Best Hotels in Horley, United Kingdom

Excellent hotel to stay in to catch early flights. Great shuttle bus. Nice bat and ok good. Only downside was soap dispensers didn't work the barmen throwing empties into rubbish bin behind bar causing a ridiculous unnecessary noise to break what was otherwise a nice atmosphere, small issue but both are easily remidied.

I specifically booked a night at the Sofitel Gatwick because it included 'Meet and Greet' parking with Maple Parking. Had they not included this I would have still stayed but made other arrangments for my car. I arrived at the Maple Parking Meet and Greet and parked the car. Took my keys over to the attendant and signed in. I then asked if they could give me 20 minutes to check in to the hotel, change clothes and bring a bag back to the car. We didnt want to bring a bag of unclean clothes on holiday with us. Here's where things went downhill faster than Gwynth Paltrow on ski's. The attendant, a tall bloke with a mid-european accent shouted at me 'No, do you know you are at an airport'. He actually shouted this. Shouted. To a customer. Take a minute to breathe that in. Fortunatly I knew I was at an airport, having driven 4 hours to get there. To hear that I was at an airport was no surprise, to be shouted at by a car park attendant was. I explained that I didnt want to take a case of unclean clothes on holiday with me. His response to that was 'we are extremly busy and your car will be removed immediately'. I asked if the hotel would hold the bag and he replied 'No they will not hold your stupid bag'. Here's where I should have murdered him with his Maple Meet and Greet Staff lanyard, but I did not. I asked for my keys back to be told once again in an truely agresive manner 'if you take your keys I will close the entry and you can't come back'. I took the keys and left. I then had to park at Gatawick Long stay for an additional £150. We finally checked into the hotel, explained the situation. The checkin lady (Alessia?) apologised and gave us two tokens for a free drink at the bar. They also kept our bag for us. Is this the fault of Sofitel Gatwick? I think it is. They decided to partner with a company that treats people appalingly. So they've got to accept responsibility for that. Please share this review, If I saw something like this I would have chose another car park or another hotel. Other people should be warned.

Booked via Holiday Extras for this hotel as we needed a place close to the airport to park our car and stay overnight for our earlier morning flight to Spain. Welcome on arrival first class. Everything was explained clearly and with a smile. Our request for an early morning call noted and carried out on time. Bit of a rush leaving as we tried to catch the shuttle but again staff dealt very quickly with everything and enabled us to catch the shuttle. On arrival back at the hotel after our holiday, again staff on reception very very efficient polite and informative. Room was lovely, clean and had everything we needed. We will definitely be back. A perfect stay! Thank you.

Hotel clean and tidy. Very good location. Bed was big and confy. The room has a big bathroom very well equipped with towels, shampoo and shower gel. The room has also a fridge with cold drinks. The hotel also provides a shuttle service to go to the Terminal and it is close to the bus stop. NIn every floor there are vending L L lmachinesdeerx for snacks and cold drinks. Also you can get tea and coffee.

Long story short - DON’T WASTE YOUR MONEY! Me and my partner were due to fly out to Cyprus, checked in the day of our flight - booking wasn’t on system, was told that they would sort for us so we can stay when we arrive as was early hours. When we arrived back last night - We were delayed. We were greeted by an extremely rude older man (white hair and glasses) who was doing the night shift, was very unpleasant rubbing his eyes “what do you want, you’ve just woke me up”. He repeated this multiple times which I found very rude for someone who is supposed to be working. After explaining the situation to him he still kept going on about us being late , and not booked in so nothing had changed about our booking! Was then told he had a spare room. THE ROOM How can you let guests stay in such places?! The room was very cramped, the sink was in the corner of the bedroom. Smelt very musty and the bathroom smelt like stale cigarettes! Can hear everything going on in other rooms, All conversations, phone calls, showers etc! £176 for 2 people is absolutely ridiculous!! Let’s just say, I will NOT be returning. There are 100% better hotels around Gatwick. Pay the extra. Don’t waste your money on this …. Wouldn’t even call it a hotel. Only good thing about the stay was they managed to keep our car safe!

I feel very satisfied with everything and will choose here next time. I really like this English country house. The craftsmanship of the restaurant is also very good. Hope to have a chance to live again. I feel very satisfied with everything, I will choose here next time. I like this English country house very much. Home-run restaurant is also very good. I hope to have a chance to live again.

We had our vow renewal reception here for the most part it was amazing the history the rooms ect but was disappointed with staff and a few other issues Francesca was amazing but some of the other staff were rude to a few of our guests, the tables was not set out like we agreed when i spoke to the manager he said he was doing it his way. To many tables left were the disco was, we had exclusive half hire which means our guest’s only should be in the manor but when some older guests went to sit round the fire to chat there was another couple there that wasn’t with us so our guests couldn’t sit round the open fire . Also oneof the rooms included was full of chairs the receptionist was good and had them moved to another room but this took a while because her paperwork said it wasn’t included but our paperwork said it was . We was told at 12 all non staying guests were to leave , and the bar would remain open for our guests staying as long as we wanted but they called last orders at 11:30 and that was it ,it stayed closed so we couldn’t even order a soft drink or packet of crisps when a few of the guests were hungry and thirsty.

When you stay at The Lawn Guest House in Horley, you'll be near the airport, within a 10-minute walk of Lets Race and Archway Theatre. This guesthouse is 15.3 mi (24.7 km) from Surrey Hills and 16 mi (25.7 km) from Hever Castle and Gardens.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.Stay in one of 12 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.

Room at the top, but the ventilation was quite noisy (room without window)

I arrived very late because my flight was delayed but the host was extremely accommodating and welcoming even at 2:30am! The room was extremely clean and very close to the airport. Great breakfast in the morning and for the price I couldn’t have asked for more!