On a hot day, I checked in at 2pm and was told that there was no air conditioner. The road was cut off. It would be at 6pm. At 6pm, I was told that there would be air conditioners at 8pm. I called the front desk at 10am and told me that there would be no air conditioners. Yes, you can get a full refund. I took two elderly people, two children, and I was not familiar with the place and told me to check out at 10 o'clock. As a result, I didn't sleep well all night, and it was so hot.
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