Ancient Hue Garden Houses

Ancient Hue Garden Houses Reviews

Ancient Hue Garden Houses

104/47 Kim Long, Phuong Kim Long, Hue, Tinh Thua Thien-Hue Province, VietnamView Hotel Details
Ancient Hue Garden Houses
Ancient Hue Garden HousesAncient Hue Garden HousesAncient Hue Garden Houses
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Ancient Hue Garden Houses Guest Reviews

4.8/5
Amazing
68 review
Verified reviews
Location4.7
Amenities4.9
Service4.9
Cleanliness4.9
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Positive reviews(47)
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Negative reviews(2)
Hughie Vu
Margurite Duras Double Room
Stayed in Nov 2024
Couples
2 review
4.7/5
Amazing
Posted on Dec 11, 2024
Definitely the best experience we've had for a while. Scenery is great, services are top notch, the food is AMAZING. They started out as a restaurant, and now expanded into a resort, so that kinda explains. There're now 2 or 3 restaurants in the resort, serving both local and western cuisines. Breakfasts are free and can be ordered unlimitedly. We usually have heavy breakfasts in the place, then went out to explore the city and the street foods outside. On the last night, we had our dinner at one of their Vietnamese restaurant. And while it's obviously more expensive than the street foods, the portion and tastiness is also at another level. The staffs are very very nice. While check-in, we handed them our passports and that's probably how they noticed that one of our birthday is during the stay. So they gave us a bunch of vouchers/discount for their services. Even hand made a birthday cake as a gift! Wish we stayed longer, and 10/10 would visit again.
Response from Property: Dear Hughie Vu, Thank you for staying at Ancient Hue Garden Houses. We are happy to know you had a great experience and enjoyed our services. Your feedback encourages us to keep improving, and we hope to welcome you back again soon!Best regards,Thịnh Phan (Mr.)/General Manager
David Paul
Gustave Eiffel Double Room
Stayed in Oct 2024
Couples
6 review
4.7/5
Amazing
Posted on Nov 6, 2024
Exquisite hotel / villa complex in enclosed grounds with reasonable access to Hue sights. Well appointed room with balcony and good quality furniture. Two separate swimming pools. Two excellent restaurants with good ambience serving Vietnamese and French food. Attentive and welcoming staff. Exceptional value accommodation
Response from Property: Dear Mr. David,Thank you for sparing your valuable time to share with us this nice feedback. We are happy to know that you had a pleasant stay and enjoyed the room, balcony, and the quality of the furniture. It's great to hear that you liked our swimming pools and the atmosphere at our restaurants, where we serve both Vietnamese and French food.We also appreciate your positive comments about our staff. It encourages us to keep providing good service and ensuring a great experience for all our guests.We do look forward to welcoming you back to Ancient Hue Garden Houses in the near future!Thank you and Best regards, Thinh PhanGeneral Manager
Guest User
Gustave Eiffel Double Room
Stayed in Oct 2024
Family
55 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The hotel environment is elegant, warm and comfortable, with two outdoor swimming pools, many lush plants in the courtyard, small bridges and flowing water with fish swimming freely, and the staggered terrain is natural and novel, like a tropical jungle that is refreshing. The unique retro atmosphere in the restaurant and the elegant and unique classical architecture are worth appreciating carefully, and you can enjoy the different feelings while dining. All service staff are of excellent quality, and guests do not need to carry their luggage by hand, and the service is very thoughtful. It is rare to see 👍. Breakfast is also ordered from the menu, and the taste is excellent and the quality is superb. There are too many details worthy of praise in this hotel 👍
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6/13
Response from Property: Dear Valued Guest, Thank you for choosing Ancient Hue Garden Houses for your recent stay. We are truly grateful for your incredible feedback and are delighted to hear that you had an amazing experience with us. Your kind words inspire us to continue providing the best possible service and maintaining the high standards we set for our guests.We truly hope to have the pleasure of welcoming you back in the near future and offering you another memorable stay at Ancient Hue Garden Houses!Warmest Regards,Thịnh Phan (Mr.)/ General Manager
Guest User
Albert Sallet Double Room
Stayed in Sep 2024
Couples
13 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Great address that we can highly recommend. We were there for three days and felt very comfortable. Many thanks to the entire service team.
