Guest User
May 4, 2025
1. The geographical location is not good. You need to take a car to get to Hexia Ancient Town and the Memorial Hall. The key is that there is nothing around, no shopping, and not many food options.
2. When I checked in at the front desk, she was not enthusiastic at all and looked anxious, as if I was causing trouble for her by checking in.
3. It is said to be a five-star hotel, but the actual decoration and facilities are only four-star. There is no bathtub in the room, the decoration materials are very ordinary, and the shower head joint leaks.
4. The standard of room cleaning is even more bizarre. The used cups and kettles are not washed, and a used tea bag and waste paper are just left on the bedside stool. I don’t know what the meaning is. My contact lens case was washed and left there to dry, and the cleaning staff casually placed the face towel bag directly on it, not to mention the items were arranged neatly. This service level is not even five-star.
5. These days you still have to turn off the power when leaving the house, especially the sockets! As a result, when we came back one day, the injections and medicines that needed to be refrigerated were no longer refrigerated due to the power outage! I am really speechless!
6. The breakfast environment is too bad. Not to mention the limited variety, maybe because there are too many people and not enough seats, they use the conference room table as the dining table. It’s really a great sight. Didn’t they consider the restaurant’s capacity when it is fully booked during the design?
It is true that no photos were taken for the above statements, but every statement is true and there were no major conflicts, but the service experience was also not what it should have been. All in all, my trip to Huai'an was not very pleasant because of these little troubles. Except for the hotel, other activities and meals were not very pleasant, and I didn't have much good impression of this city.
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