Best Western Plus Carapace Hotel Hua Hin Reviews

Love this place suit for family with children love that love all nice place clean service mind

3rd time for stay here good service best location my daughter enjoy to play with your swimming pool

One of the most family friendly resorts, with cool water slides & great beach with beach club with kids friendly pools. Provides good breakfast, Good parking facility, safe neighborhood, with 7-eleven just beside. professional and friendly staffs everywhere.

This place is nice and funny for kid and family to enjoy swimming pool with slider. Close the beach and nice beach.

We had a wonderful stay and were genuinely impressed by the overall experience. First, the hotel has ample parking, which was very convenient for us as we were travelling by car. More importantly, the staff were exceptionally warm, friendly and welcoming from the moment we arrived. We truly felt that the hotel genuinely cared about making guests feel comfortable. We had requested a birthday cake for a special celebration, and the hotel went the extra mile by preparing not only the cake but also a lovely birthday card. We were also pleasantly surprised with a room upgrade, which made our stay even more special. Another thoughtful touch was the hotel’s shuttle service to the beach. Although the beach is not very far from the hotel, the hotel provides a shuttle to take guests to the beach and also brings them back afterwards. We really appreciated this service, especially when travelling with a child. It was a small but very thoughtful gesture that made our stay much more convenient. When we brought our child to the swimming pool, we needed some assistance with inflating our swimming float, and the staff were more than happy to help us. Again, it was a small gesture, but it showed how attentive and accommodating the team was. The breakfast was another highlight. There was a good variety of food, and everything we tried was enjoyable and satisfying. It was clear that the hotel puts effort into providing a pleasant experience for its guests. There is, however, one area that I feel the hotel could improve — the bathroom drainage and shower area. As the bathtub and shower area are within the same bathroom space, quite a lot of water can spread onto the bathroom floor after a child has showered in the bathtub. This leaves the floor very wet and could increase the risk of guests slipping and falling. I hope the hotel can look into improving the drainage or water barrier in this area, as it would make the bathroom safer and more comfortable for families, especially those travelling with young children. Overall, we had a very pleasant and memorable stay. What stood out most was the genuine hospitality, the thoughtful service and the little details that made us feel well taken care of. From the birthday arrangement and room upgrade to the beach shuttle and helpful staff, we could really feel the effort the team puts into looking after their guests. Thank you to the entire team for making our stay such an enjoyable one. We would definitely be happy to stay here again when we visit Hua Hin.

The rooms were clean, and the water park was beautiful with clear water. I visited during an off-peak period, so it was very quiet and peaceful. There was a wide variety of options for breakfast.

The Hotel crews are very welcomed with smile and very good service. The location is good. The slider zone during the weekday was very pleasent not crowded but less of chair around the pool. The long scenic view and peaceful beach can be reached within 5 mins walk or 1 min by shuttle cart is ok. Eveything is good and can be one of the choosen of next stay with family and kids.

view very good and near beach. staff very nice and breakfast have many food ro choose. I book the room have bathtub. But staff told me no have hot water. Finally I never use the bathtub and waste the money to book this room. This is my bad feeling to book this room

The hotel was nice and quiet as it was away from the main city. It had a great selection of breakfast items and a nice beach front. The main pool was a bit small for adults but is still good for families with small children. The room had a slightly awkward design where the toilet was right by the bed but aside from that it was quite spacious and clean.

The rooms and facilities are pretty good, though the pool floor felt a bit slippery, so you need to be careful. The beach pool and swim-up bar were also excellent! However, the water felt a bit cold since the temperature in Hua Hin doesn't get too high. It was windy, which was quite pleasant.

The hotel is really nice and clean. The food is excellent, with a wide variety of options to choose from. All the facilities are great, and I really enjoyed my stay here. I hope I’ll have the chance to come back and stay at this hotel again one day.

The pool was really clean, and I especially loved how they divided it into two sections: a family pool with slides where kids could have a blast. The slides were exciting, even for adults, despite being only 200-300 meters long. There was always a shuttle available to take you to the beach and other pool area on the other side, which was also beautiful. I left two chargers behind, and they were incredibly responsive, helping me find them right away, even in the middle of the night. The value for money is outstanding, perfect if you don't mind it being a few kilometers further out. The beach was incredibly quiet. There are some great little restaurants nearby, and a 7-Eleven too. Across the street, there's a small shop with a turtle logo that offers delicious food at reasonable prices.

Everything is good and my kids enjoy Slides. Breakfast should be more varieties 😁😁😁😁

A clean, comfortable resort hotel! The kids didn't want to leave, and the hotel has direct access to the beach.