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Response from Property: Dear Valued Guest!We appreciate very much for your wonderful review that you shared to us regarding your experience in our Ancient Hue Garden Houses. We are delighted to hear that you enjoyed your three days here and felt very comfortable. Thank you very much for your compliment, our service team take this as the motivation to keep striving ourselves in order to bring out the best for guests.Thank you for choosing us, and hope to see you soon again!Warmest Regards, Thinh PhanGeneral Manager
Trang
Vong Canh Double Bedroom
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Impressive space, sophisticated decoration, very nice and hospitable staff! Delicious food, very satisfied!
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Response from Property: Chị Trang thân mến, Cảm ơn chị Trang rất nhiều vì đã dành thời gian để chia sẻ trải nghiệm của mình! Ancient Huế rất vui khi biết Chị Trang có một trải nghiệm tuyệt vời và hài lòng về chất lượng dịch vụ tại khách sạn. Hy vọng sẽ được chào đón chị Trang trở lại trong thời gian tới!Trân Trọng, Dung NguyễnSales Manager
solstorm
Alix Ayme Double Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 21, 2024
If I come back to Vietnam, this is the place I would like to stay again. Very quiet, the hotel staff is super enthusiastic, it is very new and perfect, and there are some free massage services. Although I didn't use them, I still felt at home. The hotel rents a small motorcycle, which is very convenient for going around Hue.
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Response from Property: 感謝您選擇 Ancient Huế Garden Houses 並給予我們如此美好的反饋!我們很高興聽到寧靜的氛圍、貼心的服務以及酒店設施讓您感受到賓至如歸。希望下次您來訪順化時,能為您帶來更多難忘的體驗。祝您旅途愉快、安全!
喜歡旅行
Vong Canh 6/ Truong Tien 1 - Double Room
Stayed in May 2024
Couples
5 review
4.2/5
Very Good
Posted on Jun 7, 2024
Very relaxing place! I originally planned to visit the Royal Tombs when I came to Hue, but I didn’t know that the hotel was so relaxing... I gave up the trip and enjoyed the spa and dining in the hotel! If you ask me whether I would like to stay here again next time, I would definitely be willing to do so.
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6/20
Response from Property: Dear Mrs. Chang, Greetings from Ancient Hue Garden Houses!Thank you for choosing to stay at Ancient Hue Garden Houses and for sharing your feedback. We're thrilled that you enjoyed our hotel amenities, including the nice pool, great restaurant, and spa. Your kind words mean a lot to us and serve as motivation for our passionate team. 🌟We will make sure to pass along your appreciation to our dedicated team members. We work diligently to provide exceptional service to our guests, and your feedback will surely make our day!We value your satisfaction, and we'll continue to improve our offerings and services to ensure your future stays are even more memorable.We look forward to welcoming you back to Ancient Hue Garden Houses soon. Should you have any further comments or if there's anything else we can assist you with, please feel free to reach out.Once again, thank you for your support and for taking the time to share your positive feedback. It's greatly appreciated!Warm regards,
Guest User
Gustave Eiffel Double Room
Stayed in Oct 2024
Couples
5 review
2.7/5
Posted on Nov 25, 2024
The staff is friendly. I can hear people singing karaoke at restaurants around the hotel until past 10pm. It's very noisy. The inside of the hotel is clean. There's noise from the bed. Surely the bed isn't antique? Breakfast is not a buffet. I ate breakfast 3 times, but the menu is the same. There aren't many kinds. I don't recommend it to those who expect a fancy hotel breakfast. I was going to go to Vinpearl, but I went there after seeing Trip.com's rating that said Hue is the best among 5-star hotels, but I felt cheated. Personally, it's worse than Pilgrimage Resort, which I visited just before. Don't expect a swimming pool. Is it right to call this kind of hotel a 5-star hotel? I don't think there are more than 15 accommodations. I don't recommend it to Koreans.
