Grandvrioresort Ishigakijima Ocean's Wing & Villa Garden

Grandvrioresort Ishigakijima Ocean's Wing & Villa Garden Reviews

Grandvrioresort Ishigakijima Ocean's Wing & Villa Garden

Arakawa-Funakura 2481-1, Ishigaki City, Okinawa Prefecture, 907-0024, JapanView Hotel Details
Grandvrioresort Ishigakijima Ocean's Wing & Villa Garden
Grandvrioresort Ishigakijima Ocean's Wing & Villa GardenGrandvrioresort Ishigakijima Ocean's Wing & Villa GardenGrandvrioresort Ishigakijima Ocean's Wing & Villa Garden
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Grandvrioresort Ishigakijima Ocean's Wing & Villa Garden Guest Reviews

4.5/5
Great
135 review
Verified reviews
Location4.3
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(135)
Positive reviews(34)
Reviews with photos/video(13)
Awesome stay(10)
Clean and tidy(8)
Awesome rooms(8)
Awesome amenities(7)
Large rooms(6)
Tasty food(5)
Loved the view(4)
Negative reviews(1)
Anonymous User
Garden Side Twin Room (Main Building Ocean's Wing)
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Jan 6, 2025
Everyone was very kind to me. I would like to stay here again if I have the opportunity.
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Response from Property: Dear reviewer, Thank you very much for staying at our hotel. We are humbled by your kind words. We also thank you for your positive feedback regarding our staff's service. We will continue to strive to provide even better customer service. We hope you will use our hotel again if you have the opportunity.
ウオッチ
Garden View Deluxe Room( New Building Villa Garden)
Stayed in Nov 2024
Solo travellers
28 review
5.0/5
Outstanding
Posted on Dec 14, 2024
This is a very large resort hotel built in a quiet location about 3-4km away from downtown Ishigaki Island. It is divided into the Ocean Wing and Villa Garden buildings, and although the Villa Garden is a little more expensive, you can drink as many soft drinks and Orion beers as you like for free every day from 15:00 to 18:00 on the lobby floor. There are canned beer and Sanpin tea in the refrigerator in the room, which were free. The large public bath has an indoor bath, an open-air bath, and a sauna, and towels and bath towels are provided and can be used as much as you like. I stayed in a villa, and the room was spacious, well-cleaned, and comfortable. There is no convenience store within walking distance, but drinks are sold 24 hours a day at the shop next to the front desk. For dinner, I went to the steak and buffet restaurant on the second floor of the hotel lobby, where the food was served in courses, and the cheapest Ishigaki beef and buffet course started at 7,000 yen. I ate the 10,000 yen course, but it felt a little pricey. If you go in a group, you can take a taxi to the downtown area for 1500 to 2000 yen, so it might be a good idea to go out to eat. Overall, the hotel staff's smiles and service, the facilities, and the rooms all received positive marks. The dinner buffet restaurant was not very good value for money. By the way, there is a free shuttle bus from the airport to the hotel, but reservations are required.
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6/9
Response from Property: Dear Watch, Thank you very much for staying at our hotel recently. We also appreciate your compliments on the service of our front desk staff. We are very pleased to hear that you were satisfied with your stay at Villa Garden. We are very encouraged by such warm feedback from our guests. We hope that you will use our hotel again if you have the opportunity.
Gut Li
Ocean View Room (Main Building Ocean's Wing)
Stayed in Aug 2024
Couples
3 review
4.5/5
Great
Posted on Sep 28, 2024
The location is acceptable, it's a 10-minute drive from the city center. The facilities are clean and quite new. The staff are very polite and willing to assist. Parking spaces are provided, which is convenient.
Original TextTranslated by Google
Response from Property: Gut Li 様 Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from Japan hotels. I appreciate your appreciation for our employees. Our goal is to further improve the service. I'm glad you like us. I'd be happy if you could use the hotel again.
