Tangxia Hotel (Hulunbuir Ancient City Branch) Reviews
Tangxia Hotel (Hulunbuir Ancient City Branch)
Central Road No. 27, Hailar, Hulunbuir, Inner Mongolia, ChinaView Hotel Details
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1 night
Tangxia Hotel (Hulunbuir Ancient City Branch) Guest Reviews
4.7/5
Outstanding
258 review
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We stayed one night in this Hotel and we are happy that we did not booked more than that. To mention the positive part of our stay: the guys at the reception have been nice and tried to be helpful where they could. The breakfast was good. Regarding the negative points: First of all the smell, our whole room was covered in an artificial smell by a air refresher. After we removed it from our room the real smell of the room appeared and it was a disgusting sweet smell. It was so strong that both of us could not sleep much so that we got up at 5:30am to have a walk outside to get some fresh air. The second point was the cleanness of the room: in the shower we found towels from the persons who spent the night before us there. In the room we killed around 5 to 7 toilet flies and the floor was partly dirty. The windows are covered and can’t be open completely. The „view“ was special in a negative way. The price per value in this hotel is from our point of view not given at all. To summarize our stay: we didn’t enjoyed the stay and we would not recommend this hotel to any of our friends.
6/7
Response from Property: Hi sir, you are such a gentle person, thank you for your honest assessment! We're really sorry for the bad experience, the hygiene aspect of the hotel is really our problem, and we will definitely strengthen the hygiene standards, train the service staff, and improve our business capabilities.The hotel was renovated in March, did all the measures to remove the taste, for the smell of the room everyone has a different evaluation, so what we can do is when there are guests reflected we deal with it in time.Sorry again! And thank you for your supervision and support~ Yesterday afternoon your sunny smile in the car is still in my mind, I hope you have a pleasant trip in China~ I sincerely look forward to your stay again, I will definitely bring you a better experience!!!
Best hotel in Hulunbuir!! Highly recommend for any tourists to stay here when in Hailar. Service is amazing, room is clean with nice design and amenities are complete 👍👍👍
Response from Property: Dear guest, thank you for your comments. We are very pleased and honored to welcome you to stay at Tangxia Hotel. Your praise is our greatest encouragement. We will maintain the level of hygiene and service, and also welcome foreign friends from all countries to stay in Tangxia Hotel, thank you again, I wish you a happy day. Manager Eric Yu.
ZunguideC-triphuiyuan
Tangxia · Wilderness Big Bed Room [Customized Toilet Bag+Smart Toilet+Electric Curtains]
Stayed in May 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on May 31, 2024
The newly opened hotel captures the aesthetics in every detail. I don’t know how to use the washing machine in the laundry room, but the supervisor also helped me solve it. The local travel guide is very friendly to me who has difficulty choosing.
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Guest User
Tangxia · Wilderness Big Bed Room [Customized Toilet Bag+Smart Toilet+Electric Curtains]