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Response from Property: Dear Valued Guest, Thank you for sharing your feedback with us. We are happy to hear that you enjoyed the kindness of our staff and the cleanliness of the hotel. We apologize for the noise from nearby restaurants. We will work on finding ways to reduce this disturbance for our future guests.Regarding the breakfast, we understand your concerns and will consider offering more variety in the future to better meet the needs of our guests.We are sorry that your stay did not fully meet your expectations, and we appreciate your feedback. We will continue to improve to provide a better experience for everyone.We are truly sorry once again that your stay did not fully meet your expectations. We would greatly appreciate another chance to welcome you back and regain your trust in us.Thank you and Best regards, Thinh Phan General Manager
Doyeong
Albert Sallet Double Room
Stayed in Sep 2024
Couples
10 review
4.5/5
Great
Posted on Dec 13, 2024
Delicious food, attentive service, clean room. (Remember to try the hell rice dish because it's quite special)
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Response from Property: Dear Doyeong, Thank you for taking the time to share your wonderful feedback with us. It was our great pleasure to host you, and we sincerely hope to welcome you back to Ancient Hue Garden Houses in the near future.Best regards, Thịnh Phan (Mr.)/General Manager
Trieu Anh L
Stayed in Nov 2024
Family
5.0/5
Outstanding
Posted on Dec 13, 2024
Good, attentive service. The room is beautifully decorated. Feel like travelling back to ancient hue. We stayed in the French wing of the hotel and had a look at the ancient Hue wing. The owner was from Hue and had a passion for Hue ancient houses, so the decoration for each room was very detailed and well thought out. We stayed for 3 days in December which unfortunately rained all the time so we ended up staying in the hotel. However, it was very relaxing and enjoyable since they have a big garden and their restaurants are very nice. Definitely recommend this place.
Response from Property: Dear Triều Anh, It is a wonderful feeling to know you fully immersed yourself in the comfort of staying at Ancient Hue Garden Houses and French Villa. Thank you for sharing your experience with our future potential guests. We really appreciate your choosing Ancient Hue as your choice of accommodation in Hue. We look forward to welcoming you back as soonest. All the best to you. Nganha Le Hotel Manager
Travel786695
Stayed in Oct 2024
Travel with friends
2.0/5
Posted on Nov 23, 2024
I wanted to love it. I loved all of the reviews. Our travel agent told us that it was the best. But sometimes decisions are made that impact everyone. The two night stay ended up being terrible the second day as they booked a private party complete with loud music and people coming to the property to celebrate someone famous. We had two rooms next to the dining area and live music they were playing. Sound checks started at 4:30 and the restaurant was closed. After the sound was unbearable they moved us further away and we still heard it but it was more bearable. They closed the restaurant for the evening but after we said we had booked the hotel for the onsite restaurant and my friend is elderly - they said they would prepare food for us complimentary. After dinner was done, they gave me the bill and didn’t seem to understand that the manager had said the dinner was on them. The original room was number 5 and it smelled like mildew - and the bed is so tight in the room you can’t walk around the sides. The electric outlet next to bed didn’t work and the fly netting was really tight and hard to get out of. They wanted to be very very nice but it was overwhelming. There is a genuine nice but then there is forced nice. They never should have booked a private party with love music when guests were there to relax and use the space.
Response from Property: Dear Travel786695 , We would like to thank you for your time and for your feedback on TripAdvisor regarding your stay at Ancient Hue Garden Houses and French Villas. We are really sorry that your experience did not meet totally your expectations; please allow us to express our most sincere apologies and explain for this situation as follows: We sent you a letter during your stay with us to inform you about the "Large Celebration" at Kim Long Restaurant featuring "Trịnh Công Sơn Music," It is poetic music with a soft melody. Trịnh Công Sơn is one of the most well-known musicians in HUE . If this matter has caused you any inconvenience, we sincerely apologize. We upgraded your room far from the restaurant and invited you to dinner. The waitress at the restaurant merely needs your signature to confirm for accounting purposes. We sincerely hope you will sympathize with us and understand. In fact, your feedback really important for us to bring this to our attention and strive to provide “above expectation” service to our valuable guests ensuring they will have a memorable experience. Sincerely, Nganha Le Hotel Manager
namminator
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 21, 2024
Don’t hesitate—this hotel is a must-visit! The serene landscape and beautiful rooms create an unforgettable atmosphere. For a truly unique experience, I recommend staying in the traditional house, which made me feel like stepping back into ancient times. The service was exceptional from start to finish. Check-in and check-out were seamless, and the staff were attentive and professional. The hotel offers great tours, including visits to the Imperial City and the King’s Tomb, as well as private transfer options. Our driver was incredibly accommodating and went out of his way to meet our requests. When we asked for Cơm Hến, he patiently drove us to several spots to find the best one at the end of the tour. Breakfast was outstanding, with a variety of delicious options. While dinner wasn’t quite to our taste, the staff sincerely sought our feedback and even offered a discount to ensure our satisfaction. As Vietnamese who’ve been abroad for years, this stay brought back cherished childhood memories. The combination of authentic charm and exceptional service made us feel right at home. We left with full hearts and unforgettable experiences. This hotel is a true gem, and we highly recommend it to anyone looking for comfort and culture.
