Glady Hotel

Glady Hotel Reviews

Glady Hotel

No. 208 Jinshan Avenue, Henan'an, Huicheng District, Huizhou, Guangdong, ChinaView hotel details
Glady Hotel
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Guest Reviews of Glady Hotel

9.3/10
Very Good
848 review
Verified reviews
Location9.4
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(848)
Positive reviews(830)
Reviews with photos/video(106)
Classy environment(51)
Friendly front desk staff(47)
Convenient parking(16)
Perfect for business trips(14)
Stayed multiple times(13)
Tasty food(13)
Awesome gym(8)
Has rooms for families(7)
Negative reviews(18)
Guest User
Tianmeng Luxury Twin Room With Golden Knight Mattress And Fridge
Stayed in Sep 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on Dec 31, 2025
Xiao Liao provided excellent service, and the breakfast was delicious. Overall, it was a good experience.
Original textTranslated by Google
Response from Property: 【 立志做到最好】您才是我們最好的鑒定師。喜歡就經常回來哦,期待與您的不期而遇~
jrdnmhr
Tianmeng King Bed Room (with King Koil Mattress + Refrigerator)
Stayed in Mar 2024
Couple
13 review
10/10
Outstanding
Posted on Jul 8, 2024
Very comfortable rooms, decent shower. Quick check-in. Perfect for an overnight trip.
Response from Property: 謝客官的五分評價哦!冬天的糖霜,秋天的麥芽糖,夏天的蓮子羹,春天的綠豆酥,都甜不過客官您的好評。小迪家還有免費洗衣,健身哦,望您能多回來看看~
Andy Blackbeard
Tianmeng Deluxe King Bed Room (with King Koil Mattress + Refrigerator)
Stayed in Feb 2024
Business traveller
68 review
10/10
Outstanding
Posted on Apr 2, 2024
Nice hotel , near for Huizhou city and commercial center
Response from Property: Sincerely thank you for your evaluation of the hotel. Your affirmation is the greatest encouragement to us. "The road ahead is long and arduous, but I will continue to explore." The road ahead is still long. With your company and encouragement, we are full of confidence and look forward to seeing you again!
Guest User
Tianmeng King Bed Room (with King Koil Mattress + Refrigerator)
Stayed in Apr 2023
Couple
2 review
10/10
Outstanding
Posted on May 29, 2023
Breakfast is so poor
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Anonymous User
Tianmeng King Bed Room (with King Koil Mattress + Refrigerator)
Stayed in Sep 2025
Other
6 review
3.5/10
Posted on Oct 6, 2025
The night shift front desk service needs improvement; the experience was extremely poor. I frequently travel for business and stay in hotels, and this is the first time I've given a bad review. I didn't hear her greet me at all from the moment I entered the lobby. 1: I called the front desk to borrow a charger after arriving at my room. Later, I suddenly remembered I needed two disposable cups. To avoid the hassle of making two trips, I quickly called back to ask if they had been brought up. She impatiently replied, "I'm looking for it." (I saw this, don't deny it; she was practically saying, "Don't rush me!") 2: At 2:30 AM, the light in the corridor wouldn't turn off. After waiting half an hour, it still wouldn't automatically turn off. I called the front desk to ask what to do, and she said, "I don't know." I said, "How can I sleep in such bright light?" and she said she'd call security to come up and check. Seriously, do security guards even know how to fix electrical circuits? After struggling for over ten minutes to no avail, I asked security to call the front desk to tell them the problem was broken and if they had any eye masks, as I needed to rest. After security explained the situation and my needs, the front desk didn't say anything, just sent maintenance and hung up. It was almost 3 AM, and they still wanted maintenance to come? Did they not intend to let me rest? I told security to call her again and not send anyone. Throughout the entire ordeal, not a single basic apology or excuse was offered, and no one even offered to change my room. For a hotel costing around 300 yuan a night, they can't even provide decent front desk service. I'm really grateful.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Tianmeng King Bed Room (with King Koil Mattress + Refrigerator)
Stayed in Apr 2025
Business traveller
28 review
3.5/10
Posted on May 24, 2025
The room was average, but the cleanliness was acceptable; the floors were waxed. There was a robot to deliver meals, but the breakfast was terrible. The hotel's buffet was divided equally between hotel guests and outsiders/those having morning tea. Those having tea could freely take food from the buffet, but hotel guests couldn't use their meal tickets to offset the cost, which felt discriminatory. By 8 am, there was hardly anything left to eat. When we complained to the staff, they just gave a perfunctory reply: "We've notified the kitchen, and food will be added soon." By 9 am, the plates were still empty. The usual meat, eggs, and dairy products weren't even provided as needed; it was just a perfunctory effort.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Tianmeng Luxury Audio-Visual Room With Golden Knight Mattress, Fridge And Projector
Stayed in Oct 2025
Business traveller
31 review
8.7/10
Very good
Posted on Nov 20, 2025
The security guards at the car wash were very attentive, which was very appealing to those driving themselves.
