La Quinta Inn & Suites by Wyndham Houston - Westchase Guest Reviews
3.2/5
108 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.3
Amenities3.1
Service3.2
Cleanliness3.2
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All reviews(108)
Positive reviews(3)
Reviews with photos/video(1)
Negative reviews(5)
Guest User
King Room
Stayed in Jul 2024
Couples
8 review
1.5/5
Posted on Aug 23, 2024
Worst customer service and hotel first the name is advertised wrong it is called Sonesta broken furniture leaking shower tub coffee maker in room with no coffee or water bottles we booked with breakfast there was NO breakfast offered at the site the area was closed I want my money back and refund
奧斯汀台客趴趴造
King Room With Accessible Roll-in Shower
Stayed in Aug 2024
Family
19 review
2.7/5
Posted on Sep 16, 2024
There was always a problem with the room when we checked in, which delayed our subsequent itinerary. It was originally said that breakfast would be included, but it turned out that it was not included. The soundproofing of the room was poor, and we could hear loud voices outside.
Guest User
2 Queen Beds Room
Stayed in Aug 2024
Family
1 review
1.0/5
Posted on Sep 8, 2024
Advertised continental breakfast- had nothing. Got a suite and they couldn’t provide a blanket for pull out couch. Had rooms ready at 2pm but made us sit in lobby till 3pm before we could check In. Car was broken into. When I went to inform from desk the front desk attendant was no where to be found. Got cleaning ladies to find her and she appeared to be asleep in the back. She didn’t care about the break in. Electronics key cards are terrible. Had to go down and get the reprogrammed 3x. Stains on the sheets and pillow cases.
Guest User
King Room
Stayed in May 2024
Solo travellers
1 review
1.0/5
Posted on Jun 11, 2024
Very bad hotel at wrong location with bad service ,, wouldn’t book ever again
Anonymous User
Stayed in Aug 2023
Couples
1 review
3.7/5
Posted on Sep 10, 2023
The air conditioner is so loud
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Guest User
Stayed in Aug 2022
1 review
1.0/5
Posted on Sep 25, 2022
#negative #I was disappointed with the Value for Money, Corridor Soundproofing, Location, Nearby Shops, Soundproofing, Safety; The service is terrible