I spent 11 days at Amarina Sapphire Hurgada Resort and overall was very happy with my stay. We stayed in a Deluxe Sea View Room with Jacuzzi, which I would definitely highlight as one of the hotel’s main advantages. The bathroom is spacious, the jacuzzi is large and comfortable, and the room itself is very pleasant for a longer stay.
The staff.
This is probably the hotel’s biggest strength. The staff genuinely make an effort to ensure that guests have a comfortable stay and respond quickly to any requests. I would especially like to mention Fatma, the Guest Relations Manager, and Remon, the Hotel Manager. Thanks to their attention and willingness to resolve any issues, many minor inconveniences never became real problems.
What I appreciated most was that the staff did not simply accept requests formally — they genuinely tried to help. For example, we had an evening flight, and the Hotel Manager kindly arranged a late check-out until 6:00 PM at no additional charge. This is a significant advantage for guests with late flights.
À la carte restaurants.
The hotel has three à la carte restaurants: Italian, Mexican, and Asian. At the time of our stay, visits to all three restaurants were free of charge and included in the room rate, which I consider a great advantage. It is a nice way to add some variety to your meals instead of eating exclusively at the main restaurant.
The beach and beach bar.
I really liked the level of service on the beach. As soon as guests arrive, the staff come over to help arrange and adjust the sun loungers and provide fresh, wet towels. Snacks and drinks can also be brought directly to your lounger. The beach staff are attentive without being intrusive, which makes relaxing by the sea very comfortable.
Entertainment and evening program.
There was live music with vocal performances on the hotel grounds every evening. In addition, pool parties with live musicians were organized approximately once a week. For guests who enjoy some evening entertainment in addition to a relaxing beach holiday, this is a nice bonus.
Things to keep in mind
Room cleanliness.
On the first day, our room had not been cleaned particularly well. However, after contacting reception, the issue was resolved very quickly: the room was cleaned almost immediately, and we had no further complaints about the quality of housekeeping during our stay. So I would consider this more of a one-time issue that the staff handled promptly.
Pillows.
The pillows in the room are very large and were personally uncomfortable for me. However, this was also easily resolved: after contacting reception, we were provided with different, more comfortable pillows.
Construction work.
The hotel is still being completed, so construction and renovation work is ongoing in some areas. At times, this can be noisy. If having complete peace and quiet during the daytime is important to you, this is something to keep in mind.
Minibar.
There is no fully stocked minibar in the room. Drinks are provided only once, on the day of arrival, and are not replenished afterwards.
Alcohol.
The hotel mainly serves locally produced Egyptian alcohol, which, in my opinion, is fairly average in quality. However, this is quite common in hotels in Hurghada, so I would not consider it a serious disadvantage of this particular hotel.
Overall, I had a positive experience. Yes, the hotel has some drawbacks, primarily related to the ongoing construction and a few minor day-to-day issues. However, for me, the biggest advantage was that the staff genuinely care about the comfort of their guests and are quick to resolve any issues that arise.
I particularly enjoyed the beach service, the à la carte restaurants, the evening entertainment, and, of course, the room with the jacuzzi.
I would recommend this hotel for a holiday, especially if you value attentive staff and good service. I hope that once all construction work is completed, the overall experience will become even better.
