Guest User
August 28, 2025
Our experience at the lake hotel was completely unplanned but we were lucky to cross there. It happened to arrive very late at 1 am (after midnight) in Ioannina and all hotels were overbooked. Someone suggest us to go here, the reception staff were very polite and friendly to offer us the suite room. Everything in suite room was fantastic, with details that all of us with a little kid felt very good. The breakfast was very delicious, almost everything you can find and very tasty. However, allow me to suggest maybe two things that for 5 stars hotel maybe it helps to improve. First, it was the window that I didn’t see with details but in the morning when I opened, I saw that curtains “fixed” it, because it was broken. And the closet had a scratch in the middle. It happens of course but for a suite maybe have to give more attention to these little things that make difference. Second, I know there are rules about the breakfast and hours, but as we were still eating (at 10:20) the staff comes and said: take what you have to take, because we will close and remove everything from buffe. It sounds me a little bit rude, because the standard of a 5 stars hotel could be more polite, regarding the price that people pay. I wish you all the best, and looking forward to come again and have again a beautiful time.