Original textTranslated by Google
Response from Property: Dedicated service, exceeding expectations! Humanistic values ​​underpin our reputation; compassion and loyalty take us far and wide! Grady is committed to creating high-quality, people-oriented hotels. We believe in treating our guests like neighbors; your satisfaction is our greatest driving force. Satisfaction is just the beginning; surprises and delights are our ultimate goal! Grady will continue to work hard to bring you more surprises. Please visit Grady's "little sign" often! (winking emoji)
Guest User
Tianmeng King Bed Room (with King Koil Mattress + Refrigerator)
Stayed in Oct 2025
Travelling with friends
97 review
10/10
Outstanding
Posted on Nov 21, 2025
The hotel front desk service was superb! They were efficient and friendly, and proactively resolved my need for an extra pillow. They were professional and considerate. I'll definitely choose this hotel again next time!
Original textTranslated by Google
Response from Property: 【Service First, Striving for Excellence】 Seeing your recognition fills us with immense joy. True friendship is rare indeed. We dedicate our best and most practical resources to enhancing your user experience, ensuring a warm and stress-free experience, focusing on substance rather than extravagance. Your feedback is our affirmation and encouragement, and we will continue to strive for excellence!
Guest User
Tianmeng Luxury Audio-Visual Room With Golden Knight Mattress, Fridge And Projector
Stayed in Oct 2025
Business traveller
6 review
10/10
Outstanding
Posted on Nov 24, 2025
Good location, good service, good hygiene, and new facilities.
Original textTranslated by Google
Response from Property: Your words of praise are so moving that I could read them a thousand times and never tire of them. The emotion I feel at this moment is incomparable to anything else! The road ahead is long, but we will certainly live up to your trust and will not slacken in the slightest. We hope to receive your full five-star review next time! May you be happy and carefree on this clear and breezy day.
Guest User
Tianmeng King Bed Room (with King Koil Mattress + Refrigerator)
Stayed in Sep 2025
Solo traveller
1 review
2.0/10
Posted on Oct 12, 2025
Poor sound insulation, poor hygiene, and water stains on the cups.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Childlike Family Room (King Koil Mattress + Fridge + Children Theme)
Stayed in Apr 2025
Family
6 review
1.0/10
Posted on May 2, 2025
Upon entering, I discovered the door lock was broken; the deformed hotel door lock suggested that all services during my stay would be perfunctory. From the unprofessional work of the staff to the manager's perfunctory apology, the hotel's overall quality was probably only that of a roadside motel. If you expect service commensurate with the price, think carefully; I would not recommend it.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Tianmeng Deluxe King Bed Room (with King Koil Mattress + Refrigerator)
Stayed in Jan 2025
Business traveller
17 review
5.0/10
Posted on Feb 12, 2025
The hotel room had a strong smell of secondhand smoke, which was very unsatisfactory. The breakfast was absolutely mediocre. I recommend buying the breakfast snacks; they are quite tasty and of good quality. I strongly suggest that the hotel prohibit guests from smoking in non-smoking rooms. Overall, a mediocre experience.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Tianmeng Luxury Twin Room With Golden Knight Mattress And Fridge
Stayed in Jan 2025
Family
19 review
2.0/10
Posted on Feb 11, 2025
Someone was smoking in the lobby. I reminded the staff, but they did nothing! The breakfast was terrible; it made me feel nauseous all day. The multigrain porridge had an off smell; the container probably hadn't been washed. The yogurt was likely expired. Eight hours later, I felt nauseous and bloated, so I vomited. I had chills all over my body—symptoms of vomiting! I requested a non-smoking room, but there was a cigarette burn on the sofa! Ugh, what kind of hotel is this? I'll never go there again!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your review! We are deeply sorry for your experience during your stay. Your valuable feedback is very important to us, and I take this matter very seriously. We will strive to maintain high standards and requirements in every aspect of our guest services. If you wish to stay here again, we hope you will book with us once more and give us another opportunity to apologize. We look forward to your next visit!