Response from Property: Dear Nam N, It is wonderful to know that we were able to create for you an enjoyable experience. Your very positive review will help people out there know what the experience at at Ancient Hue Garden Houses and French Villas looks like. With traditional Vietnamese architecture, you could really feel the history and culture in every corner in the buildings and walking through the lush gardens. Attention to detail at every turn. It’s peaceful, almost like stepping back in time. Thank you for taking the time to share your feedback on TripAdvisor. We are indeed lucky to have a passionate team who is working hard every day to ensure all of our guests feel comfortable and relaxed during their stay with us. Once again, thank you for choosing to stay at Ancient Hue . Should travels bring you back to Hue, it will be our pleasure to have you again at our peaceful retreat. Sincerely, Nganha Le Hotel Manager
kfmaciver2022
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 15, 2024
A gorgeous and peaceful oasis. The rooms in the cottages are either appointed in traditional Vietnamese or French style and are beautiful, spacious, comfortable and luxurious. The grounds are beautiful, with 2 pools, as well as a delicious and copious breakfast and signature cocktails at the bar that had us coming back for more!
Response from Property: Dear Katriona M, Thank you for taking your time to leave such a nice review of your most recent stay with us. Our team and I are delighted to hear that you enjoyed the pampering stay. It was a pleasure to have you as our guest. We look forward to seeing you again. Sincerely, Ngan Ha Le Hotel Manager
tramngocphan
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 30, 2024
I think this is one of the warmest stay I had in Hue. Good sleep, great relax and delicious food are all I remember about this place. Not too far from city center and hidden in the neighbor, they offer decent arrangements of everything from welcoming to every single corner in the hotel. I extremely love their decoration for 2 separate areas of of architect, one is traditional Vietnamese houses, and one another is French architect with 2 different pools which are both very beautiful. Breakfasts are more than I expected as Vietnamese food are amazing and hot newly baked breads are always available for any meals. Had a chance to dine in the French restaurant and must say its amazing with great food and serving. Definitely come back once going to Hue again. Thank you for such a great experience.
Response from Property: Dear tramngocphan Many thank for choosing Ancient Hue Garden Houses and French Villas to stay whilst in Hue and thanks for sharing your nice experience about our hotel on Trip advisor. It is lovely to hear that you had the perfect experience. Your kind words of hotel properties: The room was nicely decorated and comfortable, the food quality, the staff and convenience location. I've shared your positive review on our service with my team members and they are truly appreciative of your generous feedback. One again, thank you for your stay and we look forward to welcoming you back at our Hotel in near future. Sincerely, Nganha Le/ Ms Hotel Manager
Sally A
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 26, 2024
Ancient Hue, is superb. The mix of traditional Vietnamese architecture and French colonial-style villas is charming. You can really feel the history and culture in every corner in the buildings and walking through the lush gardens. Attention to detail at every turn. It’s peaceful, almost like stepping back in time. The villas are beautiful, and the details in the decor make it feel authentic and luxurious. It’s the perfect spot if you want to escape the busy city and just soak in some nature and history. From the moment we arrived, we were greeted with such warmth and hospitality from the staff. They truly went above and beyond to ensure our comfort throughout our stay, service overall is 10 out of 10. If you like to explore, enjoy heritage sites or just looking for a chill place to unwind in Hue, it's perfect. We rate this as the best place we have stayed in over 20 years of travelling. The place is amazing and unique.
Response from Property: Dear Sally A, It is wonderful to know that we were able to create for you an enjoyable experience. Your very positive review will help people out there know what the experience at Ancient Hue Garden Houses and French Villas looks like. Thank you for taking the time to share your feedback with TripAdvisor Reader. We are indeed lucky to have a passionate team who is working hard every day to ensure all of our guests feel comfortable and relaxed during their stay with us. Once again, thank you for choosing to stay at Ancient Hue. Should travels bring you back to Hue, it will be our pleasure to have you again at our peaceful retreat. Sincerely, Nganha Le/ Ms Hotel Manager