Guest User
Ocean View Room (Main Building Ocean's Wing)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The room is large, has a hot spring, not crowded, relatively clean
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel the other day. I'm glad you like us. I would be happy if you could use our hotel again.
mamaaixiaoxiang
Garden View Twin Room(New Building Villa Garden)
Stayed in May 2024
Family
22 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The hotel has high-rise buildings with sea views and garden villas. I chose the latter because it is newly built. The price is slightly cheaper. There is a free shuttle bus from the airport to the hotel. Just make an appointment on the hotel's official website in advance. Surprise 1 when arriving at the hotel: If you stay for two consecutive nights and do not need cleaning, but only exchange towels and yukatas, you will receive a 1,000 yen hotel supermarket shopping voucher. Surprise 2: Welcome drink in the lobby ~ Free flow of Okinawa Orion beer😍 Surprise 3: The room is very spacious, about 30 square meters, equipped with a Nestle coffee machine and 4 freshly ground coffees; there are welcome drinks in the refrigerator, 4 bottles of mineral water, 2 cans of Okinawa tea, 2 cans of sparkling wine, and 2 cans of Orion beer, only on the first day, all free😱 Toiletries are available, and the girls' skin care products are DHC. The bathtub is deep and large. Of course, people who are used to hot springs can go to the big bath. The sauna is 86 degrees. The island is hot and humid, just right for dehumidification✌️ The garden is very beautiful, and the outdoor swimming pool is particularly beautiful at night👍 Surprise 4: The buffet breakfast is very delicious, and it is most suitable for people who want to try all the local Okinawan cuisine at once. The hotel has a car rental service. You only need to make an appointment by phone in advance, pick up the car in the hotel parking lot, and return it to the same place. It costs 8,500 yen a day. You don’t need to fill up the gasoline when returning. It is convenient and cheap👌 Thank you hotel, a great stay experience🙏
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6/13
Response from Property: mamaaixiaoxiang 様 Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from Japan hotels. Our goal is to further improve the service. We look forward to seeing you soon on your next visit.
Guest User
Garden Side Twin Room (Main Building Ocean's Wing)
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 12, 2024
It was a very beautiful hotel with a great view. The breakfast was also delicious and satisfying. I would like to use it again.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us this time. Thank you for choosing our hotel from the many hotels available. We will continue to strive to be a hotel that is chosen by many customers. We look forward to welcoming you again. Grandvrio Resort Ishigakijima Accommodation Reservations
Aya ou
Seaside Twin Room(Main Building Ocean's Wing)
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Very good hotel, great value for money! I would like to stay in this hotel again next time I go to Ishigaki Island!
Original TextTranslated by Google
Response from Property: Aya ou 様 這一次感謝您對評審的貢獻,感謝您的高評價。 非常感謝你。 我們感謝您的滿意,我感到非常高興。 我感謝您對我們的員工表示感謝。 我們的目標是進一步改善服務。 我們將在未來繼續推廣更好的服務。 我們真誠期待您的下次訪問。
Guest User
Presidential Cottage(New Building Villa Garden)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 3, 2024
It was a great hotel! I would like to use it again.
Original TextTranslated by Google
Response from Property: ゲスト 様 この度はご宿泊いただきまして誠にありがとうございました。 今後も多くのお客様に選ばれるホテルを目指し精進して参ります。 お客様のまたのご来館を心よりお待ち申し上げます。 グランヴィリオリゾート石垣島 宿泊予約
Anonymous User
Garden View Twin Room(New Building Villa Garden)
Stayed in Feb 2024
Couples
2 review
4.2/5
Very Good
Posted on Apr 1, 2024
It was raining that day, so my wife hesitated to take a bath, but in the end she let me go. I was also concerned that the room could be seen by people who were going to see the sea and those who were coming back. The rooms are the best, and the cost performance is top-ranked. Very satisfied
Original TextTranslated by Google
Response from Property: Dear reviewer, Thank you for staying at Grandvrio Resort Ishigakijima. We are very happy that you enjoyed your room. We hope that you will use our hotel again if you have the opportunity.
Jane
Superior Terrace Ocean View Room(New Building Villa Garden)
Stayed in Jul 2024
Couples
6 review
3.0/5
Posted on Aug 24, 2024
Only when we arrived did we find out that this hotel is divided into the garden villa building and the resort. Both sides have different check-in desks. However, when we checked in, both sides said that we booked the hotel opposite, and the resort said we booked the hotel. It's a garden villa. You should go to the other side to check in. You have to walk there by yourself. When we arrived at the front desk of the garden villa, the clerk didn't even check our names, so he said we booked the hotel over there. I was obviously here in the morning. After I deposited my luggage, I told him that this was the hotel on the other side and that I had booked this place. The clerk took my passport and checked my name for me, and then he said that this is the place. I almost went the wrong way again. And this is considered a 4 or 5-star rating. There is no one at the front desk who can communicate in English. It is really not a good experience. Moreover, the room price is 2800 per night. Apart from the large room, there is nothing worth staying in. The breakfast is not It's delicious, but it's not close to the beach, so the price isn't worth it.
