May 2025
Couple
10 review
8.0/10
Very good
Posted on Jun 19, 2025
Only there for one night, so did not use any of their 'services', though there was a coffee maker in the room which was useful.
Location is quite good - a few minutes walk to Sheung Wan MTR Station and the HK-Macau Ferry Pier at Shun Tak Center. We were attending an event at the Central Waterfront Event Space, which we also walked to in about 20 minutes.
The staff were all very friendly and helpful.
Yusenjia
Full Floor Suite (Family Room)
Stayed in May 2025
Business traveller
10 review
10/10
Outstanding
Posted on Jun 3, 2025
Eddie at the front desk was very friendly and welcoming. The hotel's location is also super convenient, just a 5-minute walk to Kau Kee Restaurant and a 10-minute walk to Exit A2 of Sheung Wan Station (Island Line). Be aware that there are a few steps to navigate, which might be a bit tiring if you have large luggage. On the bright side, the hotel room was very spacious.
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Man32
Full Floor Suite (Family Room)
Stayed in Aug 2025
Solo traveller
28 review
10/10
Outstanding
Posted on Nov 8, 2025
Very nice hotel, clean and very huge, everything u need is here