Anonymous User
June 17, 2025
There are too many complaints. I went there on Saturday and Sunday at the beginning of the month. It was not as good as when it just opened. First, the hotel guests' hot spring experience tickets were given a towel when they just opened, and they also gave snacks in the lounge. At that time, it was less than 400 yuan a night. This time, there were no snacks and no towels. It was really a hot spring experience ticket; second, the hotel's front desk phone was not connected at night. It was busy for half an hour. Finally, I took a mobile phone to call Ctrip and it was answered in seconds. Are you afraid that the guests at night will disturb your front desk rest? I asked why the room phone was not connected. My God, the front desk was so awesome. They said it was because they were always answering the phone; third, after checking in, we took a nap at noon, and someone knocked on the door. Before we got up to open the door, the waiter swiped the room card and entered the door directly. Then when he saw someone, he didn't apologize or feel embarrassed, but laughed hahaha. Is it funny to disturb others' rest? Is it fun to enter the guest's room at will? Can you enter at will at night? Just when the front desk phone is not answered, you can do whatever you want? There are too many complaints. It's fine if it can be opened or not. The outdoor water is so dirty. The environment was not good before but the water was good. Now the water is not good. I am afraid someone will break in at night after staying for one night. There are fewer guests than in the trial operation. How many people are discouraged by this kind of service? This is a hotel that has been open for almost a year, and it is at this level.
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