Lavande Hotel (Tangkou, Nandamen, Huangshan Scenic Area)

Lavande Hotel (Tangkou, Nandamen, Huangshan Scenic Area) Reviews

Lavande Hotel (Tangkou, Nandamen, Huangshan Scenic Area)

No.31 Tangchuan Road, Huangshan District, Huangshan, Anhui, ChinaView Hotel Details
Lavande Hotel (Tangkou, Nandamen, Huangshan Scenic Area)
Lavande Hotel (Tangkou, Nandamen, Huangshan Scenic Area)Lavande Hotel (Tangkou, Nandamen, Huangshan Scenic Area)Lavande Hotel (Tangkou, Nandamen, Huangshan Scenic Area)
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Guest Reviews of Lavande Hotel (Tangkou, Nandamen, Huangshan Scenic Area)

9.3/10
Very Good
2668 review
Verified reviews
Location9.2
Amenities9.2
Service9.3
Cleanliness9.3
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All reviews(2668)
Positive reviews(2589)
Reviews with photos/video(570)
Classy environment(252)
Offers pick-up/drop-offs(207)
Convenient parking(125)
Friendly front desk staff(122)
Convenient for shopping(100)
Tasty food(89)
Close to scenic area(50)
Tasty restaurant(42)
Negative reviews(79)
Wilson Wang3211
Deluxe 2-bed Room
Stayed in Nov 2024
Family
24 review
8.5/10
Very Good
Posted on Dec 22, 2024
Very enthusiastic with their service, albeit they also try to push sales for their shop. Very helpful to send us to the scenic transfer center.
Response from Property: 沒有憑空而來的魅力,衹有持之以恆的努力。小麗要把努力當成一種習慣,而不是三分鐘熱度,感謝您的支持 ,期待下次遇見時可以看到親親的五分好評!
lang kim
Deluxe 2-bed Room
Stayed in Oct 2024
Travel with friends
4 review
9.5/10
Amazing
Posted on Dec 26, 2024
The waitress was a bit rude, but luckily the management came and sort out .. overall a very pleasant stay.
Response from Property: 感謝小主的肯定與支持,也感謝小主的一路相伴,夜晚再黑,我們也會為小主保留最後一盞燈,希望能夠照亮小主前行的路,給小主一絲温暖,期待我們下次再見!!!
Sam MT
Elegant Queen Room
Stayed in Sep 2023
Couples
45 review
8.0/10
Very Good
Posted on Oct 18, 2023
Good location for a day trip - close to the Huangshan North Gate and F&B outlets.
Response from Property: Hello, distinguished guests! Thank you for your full review. Your support and encouragement are the greatest motivation for us to move forward. Our hotel is a mid-to-high-end brand hotel under Jinjiang. It opened in March 2020 and is located at the south gate of Huangshan Scenic Area, more than 800 meters away from the transfer center. It only takes 3 minutes to drive and more than ten minutes to walk. The hotel has internal and external parking lots to meet your parking needs. LeFeng's mousse mattresses, five-star linens and lavender toiletries are our star products and have always been well received by our guests. Huangshan has beautiful scenery and fresh air. Come to Huangshan and stay at LeFeng to experience the lavender culture!
Travelaroundme
Elegant Queen Room
Stayed in Aug 2023
Travel with friends
81 review
9.5/10
Amazing
Posted on Sep 9, 2023
Near mountain , very good , have a car to ticket office
Response from Property: Hello dear guests! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Our hotel is a mid-to-high-end brand hotel under Jinjiang. It opened in March 2020. It is located at the south gate of Huangshan Scenic Area, more than 800 meters away from the transfer center. It only takes 3 minutes to drive and 10 minutes to walk. The hotel has internal and external parking lots to meet your parking needs. Lavande's mousse mattresses, five-star linens and lavender toiletries are our star products and have always been well received by our guests. Huangshan Mountain has beautiful scenery and fresh air. Come to Huangshan to live at Lavande and experience the lavender culture!
Jacques Yvan
Business 2-bed Room
Stayed in Mar 2025
Couples
12 review
8.0/10
Very Good
Posted on Apr 11, 2025
Good stay
Response from Property: 感謝您的認可!很高興您在此度過愉快的時光,期待下次為您帶來更完美的體驗!祝一切順利!
Joshua
Elegant Queen Room
Stayed in Feb 2023
Solo travellers
24 review
10.0/10
Outstanding
Posted on Apr 13, 2023
Located right near south entrance of Haungshan. Check in was easy and staff give car rides for the 5 minute journey to the gate.
