Hilton Garden Inn Indianapolis Northwest

Great location and it was a quiet hotel

Have never had to pay to park my car in the parking lot. 1- if someone is staying there they should be able to park for free. 2- just fyi if you charging for parking you are also assuming responsibility for that persons vehicle (damage or break ins)

I loved the property. The lobby was large and had plenty of seating. What we did run into was a couple with 3 big dogs that were not manageable. They smelled left and right odor in the elevator and on the hall. From now on I will want to know if the hotel accommodate dogs and if they were in the room I am given. No hospitality coffee.. you should have that. Fresh baked cookies too. I hear others complain about breakfast price not suitable for what they received.

The bed was very comfortable. The TV was a mess. We had to to "3" different people try to get it to work. We couldn't turn it on first. Second we couldn't get access to the channels. Third we didn't have any sound. The people were just as concerned and confused as we were. The bathroom door has water damage and weather very difficult to close and open. I felt the Hotel as a whole is showing age. We didn't eat at the restaurant the whole time e stayed there. I have nothing to say about that. Several years ago Breakfast was included in the price. Our room was #130. The people we had any opportunity to need assistance were excellent. We requested a walk in shower on our reservation. The attendant spent a good deal of time searching and finally found our room #130 for us to use.

Their staff was excellent. We had great service from an amazing waitress she always made sure that we had everything we needed. It was a fantastic stay! We will definitely be returning!

The handicapped access through the backdoor had a huge trip hazard going both directions at the bottem of the walk/ramp to avoid stepping up the curbing.

You had to pay for breakfast separately so I went and picked up delicious donuts from Jacks Donuts across the street. There is a Starbucks near too, but I can’t have that due to allergies! The property is fine and right off the interstate. It was quiet. I just as there only a few hours after delayed flights and rental recalls vehicle shortages!

The restaurant was excellent! The waitress/bartender was super friendly and wonderful!!! The room was very very clean and spacious. Breakfast was so good, even my grand daughters ate all of their food. In the future, I would love to go back. The Children’s Museum is definitely one of a kind.

Great location about 20 minutes from downtown. Not many places to eat around the hotel