5D, Jinlun Mansion, 737 Nathan Road, Mong Kok, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
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Guest Reviews of Wing On Hotel
8.4/10
Very Good
72 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities8.0
Service8.7
Cleanliness8.4
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All reviews(72)
Positive reviews(61)
Reviews with photos/video(13)
Clean and tidy(17)
Great service(17)
Great location(16)
Awesome rooms(14)
Convenient location(12)
Awesome stay(10)
Easy to get around(10)
Negative reviews(11)
Bivar Mokhammed
Double Room
Stayed in Jan 2025
Business traveller
29 review
10/10
Outstanding
Posted on Feb 22, 2025
Hong Kong Hotel in Mong Kok Comfortable as my home
Hotel Wing On Hotel
Very warm welcome at the reception
near a local market
Response from Property: Dear guest, hello, thank you for your 5-point review. Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Yongan Hotel will be the most special one in your memory, and I look forward to your next visit.
Guest User
Double Room
Stayed in Mar 2025
Business traveller
13 review
9.0/10
Great
Posted on Apr 14, 2025
Great location and accessible to any kind of food outside and subway.
Response from Property: Dear guest, hello, thank you for your review. Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Yongan Hotel will be the most special one in your memory, and I look forward to your next visit.
Xing
Double Room
Stayed in May 2025
Business traveller
68 review
9.0/10
Great
Posted on Jun 12, 2025
The location is convenient in Mong Kok. There is a tea restaurant and dry cleaner downstairs. It is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your support and love for us. Although the small area may not impress you, the location is superior. Although it is small, it has everything. We will work harder to provide various services and hygiene. We hope that you will be happy and satisfied every time. We sincerely look forward to your stay again. I wish you a happy life!
Guest User
Double Room
Stayed in Apr 2025
Family
1 review
9.7/10
Amazing
Posted on May 4, 2025
My feelings about the hotel experience in Hong Kong are relatively mixed. First of all, the service attitude of the landlord is indeed satisfactory. They are friendly and helpful, which adds a lot of highlights to my accommodation experience. However, the facilities and services of the room did not meet expectations. The cleanliness and comfort of the room are average, and the facilities are old and poorly maintained, which greatly reduced my overall impression of the hotel. In general, although the service of the landlord is worthy of recognition, the hardware facilities and service quality of the hotel still need to be improved. For travelers with limited budgets or low requirements for accommodation, this may be a good choice. But for those who pursue a high-quality accommodation experience, you may need to consider other better options.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for choosing our hotel. We are very sorry that we did not meet your expectations. In order to provide a better customer experience, the rooms in our rooms are changed after each guest and the windows are kept open for ventilation for a long time. We will continue to optimize our service and quality, and look forward to your visit again! I wish you good health and all the best!
Guest User
Double Room
Stayed in Mar 2025
Solo traveller
1 review
3.5/10
Posted on Apr 6, 2025
Purpose of travel: I booked a room with one bed to travel alone
Location: It was close to the subway station and airport bus stop. There is a convenience store and McDonald's nearby.
Building condition: The building was very old. When I arrived at the 5th floor, there was a smell in the hallway. It was an old landscape with dust. It smelled like a room where locals live, and it was noisy.
Room condition:
1. When I saw the picture, it was a room with a large window, but the room I was assigned didn't have a window that opened (it may not have been a real window) and was right next to the counter.
2. I could clearly hear the conversations between guests at the counter. 3. The bathroom was so small that I couldn't stretch my arms. There was a door right in front of the toilet, so I couldn't sit on the toilet. To use hot water, I had to turn on the switch in the hallway 5 minutes before.
4. There was black dust on the air conditioner, so I didn't even want to go near it.
5. When I took a shower, the room was full of moisture, so I opened the door for a moment, and there was a cockroach right in front of me.
6. I turned off the lights and lay down to sleep, and I heard a rat running around on the ceiling. I had my earphones on all night and couldn't sleep at all.
7. The bedding and floor were clean to the naked eye. The towels were one disposable towel per night.
8. I tried to check in at 8 PM, but the owner went out to eat, so I had to contact him via WeChat or phone. The owner only speaks Chinese. Please note.