Response from Property: 尊敬的賓客朋友,您好!感謝您選擇麗楓酒店,能夠得到您的肯定小楓很是開心,酒店地處黃山腳下,離南大門換乘中心就兩分鐘車程,全天后免費接送至換乘中心,我們以服務為宗旨,您的滿意是我們最大的追求,小楓成長的路上感謝您的支持,期待您的下次光臨
eugeniaborisovna
Deluxe Queen Room
Stayed in Jul 2022
Solo travellers
5 review
10.0/10
Outstanding
Posted on Aug 19, 2022
The location of the hotel is very convenient, about 5 mins by car from the South gate ticket office and the bus that goes down the hill stops just 20 mins from the hotel. The room is small but it was enough for me since I traveled alone. The staff is friendly, the manager is very helpful. I didn’t find anything for dinner that I liked and they cooked the delicious mushroom chicken for me. It seems I was the only foreigner in the town and I had the problem with my local nuclear acid test, it was not shown in WeChat and the man from the staff brought me to the sampling point by his car to do the test again. It’s was not shown either after that, by the way. There’s the supermarket right downstairs and the massage room which was super nice after the hiking. But I ordered the foot massage only but the lady said she would do the back and shoulders, too. So she charged me x2 price (98+98) since the whole body massage is 150ish.
Response from Property: Hello dear guests, the happiest thing for Xiaolan every day is to see the manual likes given by him, which nourishes our hearts like a clear spring, and thank you for your generosity and encouragement, so that Xiaolan realizes that we need to continue Improve yourself, improve yourself, strive to do better service, make the brand bigger, and finally wish you and your family good health and a happy life!
Guest User
Elegant Queen Room
Stayed in Aug 2023
Solo travellers
1 review
7.5/10
Posted on Oct 3, 2023
Good but not easy to communicate in English
Response from Property: i'm so sorry,We will work hard to learn
Dr aim
Elegant Queen Room
Stayed in Apr 2024
Couples
3 review
10.0/10
Outstanding
Posted on May 15, 2024
Very good service
Response from Property: Hello, distinguished guests! Thank you for your comments. Your support and encouragement are the greatest motivation for us to move forward. Our hotel is a mid-to-high-end brand hotel under Jinjiang, located at the south gate of Huangshan Scenic Area, more than 800 meters away from the transfer center, only 2 minutes by car and more than ten minutes on foot. The hotel provides free room transfer and drop-off at the transfer center. The hotel has internal and external parking lots to meet the parking needs of all customers. Lavande's mousse mattress, five-star linens and lavender toiletries are our star products and have always been well received by customers. Huangshan has beautiful scenery and fresh air. Come to Huangshan to live in Lavande and experience the lavender culture
Varvara_Deer
Queen Room With View
Stayed in Dec 2022
Couples
12 review
10.0/10
Outstanding
Posted on Feb 14, 2023
This is nice hotel near Huangshan park. The staff was very friendly, the breakfast was good. From the south entrance to Huangshan park is about 5 minutes on car. Or you can choose bus on return way. The room was good, clean, spacious and with balcony with beautiful view. Nearby lots of restaurants and shops. Thank you very much, we will definitely visit this hotel again.
Response from Property: 尊敬的賓客朋友,您好!感謝您選擇麗楓酒店,能夠得到您的肯定小楓很是開心,酒店地處黃山腳下,離南大門換乘中心就兩分鐘車程,全天后免費接送至換乘中心,我們以服務為宗旨,您的滿意是我們最大的追求,小楓成長的路上感謝您的支持,期待您的下次光臨,祝您新年快樂!
Guest User
Elegant Queen Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/10
Posted on May 19, 2024
it was so so
Response from Property: 尊敬的賓客您好!感謝您的點評,您的支持與鼓勵,是我們前進的最大動力。我們酒店為錦江旗下一家中高端品牌酒店,位於黃山風景名勝區南大門,離換乘中心800多米,開車衹需要2分鐘,步行衹需要十幾分鍾。酒店提供換乘中心免房接送.,酒店有內外停車場可以滿足所有顧客的停車需求,麗楓的慕斯床墊,五星級布草以及薰衣草洗護用品是我們的明星產品,一直以來受到廣大客人的好評,黃山風景秀麗,空氣清新,來黃山住麗楓,感受薰衣草文化
Jiujidahema
Elegant Queen Room
Stayed in Sep 2024
Solo travellers
3 review
1.0/10
Posted on Oct 24, 2024
Worst hotel stay ever. 1. The room is above the restaurant. Try sleeping with the smell of cooking fumes all night! ? 2. The health aspect is even more outrageous! There are actually spider webs on the bedside. It’s not just a tiny bit, it’s like this🕸 3. The hotel and the nearby canteen are colluding with each other. When you enter and exit the door, the shop owner will keep asking you if you want to buy something. I want to give you ****! 4. This hotel has a "tourism department". I don't know if it is a "****" like the store owner. The tour guide will trick you into taking a car to the north gate of Huangshan Mountain. I am already living in the south gate, speechless. Because I had to get up early the next day to hike up the mountain, I bit the bullet and went to bed. Lavande Hotel is permanently blocked. The executives of this brand need to come out and clean things up. I stayed at Lavande in Yantai not long ago. The price is right and the facilities are new. The new store can do a good job. The standard of this old store in Huangshan can be slightly lowered, and tourists understand it, but if you let it go into hell, who can stand it? ! ?