Huaihua Atour Hotel (Wanda Plaza South High-speed Railway Station) Reviews

Response from Property: Hello, dear Duo friends, I’m really sorry to leave you with some regrets during your trip. I will definitely give you a different experience when you come back next time and make your journey more comfortable. Next time Duo’er will work hard and strive for the best. Get your five points praise

Response from Property: 能夠得到客官的認可朵兒已經很滿意啦~~朵兒家是一羣熱愛服務的小夥伴，您的肯定朵兒定會傳達到每位小夥伴，朵兒們一致堅持“用户第一”的原則，主動為用户排憂解難，是朵兒們共同的追求。期待您下次入住發現朵兒另一方面的優點哦~~期待您下次”回家

Response from Property: 親愛的朵友，能夠獲得您的五星好評和強烈推薦朵兒實在是太開心了！懷化高鐵南站是一家趨於智能化、便捷化、舒適化打造的一家酒店，休息區的【竹居】現有圖書上千本，從親子、旅遊、商業等等各式圖書都有收納哦，看累了大堂還有為客户專享的【自助現磨咖啡】，客房內配有【智能辦公桌】、【全系智能客控】、【超清投屏】、【智能馬桶】，並且酒店離【萬達廣場】、【體育中心】、【國際會展中心】、【懷化科技館】、【懷化海洋館】直線距離都不超過2公里哦，【親子出遊】、【商務出差】、【旅遊中轉】都是很合適的選擇哦，（行政大床房/幾木大床房/幾木雙床房/城景大床房）更享有【全景落地窗】可以俯瞰懷化會展中心片區，盡享懷化城區夜景，還有【亞朵百寶箱】為客户尊享的零食小禮包，祝您無憂無煩，天天開心，記得常回家看看哦~

Response from Property: 親愛的朵友，能夠獲得您的五星好評和強烈推薦朵兒實在是太開心了！懷化高鐵南站是一家趨於智能化、便捷化、舒適化打造的一家酒店，休息區的【竹居】現有圖書上千本，從親子、旅遊、商業等等各式圖書都有收納哦，看累了大堂還有為客户專享的【自助現磨咖啡】，客房內配有【智能辦公桌】、【全系智能客控】、【超清投屏】、【智能馬桶】，並且酒店離【萬達廣場】、【體育中心】、【國際會展中心】、【懷化科技館】、【懷化海洋館】直線距離都不超過2公里哦，【親子出遊】、【商務出差】、【旅遊中轉】都是很合適的選擇哦，（行政大床房/幾木大床房/幾木雙床房/城景大床房）更享有【全景落地窗】可以俯瞰懷化會展中心片區，盡享懷化城區夜景，還有【亞朵百寶箱】為客户尊享的零食小禮包，祝您無憂無煩，天天開心，記得常回家看看哦~

Response from Property: Crossing the jungle and passing through the buildings, Duo'er will wait with you by the lake and sea, watching the four seasons of the world (づ￣3￣)づ╭~ Atour, the fourth space, achieves a lifestyle!! Atour is committed to creating you Another home during the journey, making your journey more comfortable. It seems that Duo'er is doing pretty well, but we will continue to work hard. Humility makes people make progress. If you need anything, just ask us at any time, Duo'er will be on call and we will definitely satisfy you. The perfect experience must have left your heart, so come "home" often to check it out

Response from Property: Crossing the jungle and passing through the buildings, Duo'er will wait with you by the lake and sea, watching the four seasons of the world (づ￣3￣)づ╭~ Atour, the fourth space, achieves a lifestyle!! Atour is committed to creating you Another home during the journey, making your journey more comfortable. It seems that Duo'er is doing pretty well, but we will continue to work hard. Humility makes people make progress. If you need anything, just ask us at any time, Duo'er will be on call and we will definitely satisfy you. The perfect experience must have left your heart, so come "home" often to check it out

Response from Property: Dear Duoyou, hello! Thank you for taking the time out of your busy schedule to give Duoer a five-star rating. Duoer is really happy to see your review. The design concept of our hotel is based on the theme of reading and humanistic photography. High-quality guest room products, meticulous facilities and warm services will bring you a "natural, quiet, warm and simple" healthy lifestyle. All guest rooms are equipped with Plant series high-quality bedding comparable to star hotels, central air-conditioning, and a full set of high-end furnishings. Our breakfast is a buffet that combines Chinese and Western cuisine. We have special scallion noodles and freshly packaged Xiao Chaos, and the response from customers has been very good. Thank you again for your stay and we look forward to your next visit. Finally, I wish you a happy life~

Response from Property: Hello, dear friends, we are very happy to be able to bring you the convenience you really need! Really good service actually reaches the hearts of customers! We not only have a self-service laundry room but also a book bar on the first floor! Leisure time , pick up your favorite books, brew a pot of fragrant tea, and have a few friends, drink and sing together, it’s beautiful, it’s beautiful! I look forward to seeing you again in the beautiful days! The hotel is located in the International Automobile City, south of the high-speed railway The station is only 1 km away, and you can pick up and drop off from South Station for free. The hotel has a 24-hour self-service laundry room, gym, and cute robots that are ready to serve you 24 hours a day!