Accommodation response: I deeply regret booking 3 nights for about 85,000 won per night. The accommodation was in a mess, so I requested a refund, but of course I couldn't get a refund because it was a non-refundable condition in advance. I contacted Trip.com customer service, but they said, "We can't intervene because we are completely following the accommodation's decision." Many of the reviews I checked in advance had 4 stars or more... It's just my fault for believing fake reviews in order to get a cheap price.
Original TextTranslated by Google
Response from Property: Dear Customer! Thank you very much for choosing our hotel. Hong Kong is a land of high value and cannot be compared with other places. We are very sorry that we did not meet your expectations. We will continue to optimize our services and quality, and look forward to your visit again! I wish you good health and all the best.
Wwqq
Double Room
Stayed in Feb 2025
Solo traveller
20 review
10/10
Outstanding
Posted on Apr 5, 2025
The landlord is from Sichuan, very warm and friendly. The location is very close to the subway station, and it is very convenient to go there. The surrounding area is very lively, and it is very convenient for shopping and eating. Thanks to the boss for the disposable face washcloth!
Original TextTranslated by Google
Response from Property: 敬重的来宾;您好感谢您的点评每个城市总会有让人惦念的理由,每个季节都有我们难舍的景色,每个酒店都有他们甜蜜而温馨的回忆盼望永安賓館会是您回忆里最特别的那个,期待你的下次光臨
Guest User
Family Room For 4
Stayed in Feb 2025
Travelling with friends
1 review
9.0/10
Great
Posted on Mar 27, 2025
When we arrived at the hotel to check in, the front desk was very welcoming ❤️ and upgraded our room! They also took us to the room in person. The hotel has a converter so we don't need to buy one. The only downside is that it's close to the road outside. The building is old and the soundproofing is not very good. The toilet is relatively small. You have to wait a while after using it, because you may not be able to flush it if you continue. The very good advantage is that it is very close to the subway station
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your review. Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Yongan Hotel will be the most special one in your memory, and I look forward to your next visit.
TigerHouse
Double Room
Stayed in Feb 2025
Solo traveller
24 review
9.5/10
Amazing
Posted on Mar 8, 2025
This hotel is located in Tsim Sha Tsui, so it has a great location. There is a subway station and a bus stop in front, and there are 24-hour restaurants nearby.
The accommodation is clean and well-maintained. The owner is friendly.
And the internet is very fast. I was surprised by the high prices in Hong Kong.
The room size was really small. However, considering the high prices in Hong Kong itself, I am satisfied with the location.
It would have been nice if they had given me enough towels in advance when I checked in. I suggest it.
Overall, it was okay.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to give Xiaoman a five-star praise. Xiaoman is very happy. We are particularly concerned about everything during your stay. Care, consideration, care and warmth are the most sincere gifts Xiaoman gives to guests. We also look forward to your next visit~~
Xiangzidashu
Standard Room (2 Beds)
Stayed in Jan 2025
Couple
71 review
9.5/10
Amazing
Posted on Feb 21, 2025
Hong Kong is a land of high value. This hotel is in a great location, close to the subway and Tsim Sha Tsui Victoria. The transportation is very convenient. Although the room is small and has no windows, it has everything you need. The hostess's service is very good. I stayed for two nights and was very satisfied.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to give Xiaoman a five-star praise. Xiaoman is very happy. We are particularly concerned about everything during your stay. Care, consideration, care and warmth are the most sincere gifts that Yongan gives to guests. We also look forward to your next visit~
Guest User
Double Room
Stayed in Nov 2024
Business traveller
57 review
10/10
Outstanding
Posted on Dec 17, 2024
I have been to Hong Kong so many times, and this time the hotel room is the largest, haha. The hygiene is good. My room is on the main road, with big windows for good ventilation and good light. I will stay here again next time.
Original TextTranslated by Google
Response from Property: From the words of the guest's comments, Xiaoman felt extremely happy. In fact, what is important is not what the comments were, but the guest's recognition of Xiaoman. All the hard work and sweat Xiaoman has put in seem to disappear at this moment. As long as the guest is satisfied with Xiaoman, no matter how much Xiaoman does, it is worth it. Xiaoman is particularly pleased to have you on her road to growth and welcomes you to visit next time.
