channingchen
July 29, 2023
I had made a reservation a few days before coming here and couldn't cancel it. I didn't expect that there would be a typhoon, so I decided to come here. It was a really bad experience, especially the check-in experience. I used to make a plan before every trip. , reading other people’s suggestions, especially hotel reviews, is very useful and can be used as a reference. I didn’t expect that I was wrong this time. The hotel I originally chose this time (should not be called a hotel, just an apartment) was interested in having a swimming pool. And breakfast, children like it. You don’t have to go out to find breakfast. It seems that the reviews are good, but from the beginning of check-in, I feel that the product is not right. I feel that the previous reviews are fake. It is understandable and acceptable that the swimming pool cannot be opened during the typhoon. But there are too many things that are unacceptable: 1. There was a musty smell when entering the room. Opening the door to ventilate it for a long time didn't help. I thought it was the smell from the provided slippers, so I just put the slippers in the bathroom and closed the door, but it didn't work. 2. When I came back from dinner at night, the lights in the entire corridor of my floor were not turned on. I had to turn on my mobile phone to walk in the dark. I thought there was a power outage. Is it because there were fewer people staying that day to save electricity? 3. The TV in the room had no signal at all. It didn't work until check-out the next morning. It was calm on the day of check-in. The typhoon did not affect Shuangyue Bay at all. Is it because there were few people staying that day and the TV was not allowed to be watched? 4. We agreed to provide breakfast, but we were told the next morning that it would not open until nine o'clock. Was this because of the typhoon? I really couldn't wait to take my family out to eat and come back. At nine o'clock, I went to check it out and tasted the hotel's breakfast worth 28 yuan. It only had one fried rice noodles and one steamed bun. Not to mention the taste, I might have been full after going out. , and they didn’t even provide drinking water! 5. Originally, we were traveling just to have a good mood. On the day we checked in, the handsome guy at the front desk was very enthusiastic and polite. He patiently explained all the inconveniences caused by the typhoon. We understood and accepted it, but the receptionist the next morning The male front desk is always indifferent and makes you feel like you can't help but love me. I don't know where this kind of service comes from. 6. I didn’t enjoy the hotel’s infinity pool. I did go to the beach downstairs. However, the beach is too small. If children play in the sand, it is recommended to stay at the Hong Kong Bay. But one good thing is that parking is free and convenient in front of the hotel. Maybe there are few people staying that day, and there are parking spaces at any time when you come back from outside.
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