Emilia Hotel

We stayed at Emila bouquet hotel in September 2024 just seen a post of a couple who also stayed here last year about a large amount of money taken from locked safe in there room , we also had this happen to us £580 to be precise taken from our locked safe manager was a disgrace we new who had took it they weren't interested but we have very good Turkish friends who got the police my husband and I were hoping they didn't get a licence for this season 2025 we will make our business to check this year. When we go got our money back from insurance but totally would not advise anyone to stay at this hotel it's an absolute disgrace.We also informed on the beach about our stay there and how horrible it was however they took no notice although they did say sorry.

On arrival, was taken to room 218, no bedding or lights, next room on 4th floor no balcony, I refused to stay. They promised a move the following day. Taken to room 207. Not bad, but definitely not cleaned. I took it upon myself to clean it. ( my choice). The Manager was rude when I discussed this, & was ignored for the rest of my holiday. I cleaned the fridge which had dried milk & allsorts of things stuck to it. Either the cleaners are lazy, or they don't get paid enough. The staff were smoking & serving my breakfast. I only are there once. Pool area was diabolical dirty & unsafe. The only good thing I can say about it was the lovely Murad, he made my stay more bearable. A night manager who worked 7 days a week, 12 hours a day for a pittance. Would I stay again, A massive no Thank you.

Whole experience from start to finish was a nightmare. Felt unsafe most of the time, the staff were useless and so unhelpful, the rooms are dreadful especially the death trap of a bathroom as the shower floods the whole room. The bedding was only changed once in my 10 night stay because I managed to catch the 'cleaners' on one of their visits to get them to do it. Hardly any plugs, wires hanging out from the walls too. The place is absolutely not worth the money at all

Just got back from a two week stay, our second visit this year. Another lovely time was had by us all. From the maids, reception and bar staff to cooks, we couldn’t fault any of them. All so pleasant and helpful. Pool very refreshing, not many parasols though, so if your a pool person and like shade, then you’d have a problem staying here. All new loungers since June. Never got hassled to stay and drink/eat at the hotel and wasn’t a problem to eat/drink around the pool area if we brought stuff from outside. Rooms are lovely, but still some water retaining in the bathroom whilst showering, so you have to be careful. Breakfast was the same as June. Two drinks (tea, coffee, soft drinks, hot chocolate) cheese, beans, egg on toast or Turkish breakfast. Suited us as we’re not big breakfast eaters and I liked the fact it was served until 11am. Music is very loud but turned down at midnight, however, there’s two surrounding bars blasting music until quite late. It never affected us, but it did bother my son up in the top floor as his room was right opposite shake bar. Rooms were cleaned every day and we had fresh towels/toilet paper/toiletries stocked up without ever needing to ask. Would definitely stay again, providing the price is right.

We booked our holiday to Turkey through loveholidays website. When we booked the hotel , the information on your website did not show that the hotel had different room options and when we arrived at the hotel, we were given a box for a room. When we complained the staff member was very apologetic but advised that we had only booked a standard room. We explained that we do not have any options when we booked the hotel, they moved us to a slightly bigger room. This other room had a wire on the floor and the bathroom was very badly designed as when you had a shower the water stayed on the floor which became dangerous. We were not given any options for breakfast when we booked the room, but we were told there were only 3 options and they were warm bread with either eggs, scrambled eggs or beans. Tea or coffee was chargeable. There was no iron available to use. This I would consider to be a basic need. While the staff came to clean the rooms daily and change the towels, this was not the case some of the towels had stains on them and the floor was NOT swept or cleaned , only bathroom was wiped down and the beds made. The fire alarm was hanging off the wall outside our room door . Access to the hotel was through a pub. The only good things were the Bar staff and Carlos in hotel part nice to deal with they were very helpful and tried to accommodate our needs. Your website needs to show and have the correct information available, and this was not the case with regards this hotel.