Best Hotels near Santuari Púnic Es Culleram, Ibiza

1 fantastic week in a hotel with all the ideal conditions for a well spent holiday. Good location, nice pool and the food was excellent. Less pleasant was just the deafening noise early in the morning from the pool animation. Terribly NEGATIVE was the inconvenient, abusive, overbearing and rude attitude of the SUB-DIRECTOR of the hotel for making us pay €20 for “late check-out” (11:35 am) when our reservation on Trip.com says “ check-out until 12:00”. After a long discussion complaining about the attitude and not the amount, we were forced to call the police and the INCOMPETENT SUB-DIRECTOR was forced to return the money.

The room was clean, well laid out and the beds were made every day. One day our air conditioning broke and before we mentioned it to the reception staff it had been fixed. The entertainment was excellent, although slightly too late at 9:30pm. The animation team were fantastic with the children and our boys loved the kids club! They always interacted with the children during the mini disco and we were impressed with the languages the staff spoke. The restaurant staff were always so helpful and friendly with us. The food was delicious and there was plenty of variety. We were half board plus, but I think that was enough. You wouldn’t get the quality of drinks/food we had when all inclusive at most hotels. Joshua taught the fitness classes, which we found to be an excellent standard. He is clearly very knowledgeable and enthusiastic about this. Overall a very relaxed and safe resort, with slices of the livelier ibiza with touches such as the saxophonist, who was the highlight of the entertainment for us. We enjoyed the fact that there were lots of locals using the resort as well so it didn’t feel like Brits abroad like previous places we have visited.

Just stayed for 4 days at this incredible hotel. This is our first time in Ibiza and the experience of this hotel will ensure we return . The hotel is less than a year old and is technically very advanced. You are encouraged to use your phone to manage most things through the hotel app. From closing the curtains, turning the lights on and off , ordering room service etc. the room was fabulous with breathtaking views of the infinity pool and the sea. The bed was one of the most comfortable I’ve slept on. Breakfast was both buffet and table service. Every type of requirement was catered for and very delicious. There are a variety of restaurants which cater for most tastes. The swimming pool and surrounding area are beautifully appointed and a wonderful bar and restaurant. The hotel rooms and restaurants are expensive but you get wonderful service and I would say it’s good value. The staff are absolutely fantastic. Service was exemplary from Oliver the director of rooms to everyone we encountered. One felt that they really wanted to make ones stay memorable. The hotel is on a very large plot and requires a fair bit of walking and therefore you need comfortable shoes. I can’t wait to return

First impressions of you look from afar are great, it’s when you get closer and this is a hotel trying to appeal to the higher end of the market with a cheap refurb. Negatives: * Offer snacks and drinks at reception or within the lobby area, especially for late arrivals. * Explain the facilities available and where to access them. * Add a welcome leaflet in the room with key information such as meal options for non all inclusive guests. * Offer recommendations for food and general local amenities. * 1 bottle of water complimentary, put it in the fridge or have 2 one chilled and one not. * Fix the aircon, on the lowest setting the rooms are still warm and uncomfortable. * One staff member behind the day bar was very rude when it came to learning I was a staff member of Leonardo Hotels, he did not want to add the staff discount. He also put my food order through wrong, I ordered a cheeseburger but he bought a chicken burger out. Not sure if he even applied the discount as it was €12. I noticed he was rude to a few customers during his shift - 17/10/23. * Couldn’t ask about late check out until the morning of check out. Offers should be purchasable at booking. Would also promote direct booking. * Style of the rooms are an attempt to modernise but unfortunately you can tell this was done at a low budget. The rooms are what would class as standard hotel rooms. * Staff could benefit from some customer service training to provide a more comfortable stay. Positives: * Location is great for access to the beach. Special gate for access to and from beach from day bar area. * Outdoor areas are perfect for sunlight all day. * Two bars one for day and one for night - Changed at 7pm. * Food available at the bar for non AI. * Good selection of drinks. * Checking in and out was quick. * Good size pools which match size of hotel. * Cleanliness of the hotel was to a high standard.

Awful hotel from A to Z. We arrived with my husband at the hotel at 23:00 p.m for only one night (check out at 12:00 the day after so less than 12 hours in the hotel). We discovered that although we booked a double room as a couple and made expressly the request to have a king size bed, the hotel offered only twins beds, and proposed an upgrade to a suit for 120 euros extra to be able to sleep in the same bed ! It is a shame and a scam !! The room cost us 420 euros for 12 hours for a very awful hotel : 1/ the hotel design in itself is very basic - like an airport hotel. Some of the floor tiles were broken 2/ The entrance has a very bad smell and generally the hotel does not smell good. 3/ the upgrade to the suit was a joke. There is a chair, and they call it a suit. 4/ the cleaning is very poor. We found an opened bottle of water in the room. Gross. 5/ the A/C does not work well, and despite the fact that we have turned it into the coolest possible, it was still very hot in the room m 6/ the bed is not confortable, and only one pillow per person is offered. The sheets are bad quality. We do not recommend anyone to stay in this hotel as Ibiza has a lot of other good options. This is definitely not a 4 stars hotel.

We were met by a very happy reception staff who was singing as we walked in the door - Victor if I remember correctly - and that set the scene for our whole stay. I cannot compliment the staff enough, from bellboy to reception to bar to kitchen and restaurant staff, cleaning staff, every single person we encountered was so friendly and couldn't do enough for us. It really made a difference to our stay. The location of the Palmyra is perfect, we stayed in the master suite as a treat for our 10 year wedding anniversary, and what a treat it was - what a room! The food choices every day were excellent and everything was fresh and prepared with care and a smile. The inclusive drinks list was more than sufficient for us too. We would definitely recommend this hotel and will certainly be returning in the future.

We booked with Jet2 and had a very easy private transfer to the Hotel. We were met by some very friendly staff who gave us a glass of cava and showed us to our rooms. The room and bathroom were lovely, the only fault would be no tea/coffee making facilities. We loved the vibe of the hotel and the staff could not do enough for us. the breakfast was great and served until 12. The pool area was really great and we could always get a bed, the only moan being we would have liked to go on the roof top pool but you have to spend 50 euros each a day for that to be allowed- I thought this was a lot seeing as we were guests of the hotel. I also thought there would have been a nicer beach closer but you have to walk around the bay to reach it. that being said for a group of 6 ladies we had a great stay.The hotel was quiet, safe and very clean. Everyone was very friendly I would return, thank you.