Ikeqing
Standard Room (2 Beds)
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 9, 2024
I often go out and rarely write reviews, but this time is an exception. I didn't expect the experience to be so good! Super cost-effective! It's 170 meters walk from Exit A1 of Mong Kok MTR to the 5th floor of Kingland Building. The location is easy to find. The owner, Xiaoman, is very nice. She took the initiative to upgrade us to a triple room with a window (Figure 1, a casual shot in the room). When she learned that we didn't bring towels, she provided disposable bath towels for free, which was very considerate and awesome 👍🏻 The sheets, quilt covers, and pillowcases are very white and clean, with a refreshing smell of laundry detergent. The bed is moderately soft and hard, and I slept very well! The hotel gate and room require passwords and cards to enter, which is very safe. Nathan Road is downstairs, TOP is diagonally opposite, near Sneaker Street, and it's very close to Tsim Sha Tsui and Harbour City. It's super convenient for shopping and eating. It's the best choice to come again next time!
Original TextTranslated by Google
Response from Property: Xiaoman feels extremely happy and excited from the comments of the guest. In fact, what is important is not what the comments are, but the guest's recognition of Xiaoman. All the hard work and sweat Xiaoman has put in seem to disappear at this moment. As long as the guest is satisfied with Xiaoman, no matter how much Xiaoman does, it is worth it. I am particularly pleased to have you on my road to growth. Welcome to visit us next time
Tsengggyun
Standard Room (2 Beds)
Stayed in Apr 2025
Family
6 review
8.0/10
Very Good
Posted on May 4, 2025
There are three elevators available, but only four people can stand (including 4 suitcases)
It's very convenient to live downstairs and there is a bus that goes directly to the airport
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for choosing our hotel. We are deeply sorry that our service did not meet your expectations. The hotel is located in the central area of Hong Kong, where every inch of land is valuable and the elevator space is limited. I hope you can understand that Hong Kong is a small place. Welcome to visit again. I wish you all the best, good luck and good health!
Guest User
Double Room
Stayed in Feb 2025
Other
2 review
10/10
Outstanding
Posted on Mar 18, 2025
Very good service
Original TextTranslated by Google
Response from Property: 敬重的来宾;您好感谢您的点评每个城市总会有让人惦念的理由,每个季节都有我们难舍的景色,每个酒店都有他们甜蜜而温馨的回忆盼望永安賓館会是您回忆里最特别的那个,期待你的下次光臨
Néstor uní
Standard Room (2 Beds)
Stayed in Mar 2025
Family
1 review
7.5/10
Posted on Apr 16, 2025
It's an option, but the reality is that accommodations in Hong Kong are very different and less comfortable than in much of the rest of the world. It's very expensive considering the space and what they actually offer. But it's fine for sleeping, and for just a couple of nights, no more than 2.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for choosing our hotel. Hong Kong is a land of high value and cannot be compared with other places. Your check-in time is during the special exhibition period, so the price will be relatively higher. Although we have upgraded you to a triple room with window for free and provided you with paid disposable bath towels every day, it still did not meet your expectations. We are very sorry. We will continue to optimize our service and quality, and look forward to your visit again! I wish you good health and all the best.
Guest User
Double Room
Stayed in Mar 2025
Couple
1 review
1.0/10
Posted on Apr 13, 2025
The experience is very bad. They don't allow you to check out even if you book a few days in advance. The price is expensive and they specifically rip off mainlanders. The place is located in a building, the environment is cramped, the room is too small, and the public security is worrying. It is strongly recommended to avoid mines and it is better to spend a few hundred yuan to stay in a regular hotel!
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing our hotel. The hotel is located in the heart of Hong Kong, and the public security is very safe. The building has 24-hour security. Hong Kong is very expensive and cannot be compared with other places. Although we have upgraded you to a triple room with window for free when you checked in, it did not meet your expectations. We are very sorry. We will continue to optimize our service and quality, and look forward to your visit again! I wish you good health and all the best.