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Lavande Hotel. We are deeply sorry that you are not satisfied. The hotel's kitchen is on the first floor, which is far away from the guest rooms. There is no smell of oil smoke in all room types of the hotel. Taste, especially the elegant king-bed room you booked is located in the front row and is completely different from the restaurant. Lavande Hotel is a mid-to-high-end hotel under Jinjiang Group. The hotel staff work tirelessly every day to clean every tiny detail and strictly require all supplies. Every guest changes, all supplies are cleaned and disinfected carefully, and the principle of disinfection for each room is adopted. The hotel tuck shop is outsourced after screening, and serves every guest of the hotel well. It may be because of excessive enthusiasm and care that aroused your concern. Not suitable. The hotel tourism department you mentioned is a travel butler provided by the hotel to every customer who stays in our hotel. It provides free travel routes and strategies, and then chooses the route according to your own actual situation without any charge. The hotel is close to The Nandaemun Transfer Center of the Scenic Area is 800 meters away, a 2-minute drive and a 10-minute walk. The hotel provides free pick-up and drop-off to meet the needs of all customers. The hotel's mousse mattresses, five-star linens, and lavender toiletries have always been popular among the public. Good reviews from guests, welcome to visit again next time, and be able to write about your true stay experience
Dabuliuxiaoxiansheng
Elegant Queen Room
Stayed in Jul 2024
Family
10 review
2.0/10
Posted on Aug 19, 2024
Facilities: The electric curtains are broken, the wall lights are broken (can be turned on but cannot be turned off), the phone cannot be made, the bathroom glass bursts (dangerous), in short, the maintenance is extremely poor. Cleanliness: poor, cobwebs, stains on walls, etc. Service: Average, no toiletries or slippers in the bathroom. I always go to the front desk to ask for it (still looking suspicious). I checked the breakfast coupon several times but still forgot to give it. Ask at the temporary front desk in the morning. The restaurant on the first floor has average taste and not cheap prices. Breakfast has few varieties and poor attitude. I originally came here for the Lavande Hotel, but my experience elsewhere was pretty good. This store is simply destroying the Lavande Hotel brand. Family-run. Please don't step on the thunder.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, hello! Thank you for choosing to stay at Lavande Hotel. I am very sorry that I could not give you a pleasant stay experience. Thank you for pointing out the shortcomings. The hotel promises to improve them. We hope that you can report the problems to us in time when you check in next time so that we can better create a comfortable, friendly and warm environment for you. We will never let you down for Lavande. favor. Please give us a chance to sincerely apologize to you again and wish you a happy life!
Anonymous User
Elegant Queen Room
Stayed in Jul 2024
Other
103 review
1.0/10
Posted on Sep 9, 2024
The worst Lavande Hotel I have ever stayed in. Is this really the Lavande Hotel? It’s understandable that the wallpaper on the walls of the hotel is aging and renovated. But what’s going on with these cobwebs? Let guests sleep with spiders? The service attitude was terrible. At eight or nine o'clock in the morning, a staff member knocked on the door, not knowing why to disturb my rest. Then the fire escape door of their hotel was open, which meant that people from outside could directly enter the hotel to avoid lightning at night!
Original TextTranslated by Google
6/7
Response from Property: Dear guests, according to your stay, we have made detailed records and arranged relevant personnel to make rectifications. We will also strengthen training for service staff to ensure that they "walk lightly", "speak lightly" and "operate lightly" to bring you Come for a more comfortable stay experience, because the hotel has two fire staircases indoors and outdoors to ensure the safety of customers. There is an outdoor fire staircase next to the room you are staying in. The fire door is closed but not locked. There will be staff on duty at night to update the room. Safe and reliable. Please feel free to check in and wish you a pleasant journey!
Anonymous User
Elegant Queen Room
Stayed in Jun 2024
Family
18 review
1.0/10
Posted on Jul 28, 2024
The bathroom looked like this when I first entered the room. I really don’t know if it was cleaned properly. If the bath towels and towels were used by the previous guest, they were just rolled up and put in. I suspect that I stayed at a fake Lavande. It’s below. My glasses and many switches in the room are broken, the exhaust fan is useless, and the service attitude is also very poor. This time I am in trouble.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for not giving you a satisfactory check-in experience. We have arranged for staff to check the room you stayed in. The exhaust fan and switch in the room are normal and not damaged, and the hotel strictly implements one-for-one replacement. For disinfection work, the staff will be on duty after training. We hope that you will report any problems that occur during your check-in to us in a timely manner so that we can better understand the situation and solve it for you. We will do this in our future work. We will continue to make progress and look forward to bringing you a better stay experience in the future. I wish you a happy journey!