Seehotel Kastanienbaum Reviews

The hotel is a 20-minute drive from Lucerne, right by the lake, offering fantastic views. The rooms are relatively new, and the facilities are decent. The bathroom is a bit small, but it's good that there's a shower cabin. We had to leave at 6:50 AM the next day, so we didn't get to try breakfast and don't know what it's like. Guests receive a free public transport card, which is great for taking the bus into Lucerne city center.

Great staff and so friendly

Hygiene: Clean and tidy Facilities: Fully equipped Service: The staff are friendly and helpful. The hotel is located on the shore of Lake Lucerne. The lake view rooms offer beautiful scenery without leaving the room. The starry sky at night is worth enjoying from the terrace.

Very good. The room is big and there is a balcony. It's very warm. The balcony is semi-open and a little cold, but the view is great.

The facilities are OK, there is hot and cold water, the room is a little old, the surrounding environment is good, the staff is warm and service-oriented. The sanitation is OK, and the sheets and bedding have no smell.

The room faces the lake, and the restaurant is also by the lake. You can enjoy the view from the balcony of the room. The restaurant has three meals a day and there is a direct bus No. 21. I like this hotel

Beautiful, beautiful, beautiful. The hotel is opposite the lake! Be sure to book a room with a balcony and lake view! You won't want to leave after staying here

The room is not big, but very clean and beautiful

It was already dark when I arrived that night. The next morning, I was attracted by the beautiful lake view. The breakfast was also very good. It is worth recommending.

The scenery around the hotel is very good, and the bus is very convenient. The attitude of the lady at the front desk is also good, but the parking is a little tight, and the catering staff are average and cold

The front desk service attitude is very bad! ! ! ! ! ! The photos are not consistent with the actual product! The room I booked is completely different from what I got. We were given a corner room with a mountain top. It was so bad that there were spider webs everywhere.

There is no air conditioning in the room, which makes it very stuffy in summer. The environment is great.

The lake view is great and the hotel has a cruise ship pier which is very convenient

This hotel is so messy, full of tour groups and no local guests! The environment is extremely noisy and the room has almost no soundproofing. You can hear the bed next door turning over. The room is small and old, the bathroom has cheap floor tiles, and it is very easy for the elderly to fall because of the slippery floor. The breakfast room is like a market, it is very messy, and people use the cups without washing them. The key is that there is nothing to eat. This is a serious accusation. A hotel that rips off money, giving free travelers a safe haven! Tour groups really shouldn’t book a hotel like this. It’s really a rip-off of tourists’ money, because we can only see our Chinese tour group guests there, not any local European guests. We really shouldn’t stay in a hotel like this when we go overseas. hotel.