Tuaran Hotels with Wi-Fi

"What I love 1. The ambience and environment is so nice and windy, for kids they sure will love to run freely around as the place so big and got swimming full with beach nearby. Too tired to walk....no worries as they provided buggy 2. The room also big and nice design 3.You can play bicycles, pickle ball ,24H gym also Improvement 1.Check in process kinda slow...maybe due to wifi problem and high volume customers as holiday season 2. Also our room had wifi problem, so need to use our own internet 3. Buffet spread kinda limited"

"please do more cleaning especially the toilet room .by the way the room aircond cool and it's good because the weather is super hot.."

"The hotel and grounds are stunning! Beautiful pools and nice beach. The hotel room (Garden superior) was nice- with a big balcony. Water, coffee, insect repellant etc was refilled daily which was a nice touch. Daily cleaning was wonderful. The breakfast was perfect - Western and local choices- but trying to get coffee was terrible- long queues and unreliable coffee machines. Most days I skipped it and bought coffee from the pool bar. Happy hour 4-6pm daily is great with regular entertainment- fire shows and tribal dancing. Bar prices are obviously very high - £45 for a bottle of cheap wine. The biggest problem with this hotel is very slow service (hard working staff but not enough to serve the guests) The staff work super long hours so I felt bad complaining when I was waiting 45 mins for drinks each day. Also, all the restaurants stop serving food around 9.30pm then everywhere closes around 10.30pm which means the evenings can be quite boring- especially when there’s nowhere else to go as the hotel is far from anywhere. The spa is overpriced but I enjoyed my facial and hot oil treatment. My last gripe is the hotel day trips- absolutely appalling. The hotel is affiliated with Sabah travel company- poor communication, poor service, hugely overpriced and generally very bad. I recommend booking day trips through Trip.com instead of through the hotel. Allen the hotel supervisor was amazing trying to sort out the fiasco and I’m grateful- but I wasn’t offered a refund or compensation which is disappointing. I wanted to leave a poor review on the Sabah Travel’s website but they removed my booking so it wasn’t possible. I’d stay at this hotel again as the price is fairly reasonable but it def falls below the usual Shangri-la standards."

"the only way i could see the picture was by looking in my camera and looking for a photo that i can find on the wall"