Wellesley Hotel

Booked a stay here for a weekend in London. Initially, I was shocked by the location - down a very poorly lit, narrow street. Arrived for check-in and was greeted by a very friendly man, he was very chatty. When we entered the room, it looked okay at first glance but upon further inspection, we found dirt on the walls, a hair under the duvet and stains on the carpet. The bathroom was poorly managed and cleaned, the toilet seat was wobbly, the drain plug was faulty, the toilet had cracks, stains and only partially flushed, the tiles didn’t look properly cleaned and I didn’t feel comfortable standing on the cracked shower tray. But the icing on the cake was the pungent faecal aroma radiating throughout the entire room as soon as the door shut. I attempted to mask the smell with perfume 3x but it wouldn’t leave. I couldn’t quite locate where it was coming from as the toilet was clean enough but closing the bathroom door only helped slightly. The only enjoyable part of the stay was the bed which was quite comfortable. At 10.30am, we were jolted awake by violent knocking on the door, rattling of the handle and attempted entry as we weren’t informed check out was 10.30 but we’re instead asked when we wanted to leave upon arrival so this was quite startling. Honestly, I cannot recommend this hotel for anyone and would appreciate correspondence about a partial refund regarding my stay as I was greatly disappointed and the experience didn’t correlate with the cost.