La Quinta Inn & Suites by Wyndham Indianapolis Downtown

The room was very clean considering the heavy snowfall the whole day. Although the hotel seemed understaffed, he was able to provide quick service including parking and room registration. The only disappointment was that the breakfast buffet on the next day did not meet the expectations set by other locations of the hotel chain.

Very good breakfast, spacious rooms and well located for the city and not far from the airport at all (20 mins) Always available coffee and ice machine. Good AC and good in room amenities.

The internet did not work during my stay. The desk attendant tried to help, but was unable to resolve the issue. The TV would not tune to a single channel, making it unusable as well. There was a dirty rag left on the dresser when I arrived, and I noticed moldy carpet in the basement parking ramp. The morning desk clerk also had difficulty listening to concerns and came across as having an attitude. Because the hotel's internet was unavailable, I had to purchase additional cellular data in order to get online. The manager was extremely difficult to reach, and when she finally responded, she apologized but offered no compensation or accommodation for the inconvenience. She told me that the internet is only an only accessible to Rewards Members. That is insane! Overall, the combination of maintenance issues, cleanliness concerns, poor communication, and lack of customer service made for a disappointing stay.

Room was clean. Parking was tight spots and few. Breakfast was terrible. Hard pancakes, no milk for cereal, etc.

Hotel was clean. The parking garage smelled very strongly of urine. The elevator was very old and outdated. Very close to Gainbridge Fieldhouse.