To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(50)
Positive reviews(7)
Reviews with photos/video(2)
Choon leong
Quadruple Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Travel to Innsbruck town with families last week and booked this hotel for 2 nights. Arrived early so try our luck for early check in. Receptionist was nice and pretty, she let us check in early since our room was ready. They even provide us the Innsbruck Welcome Card since we spend 2 nights here. Hotel lift was quite small, just fit 4 persons (2 adults and 2 kids, along with 2 medium size luggage). Our room is on 3rd floor. Room got two double beds and an indoor balcony with stunning view of the mountains. Balcony got a small round table which perfect for drinking and enjoying the beautiful mountains view. Very comfortable room with all the facilities available. Kids love the room very much. Staff was very friendly and helpful. Breakfast was provided, not many choices but its fresh and delicious. Hotel's staff was very kind and help us order what we wanted. When we heading to town, their staff even remind us to take umbrella because the weather is getting dark. Hotel's staff is so careful observation, she notices us stand at wrong side of bus stop, rush out and inform us about it. We really love this Basic Hotel very much. Very Basic and much love. Really recommend this hotel.
Guest User
Basic Double Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Staff is super kind. Breakfast range and quality is decent. Rooms are clean and decent in size.
Guest User
Basic Double Room
Stayed in Mar 2024
Family
3 review
4.5/5
Great
Posted on May 8, 2024
The hotel is close to the city and not far from the station going up the mountain. The location is great!
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Guest User
Quadruple Room
Stayed in Nov 2023
Couples
1 review
4.2/5
Very Good
Posted on Dec 4, 2023
the environment is clean and young, very warm, with a very spacious bathroom. for breakfast you can use a very nice and well-stocked room on the ground floor, with an adjoining kitchen where they prepare eggs on request or anything else. the only discordant thing is the bathroom in the room with the glass wall, which limits privacy a bit if you are not a close-knit couple. However, I would happily return to this establishment, highly recommended