"First, the front desk didn't speak much English. The hotel doesn't have a laundry room. The door lock is a key lock, requiring you to press it from the inside before leaving. I booked a room for May 17th. When I checked in at noon, I was given a room in the back, as pictured. The window looked like this: completely opaque. The rest of the layout and amenities were very different from the pictures. I asked to change rooms, but they said they wouldn't have new rooms until 8 PM. They told me I could change then, but I really wanted the afternoon sun. What was the point of changing at night? Then I wanted to do some laundry, but they said there wasn't a laundry room, and if I paid them to do it for me, they wouldn't give it to me until the next day. So I did it myself. I did it at 8 PM that night, and by 12 AM the next day, some of my clothes were still damp. I asked for a two-hour delay in checkout because I hadn't been assigned the right room. The front desk clerk said today that I couldn't check out for two hours because the room type I was assigned wasn't correct. The staff member who handled it yesterday wasn't responsible. I was assigned the wrong room to begin with, and I had to pay extra to air dry my clothes and check out later? I didn't pay. As I was writing this review, I was wearing my slightly damp underwear and found two stools on the first floor of the hotel to hang my clothes. It felt pretty miserable. It's been a long time since I've seen a hotel with such poor service and management."

"Very good! The food is incredible!"

"The room was nice but there was no choice for breakfast (automatically coffee and scrambled eggs, but I don't drink coffee)."

"Amazing stay, the cabin were clean and comfortable. You can also store your luggage there!"

"A very decent hotel for Iquitos. Repairs have been carried out."

"Quiet rest without noise very recommendable"

"Beautiful room, everyone was polite and helpful. The location was good, very quiet at night. Got nothing to complain of course, as it costed that amount per night."

"The front desk didn't speak English. Then around 8am, there was a wall-drilling and other construction noises outside. It continued until I finally checked out. There was no shampoo in the room, only two bars of soap. It's just for the price of 200 bucks."

"Great hotel and I would highly recommend staying here! Everything is clean, comfortable, friendly and great service. All the staff spoke English and were super helpful! After staying in the Amazon we were super happy to have somewhere with hot water, comfortable bedding, good wifi connection and a clean area - you'll get all of this at this hotel!"