WM HOTEL HONG KONG, Vignette Collection

WM HOTEL HONG KONG, Vignette Collection Reviews

WM HOTEL HONG KONG, Vignette Collection

28 Wai Man Road, Sai Kung District, Hong Kong, ChinaView Hotel Details
WM HOTEL HONG KONG, Vignette Collection
WM HOTEL HONG KONG, Vignette CollectionWM HOTEL HONG KONG, Vignette CollectionWM HOTEL HONG KONG, Vignette Collection
Check available rooms for your travel dates
We Price Match
1 night

WM HOTEL HONG KONG, Vignette Collection Guest Reviews

4.5/5
Great
2553 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(2553)
Positive reviews(2464)
Reviews with photos/video(1059)
Great swimming pool(107)
Nice sea view(104)
Delicious breakfast(83)
Has an infinity pool(45)
Delicious buffet(30)
Located in the city centre(29)
Offers pick-up/drop-offs(17)
Perfect for honeymoons(10)
Negative reviews(88)
Guest User
1 King Standard
Stayed in Jan 2025
Travel with friends
1 review
3.7/5
Posted on Feb 9, 2025
Nice room with bathtub for enjoyment! Shuttle svc is nice to return to city! Breakfast time would be good to extend till 10:30 or 11:00am! Thx!
Guest User
Premium Room
Stayed in Jan 2025
Couples
4 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Lovely spot in Sai Kung. Our room was great and all the amenities. I appreciate the environmental effort such as a water filter in the room rather than plastic bottles. The pool is really beautiful. It was very cold in February but I appreciate that they keep it open year round , and it was like a very refreshing cold bath and a place to admire the view. The breakfast was fantastic. Great stay.
Anonymous User
Standard Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Excellent hotel, spacious room and we were upgraded to a room with balcony and ocean view. Great amenities and nice pool too. It would be great if the buffet breakfast is less rushed as it ends at 10am.
Response from Property: Dear Valued Guets,Thank you for taking the time to tell us about your experience at WM Hotel Hong Kong, Vignette. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Looking forward to your next visit, we hope to continue exceeding your expectations and providing you with the exceptional service and memorable experiences that bring you back to us.Again, thank you for choosing WM Hotel Hong Kong, Vignette, and if I can be of assistance to you, please contact me directly at dm@wmhotel.hk.Sincerely,Ron ZunigaNight Manager
tkp
1 King Standard
Stayed in Feb 2025
Couples
5 review
5.0/5
Outstanding
Posted on Mar 12, 2025
Very nice hotel! Good dinner and breakfast buffet! Highly recommended!
6/8
Guest User
1 King Grand Sea View Balcony Walk In Shower Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 15, 2025
The rooms are quite big and have a good sense of space. The landscape is sunny and the privacy is high. The location are quite good. I highly recommend everyone to come to a staycation to celebrate together.
6/7
Response from Property: Dear guest, Thank you for choosing WM Hotel Hong Kong and taking the time to share your stay experience. Thank you for your affirmation of the facilities and rooms. We will continue to work hard to provide every guest with a home away from home service. Looking forward to seeing you again for another wonderful holiday. Sincerely WM Hotel Hong Kong, the most luxurious hotel in Asia Duty Manager Erin Chan
Anonymous User
2 Twin Premium Balcony
Stayed in Dec 2024
Family
1 review
4.5/5
Great
Posted on Jan 29, 2025
Peaceful ambience and clean, spacious rooms. Buffet breakfast has great food selection.
Response from Property: Dear Value Guest,Thank you for taking the time to tell us about your experience at WM Hotel Hong Kong, Vignette. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Looking forward to your next visit, we hope to continue exceeding your expectations and providing you with the exceptional service and memorable experiences that bring you back to us.Again, thank you for choosing WM Hotel Hong Kong.Sincerely,Eva Lo Senior Duty Manager
Angie
Bduck 2 Twin Standard
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 5, 2025
It’s a really pleasant stay at WM. Great room and service. Highly recommendable for family staycation.
Juddd
1 King Standard
Stayed in Oct 2024
Couples
62 review
4.5/5
Great
Posted on Dec 16, 2024
This is our fourth or fifth time staying at WM. We’ve always loved the location, service, and the environment here. The restaurants are great too. This time we stayed at the 2/F with no balcony but still got a big bathtub. - there’s a noise problem, very serious noise problem. There was a group of people, I believe who stayed right below us - have been chatting very loudly on their balcony even after midnight. I called the front desk to talk about this but it still took quite a while to get them quiet. Didn’t really get a good sleep. But other things are great.
Guest User
1 King Standard
Stayed in Dec 2024
Couples
2 review
4.2/5
Very Good
Posted on Jan 26, 2025
Scrumptious food. Quiet room.Customized housekeeping service.
Guest User
2 Twin Standard
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 28, 2024
nice view, less people(weekday),good service,clean room,nice breakfast I'm willing to stay here again next time!
Anonymous User
Standard Room
Stayed in Aug 2024
Family
4 review
1.5/5
Posted on Sep 30, 2024
Facility and location are good. However, the hotel service is very poor, for instant, upon check in, the front desk staff spoke like a robot, just get the job done even not confirming the booking information, asking for $3,000 deposit is nonsense. On check out date, front desk staff offered 10 mins when you are requesting a late check out. In the room, hair found on the floor, bed sheet has a hole, the socket in room is not universal, so if you forgot to bring your own adapter, you would need to walk down to front desk to sign on a form to borrow an adapter. You won’t believe it happened to a hotel you are paying this kind of price. Overall this hotel doesn’t worth this price and you may consider other hotel with better hospitality mindset Last but not least, the pool with particular ocean view is awesome, but the opening hours is unbelievable. It’s opened from 09:00-11:45 & 13:00-18:00. Yes, the opening hours are same with offices in Hong Kong Central.
Guest User
1 King Grand Sea View Balcony Walk In Shower Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 21, 2025
Good view
Response from Property: 親愛的客人,感謝您選擇洲至奢選香港WM酒店,並抽出寶貴時間分享您的住宿體驗。感謝閣下您對各項設施以及客房的肯定。我們將繼續努力,為每位客人提供賓至如歸的服務。期待您再次光臨,享受另一個美好的假期。此致洲至奢選香港WM酒店Eva Lo Senior Duty Manager
gisellashoko
1 King Grand Sea View Balcony Room
Stayed in Jul 2024
Family
15 review
4.0/5
Very Good
Posted on Sep 1, 2024
Very nice location and view. Got upgraded to a room with rooftop but had to sacrifice the bathtub - regretted doing that as the roof was of no use. Found some nails on the floor and on the bed. That was disgusting. Housekeeping was efficient to rectify that by replacing a new bed sheet. Not sure if that was the linen chemicals or what, my family and I all had irritated skin on the bed. Buffet dinner was good, service of the FnB team at the dinner place as well as the reception was not bad too. Still a lovely stay.
Yin Hong
1 King Standard
Stayed in Jan 2025
Couples
5 review
4.7/5
Amazing
Posted on Feb 23, 2025
The room was great as we got upgraded to a room with a porch, however, the smart tv in the room was the worse that I have ever experienced as the AirPlay system didn’t work AT ALL. I was hoping to throw a small party with my girl while watching a soccer match, but the failure of the AirPlay just turned everything down, even the maintenance couldn’t fix the problem, and this is really disappointing.
Guest User
1 King Suite Sea View Balcony Room
Stayed in Jan 2025
Business travellers
9 review
4.2/5
Very Good
Posted on Feb 23, 2025
Spacious room with a great view from the balcony. Blinds not functioning so was very bright in the morning. Buffet breakfast was okay.