Response from Property: Dear Duoyou: I am very sorry for causing you any unpleasant experience. I am very sorry that this stay did not give you a satisfactory accommodation experience. If you need any help during your stay or are dissatisfied with the room, please feel free to inform the front desk. , the front desk will notify the relevant departments to handle it for you and coordinate for you. Duoer treats every customer who comes to the store with a normal and sincere and enthusiastic heart, and hopes to serve every customer well.

Response from Property: Dear Duoyou, I am very sorry to bring you an unpleasant experience. During the early check-in period, you can contact the front desk partner at any time. There are people available 24 hours a day. I hope you will have a different experience next time you stay at Atour.

Response from Property: Dear guest: Thank you very much for staying at Atour Hotel Huaihua South High Speed ​​Railway Station. We sincerely apologize for the inconvenience caused to you. We also apologize for the long time it took to check in. . We will further enhance our training and resources to ensure that the check-in process will be more efficient and faster during your next visit. Regarding the language skills of our staff, we are very sorry for the trouble it has caused you. We will immediately rectify this problem and strengthen language training for employees. We deeply regret the tobacco smell on different floors. We will further understand and strengthen our non-smoking measures to ensure that every guest can enjoy a comfortable stay in a smoke-free environment. Thank you very much for your affirmation of our hotel facilities and cleanliness. We have always been committed to providing guests with a clean and comfortable accommodation environment and will continue to maintain high standards of cleanliness management. We are deeply sorry for the negative impression we have given you. We will take your feedback seriously and take measures to improve our service quality and customer experience. We will further strengthen staff training to ensure that every employee can treat every guest with a friendly attitude and efficient service. Thank you for your recognition and suggestions for our hotel. We sincerely hope that you will choose our hotel again and give us the opportunity to correct our mistakes. If you stay again, please contact our hotel management team directly and we will be happy to provide you with better service. I sincerely wish you a pleasant journey!

Response from Property: We are very sorry that this stay did not bring you a satisfactory accommodation experience. If you need help during your stay or are dissatisfied with the room, please inform the front desk and the front desk will notify the relevant departments to handle and coordinate for you. oh. Duoer treats every customer who comes to the store with a normal, sincere and enthusiastic heart, and hopes to serve every customer well.

Response from Property: 親愛的客人，首先，非常感謝您對我們酒店的反饋，您的寶貴意見對我們來説至關重要。對於您在入住過程中遇到的不便，我們深感抱歉，這絕對不是我們希望您在亞朵酒店體驗到的。關於您提到的提前入住備註未被及時處理，我們深感抱歉。這完全是我們工作上的疏忽，我們沒有充分考慮到週末的高峯期，導致您的入住體驗受到了影響。對此，我們向您表示最誠摯的歉意。為了解決這個問題，我們已經對前台接待流程進行了全面檢查和優化，確保每位客人的特殊需求都能得到及時響應。同時，我們也加強了員工培訓，確保每位員工都能提供更加細緻周到的服務。關於房間衞生問題，我們深感愧疚。我們確實在清潔過程中出現了疏漏，對此我們深感抱歉。為了彌補這一失誤，我們立即對房間進行了徹底的清潔和消毒，並更換了所有毛巾和床上用品。我們還對房間進行了全面檢查，確保所有設施都處於最佳狀態。至於您提到的水垢和異味問題，我們已經對花灑進行了專業清潔。至於水味，我們會立即檢查供水系統，確保水質安全，避免類似情況再次發生。至於電視和網絡問題，我們已經聯繫了技術支持團隊，他們正在對網絡設備進行升級，以確保網絡穩定。同時，我們會檢查電視信號，確保您在今後的入住中能夠享受到流暢的視聽體驗。最後，關於空調問題，我們深知這是我們的責任。我們已經對空調系統進行了檢查和調整，確保在未來的入住中，空調能夠正常工作，為您提供一個舒適的居住環境。再次感謝您的耐心和理解。我們承諾，將不斷努力提升服務質量，確保每位客人的入住體驗都能達到我們的最高標準。希望您能給我們一個機會，再次選擇亞朵酒店，我們期待着為您帶來更加滿意的體驗。祝您生活愉快！

Response from Property: 敬愛的朵友您好呀，感謝您對我們服務的認可，我們會持以不忘初心，給每位顧客提供最好的服務，每個城市總會有讓人惦念的理由，每個季節都有我們難捨的景色，每個酒店都有他們甜美而有温馨的回憶，希望我們“家”會是您回憶裏最温馨最獨特的那個！常回“家”看看哦~