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Response from Property: Jane 様 Thank you so much for being with us the other day. Based on the feedback received this time, we will reform and continue working to improve our services. We would be happy if you use the hotel again.
もんぷち
Garden View Twin Room(New Building Villa Garden)
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 14, 2024
They responded very politely. I stayed in Villa Garden, and the room was spacious. The bath was spacious and had plenty of amenities, so it's perfect for a girls' trip! It seems that there was a bedrock bath, sauna, and large public bath, but I was unable to use them this time due to my short stay at the hotel, so I would like to use them next time. It was a very good hotel, so I will stay with you again.
Original TextTranslated by Google
Response from Property: Mr. Monpuchi Thank you very much for using Villa Garden. We are glad that you liked our room. Ocean's Wing also has an indoor pool, so we hope you enjoy it during your next stay. We will continue to strive to improve our services with the aim of creating facilities that will satisfy our customers. We look forward to your next visit.
アクアマリン
Ocean View Room (Main Building Ocean's Wing)
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The hotel was nice with a pool and a hot stone sauna. I had planned to stay for two nights and three days, but due to the typhoon I decided to stay an extra night. I'm tired of eating the same breakfast.
Original TextTranslated by Google
Response from Property: アクアマリン 様 この度は当ホテルをご利用いただきまして誠にありがとうございます。 館内施設にご満足いただけてなによりでございました。 今後も多くのお客様に選ばれるホテルを目指し精進してまいります。 またこちらへお越しの際は、ぜひ当ホテルをご利用ください。
りぃぽん
Garden Side Twin Room (Main Building Ocean's Wing)
Stayed in Apr 2024
Solo travellers
3 review
4.2/5
Very Good
Posted on May 24, 2024
I was staying at this hotel on a solo trip. It's a wonderful location where you can see the ocean over the stairs leading down when you enter the building. In the lobby, we were given a welcome drink and coffee in the morning. All the facilities were clean, including the large public bath. My room was a twin, but it would be even better if they prepared a room for solo travelers. The safe seemed old, and even though I knew how to use it properly, it kept not opening. The room was large, so the layout of the closet, tea maker, and refrigerator meant that you couldn't use it without changing your slippers, which I found inconvenient. There are few places I would consider going back to, but I think this is a valuable hotel with good cost performance that makes me want to go back. There were many friendly staff members who were very helpful.
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Response from Property: この度はご利用いただきまして誠にありがとうございます。 今後も館内全スタッフ一丸となりまして、皆様にお寛ぎの場とご満足をご提供出来ますように取組んでまいります。 この度は貴重なご意見をいただきありがとうございました。 グランヴィリオリゾート石垣島 宿泊予約
TSUBOI
Seaside Twin Room(Main Building Ocean's Wing)
Stayed in Apr 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on May 21, 2024
The large bath and sauna are open from 5am to 12pm, and from 2am to midnight. This time, it wasn't raining so I was able to relax in the bath and sauna. It was a shame that the indoor pool was under construction and I couldn't use it.
Original TextTranslated by Google
Response from Property: Dear TSUBOI, Thank you for staying with us the other day. We value the spirit of hospitality and strive to provide services that meet our customers' expectations. We sincerely look forward to seeing you again. Grandvrio Resort Ishigakijima Accommodation Reservations
Guest User
Seaside Twin Room(Main Building Ocean's Wing)
Stayed in Apr 2024
Couples
1 review
3.0/5
Posted on Jun 3, 2024
The service at the tour desk was awful. I don't think I'll ever go there again. It was hard to plan a schedule for a trip to Ishigaki Island that I'm not familiar with, but the staff were very strict and didn't take that into consideration at all. The facilities and amenities were excellent, so that was a plus, but I was a little disappointed with the overbearing customer service attitude.
Original TextTranslated by Google
Response from Property: この度は当ホテルにご宿泊賜りまして誠に有難う御座いました。 又、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。 今回、お客様にとって満足を得られるご滞在とならず、お客様へのご配慮が不足していた事を痛感しております。今後は更に丁寧に行っていくよう、スタッフとして心がけてまいります。 ご不快な思いをさせてしまい大変申し訳ございませんでした。 グランヴィリオリゾート石垣島 宿泊予約