2-Star Hotels in Ilford

The hotel was good and clean. Hotel was also in a very good location and had parking

Pros The hotel is very much like a Premier Inn, the beds were comfortable and the bedding was exactly like Premier Inn. The decor of the room was also the same colour. Cons There was no soap or shower gel in the room and the shower head could do with replacing and the towels are not sympathetic to larger people! You definitely need bigger towels. Also despite turning the knob on the radiator, it wouldn't turn down in our room and it was scorching to touch. We had to sleep with both windows wide open which of course made it very noisy as on a main road.

Booked last minute, forgot to ask for ground floor room as I have mobility issues and they said all lower floor were taken. Our room was first floor which was three flights of stairs. The room smelt like smokers had been in there, it looked like it had been painted recently, but not professionally finished. Bathroom was tiny and had an awful back smell to it from the vent system. There was no plug hole to the sink and no soaps/toiletries. There was nowhere to hang clothes or towel in bathroom and no bath mat. The bathroom hadn’t been cleaned properly, was scum and water/soap marks round the outside edges of the shower. The small glass shelf was dusty and there were no glass provided in the bathroom. The painting and finishing off wasn’t done. There was a big hole on the floor behind the sink. I accidentally spilt water and it all went down the hole before I got chance to clean it. I’m the room itself the beds did look freshly made but no vacuuming had been done. It looked like the room had been made up quickly!! The beds were clean on inspection which was something and the mattress was comforting. There was a big round table between the beds (which I’m guessing would usually be under the window). There was a small desk with kettle on and packets of tea, coffee and milk. Tv above on the wall. Hairdryer in drawer which you had to crawl under the desk to plug in to socket as it was fixed in. There was no chairs or stool in the room to sit on to do makeup or put clothes/bags on. No hooks to hang coats. An old empty wardrobe was in the room but had no hangers inside. The curtains were old and needed a good wash as did the net curtains throughout the building. As for the carpets, well they were a mess. Stained and dirty in the room, would hate to think what had been spilled into the carpets. The carpets on the stairs and landings had paint marks on nearly all of them. I would not walk with bare feet. The dining room was nicely presented and a decent enough breakfast was available. However no Halal, which considering the area and the owners I found strange. However there were cereals and juice, coffee and English breakfast. A lovely lady was on hand in the kitchen to make tea and toast. The reception staff were very friendly at all times. Parking was a big plus for us. This hotel has a lot to work on. Even the small additions could make a whole lot of difference!!!! Please try harder then you would be a nicer place to stay!!!

Great Hotel

Set in a prime location of London, Citybest Hotel puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park. Designed for comfort, selected guestrooms offer television LCD/plasma screen, heating, desk, telephone, television to ensure a restful night. The hotel offers various recreational opportunities. No matter what your reasons are for visiting London, Citybest Hotel will make you feel instantly at home.

Very British Countryside

With a stay at Valentines Inn in Ilford (Valentines), you'll be within a 15-minute drive of ExCeL Exhibition Centre and Thames River. This apartment is 9.4 mi (15.1 km) from O2 Arena and 10.3 mi (16.6 km) from Tower of London.Guests will find features like a virtual front desk.Make yourself at home in one of the 4 guestrooms featuring microwaves. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, slippers, and hair dryers.

Apart from the lack of car parking spaces, not bad. Good location, close to the town Centre, room was a good size and tidy, maybe the carpets could do with a Hoover, breakfast was a hot self served breakfast and the staff was friendly. Would come again.

Made a booking with them for the 2023 easter weekend as we were attending a 4 day event in London. Booked it early to assure we could attend, and it the time I made the booking they carried out a card check, they actually ended up doing this 3 times over the period i had the booking, the first taking £76.50 just after i booked (I had chosen the book now, pay on the day, so i was surprised at this) 2 months before the event they did the same again, all cleared. 2 weeks after that they said my card was invalid, with insurficent funds (It wasn't), and had 23 hours to sort it, so I put my credit card information in (plenty of available credit), they rejected it say invalid car (it wasn't), so i checked the details and they were correct. The next day THEY cancelled the booking!! Leaving me without a hotel for the event, as everywhere was booked up. I'm sure they realised there was an event on after taking the booking, and wanted to resell it at twice the price. PLEASE LOOK FOR A DIFFERENT HOTEL, as these are untrustworthy, and WILL leave you in a bed situtation. They don't answer messages when you ask them either!! Fraudsters and charlatons!! (I didn't actually go in March, but had to choose that to get on here and warn people!)

Noora never fails to go above and beyond every time we touch base, never fails to accommodate us fully and provides excellent customer service. Towels needed no problem toilet roll no problem parking info. Absolutely anything needed ask Noora. We stay in a variety of travelodge locations Inc Barking Becton Dagenham Ilford etc and would recommend any travelodge to family and friends.