The hotel has no air conditioning, and the room felt quite cramped as soon as we entered. Although an electric fan was provided, the space still felt confined. The window could theoretically be opened, but despite multiple attempts we were unable to open it and eventually had to go down to the lobby to ask staff for help before it finally opened. There was no telephone in the room to contact the front desk, so any requests or needs required us to go in person to the nearby hotel lobby to seek assistance.
On the positive side, the hotel breakfast was quite good. Given Switzerland’s high prices, having such a hearty breakfast available can really save you the cost of lunch, as you’re full enough after breakfast that you might skip eating at midday. The hotel staff were generally friendly and helpful. In particular, a German front-desk staff member was very kind and did his best to help us resolve the window issue, which is worth praising.