Guest User
Tianmeng King Bed Room (with King Koil Mattress + Refrigerator)
Stayed in Oct 2025
Solo traveller
5 review
10/10
Outstanding
Posted on Nov 21, 2025
Hygiene: Okay, let's play LoL!
Original textTranslated by Google
Response from Property: A single kind word from you is worth more than ten miles of spring scenery. Thank you for your trust and patronage of Xiaodi. Meeting you for the first time feels like meeting an old friend. Xiaodi believes in treating everyone like family, making every trip feel like coming home. Our hotel offers free underground parking, washing machines, and a gym. We look forward to your next visit!
Luolinxi
Tianmeng Luxury Twin Room With Golden Knight Mattress And Fridge
Stayed in Feb 2024
Family
192 review
10/10
Outstanding
Posted on Mar 19, 2024
This is the first time that I can get a straightforward reply from the front desk without any nonsense, "Marathon runners can delay check-out until 4 pm"! Tsk tsk tsk! The hotels I have booked usually check out at 2 pm, but for ordinary runners who come to marathons, the time is far from enough. After much persuasion, some hotels will agree to check out at 2:30 pm, or charge 20 yuan per hour after 2:30 pm; even so, most hotels do not agree to such a late check-out, and can only check out at 12 pm, and no later than 2 pm, and there are no conditions to negotiate. If you meet a good one, you can negotiate to check out at 3 pm, and then charge an additional 30 yuan per hour before 6 pm. Once I participated in the Guposhan cross-country race, I couldn't get to the hotel at 2:30 pm, and I had to pay 60 yuan to enter the room. The hotel took advantage of the situation and took advantage of the situation. It is less than 2 kilometers away from Huizhou Olympic Stadium (Bird's Nest). After running, I walked directly from there, which took about 30 minutes. After all, walking is quite slow after running 42.195 kilometers; it is only 1.5 kilometers away from the opposite Sam's Club by car. There is a restaurant on the first floor of the hotel, with reasonable prices and first-class service. It is worth dining. If you want to eat outside the hotel, it is also good, there are restaurants everywhere. The room is clean and tidy. Considering that our family stayed there, with two children, we asked for extra quilts at night, which was not only free, but the waiter also brought 2 bottles of milk to the children. It was very caring and full of praise. The room is very large, the toilet and the shower are separate rooms, the wash basin is clean and flawless; the drinking cup is white and flawless, and the Jingtian Baisuishan mineral water is also pure and flawless, all of which are satisfied! I didn't eat breakfast, but my family said they were satisfied. Parking lot? There is an underground parking lot, and there are also parking spaces around the front of the hotel. It is very convenient, don't worry. The front desk staff is very considerate and the room rate is affordable. It is appreciated and praised by everyone!
Original textTranslated by Google
6/18
Response from Property: Spring is not as good as your kind words. Thank you for your trust and love for Xiaodi. When we first met, it was like an old friend returning. Xiaodi believes that people are family, so every trip of yours will feel like home. This hotel has free underground parking, washing machines, and gym services. We look forward to your visit again!