Anonymous User
July 29, 2023
First of all, I want to emphasize that Ctrip's service is unparalleled. Ctrip plays a very important role in this. For the problems that occurred between me and the hotel, Ctrip helped me mediate and assumed the responsibility of being a high-quality fulfillment supplier. Here I would like to express my gratitude to Ctrip and that I will use the services provided by Ctrip for a long time and faithfully in the future.
This is definitely not to flatter, this is my deepest feeling during this trip, because my trip totaled more than 60 days, and I used Ctrip, ***************, agoda, Vator, etc. There are many third-party travel suppliers in China, the United States, Europe and Asia. What impressed me the most is that Ctrip is the one with the fastest resolution and the best customer service relationship. No one picked up the airport I booked and the money has not been refunded yet. . . 😂I was drunk too. I guarantee the authenticity of this review.
So now let’s talk about the hotel. The hotel has some advantages. In order to express it more objectively, I will separate the advantages and disadvantages here.
advantage:
1. The environment is unparalleled. There is a relatively large park, a park 100 meters wide and 1 kilometer long. The 100 meters wide is the coastline. There is a lagoon near the coast. There are corals in the lagoon, and you can float off the coast. Diving, although the environment is not comparable to Tahiti, Madai, Seychelles, and Barbados, overall the environment is very good in terms of vegetation and coast in the park. I think it ranks in the top 30% of global tourist destinations.
2. The price-performance ratio is generally relatively high. In an all-inclusive resort, the food quality in the main restaurant is good, and you can make a free reservation at the a la carte restaurant. Almost all bars include drinks, which is worthy of recognition.
3 has no more advantages. . . Hahaha
Let’s talk about the shortcomings:
1. The facilities are old. The hotel should not have been completely renovated since its opening. There should be areas that are gradually being renovated. Because of the team reception, the hotel's class attendance rate is very good, so I think it will not completely update all facilities. , so oldness is his shortcoming.
2 The service can be said to be substandard, or barely 60 points. I arrived at the hotel at 3:30 in the afternoon, and the check-in time took more than half an hour. The hotel does not have a room that has been cleaned, but according to my observation, the hotel should have at least 600 rooms, and none of them can be provided to me for immediate check-in at 3:30 in the afternoon. . . This is hard to understand🤣The most online of all service staff is the security guard at the door. Just like the security guard in the past, he absolutely rejects all people and cars he dislikes and checks everything. . . .
3. Discrimination against Asians. If you guessed correctly, the owner should be German. The flags of Italy, France, Spain, and Germany are hung in the hotel, and their languages are heard in the park. The guests are mainly from France and Germany. When I first started, I didn’t think there would be obvious discrimination, because after all, when traveling in North African countries, they are more enthusiastic towards white people, which is relatively common. But, but, but. We all lined up to get fried eggs, but when it came to me, he didn't want to fry eggs for me. It’s not like I have to tip even if I have an omelette for breakfast. The overall service team is pretty normal. For such a big resort, a few rat excrement is acceptable. Anyway, the service is definitely not pleasant and will offset the pleasure brought by the environment.
4. The location is far from the city, so UBER taxis will cost extra. The money was not much, but 90% of Egypt did not follow the rules, there were no rules, and there were all kinds of pitfalls. In terms of travel experience, it is currently the worst in my travel experience of 50 to 60 countries. No exaggeration. . . Believe it or not, you won’t want to come back more than Sihanouk. . .
Finally, to sum up, if you can accept that the facilities are old, you don’t care about the service attitude and you don’t communicate much with the service staff, and you want to experience a low-price all-inclusive resort and enjoy the Red Sea environment, you can choose it.
To add, there is a five-star diving shop in Padi. The diving guide is quite dedicated, but it is said that he dives 7 to 8 times a day (shocking!) but the underwater environment is average, with no large areas of live coral, no sharks, no turtles, no manta rays. It’s okay to take the kids snorkeling on the reef to see the small fish.
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