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Temple Tree Resort & Spa
3.9/542 Reviews
Theft at the hotel Incident details It was 9:30pm when we planned to have dinner at hotel, to be sited outside of the dining area because we had an early check out next morning 3rd May. My fiancé went back to room to get cash from room at 9:45pm. We had dinner at around 10:06pm and went straight to the reception area to clear food bills. Suddenly my fiancé realized that there was no cash in his pant pocket (cash was loosely kept in it) . He thought it must have fallen at the area where we had dinner, we came back to the area to check. unfortunately couldn't find. Everyone nearby also helped us in searching but we didn't find. Later we checked the camera in the entire video we clearly saw that the waiter who cleaned the table has actually picked the money. While confronting he said it was “tissue paper” whereas there was no tissue paper in the entire area where we were sitting because the hotel provides napkins only (attaching the photo where you can see no tissues nearby) and everyone who stayed in the hotel will agree that they provide napkins and therefore no tissue is required. We got money from room, sat on the table for dinner, went to wash hands, went to reception to pay the money for clearing bills and found no cash, this is a clear indication that we lost it while having dinner and the video clip supports the claim that the waiter has stolen it. I escalated this to the hotel sales manager Mr Roshan, and I was appalled to hear his reaction, he casually stated that we will investigate and get back , next day I called him again from the airport ( as I was travelling back to India) and he again casually stated that ”I am out of station , it will take 1 week for the investigation) I waited for a week and this is the email which I received from him stating that the waiter is working since a long time and guests have appreciated him bla bla. I would highly request you to take strict action against the waiter Mr. Roshan. We lost 11000 LKR and are extremely disappointed with the way the entire thing was handled. I want the money BACK!! It is our hard earned amount

Frequently Asked Questions

  • What are the best 4 star hotels in Induruwa?

    Whether you are travelling to Induruwa for business or tourism, Jungle Fence is a preferred hotel.

  • What is the average price for 4 star hotels in Induruwa?

    For 4 star hotels in Induruwa, the average price on weekdays is IDR 2,365,048, and the average price on weekends (Friday–Saturday) is IDR 2,328,113.

  • Which 4 star hotels in Induruwa provide breakfast?

    Jungle Fence provides delicious breakfast. Start your day with high-quality breakfast!

  • Which 4 star hotels in Induruwa provide airport transfer services?

    Not familiar with Induruwa? Jungle Fence provides airport transfer services.

  • Which 4 star hotels in Induruwa provide free wifi?

    Internet connection is an essential condition for travel. Jungle Fence is a popular hotel with free Wi-Fi.

  • What deals are available for 4 star hotels in Induruwa?

    Trip.com provides various promotions and discounts for 4 star hotels. You can check the promotions page to see available promotions on Trip.com.

Property Information for Tourists

Highest PriceIDR 16,317,859
Lowest PriceIDR 374,873
Number of Reviews68
Total Properties5
Average Price (Weekdays)IDR 2,365,048
Average Price (Weekends)IDR 2,328,113