Finest Playa Mujeres by the Excellence Collection - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Isla Mujeres

Finest Playa Mujeres by the Excellence Collection - All Inclusive

No. 5 of Top Premium Hotels in Isla Mujeres
Calle Vialidad Paseo Mujeres Supermanzana 3 Manzana 1 Lote 10, Zona continental, Isla Mujeres, Quintana Roo 77400, Mexico
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With a stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez. This luxury property is 11.2 mi (18 km) from Tortuga Beach and 6.2 mi (10 km) from North Beach.Show More
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hotel overview picture
4.4/5Very Good·Cleanliness: 4.4
All 102 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballDivingSnorkelingSpaMassage RoomFitness RoomParkingFree
All Amenities
Surroundings
Airport: Cancún International Airport
(28.5km)
Landmarks: El Niño Beach
(5.6km)
Landmarks: Playa Norte
(5.9km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Finest Club Junior Suite with Ocean View Non smoking
7

Finest Club Junior Suite with Ocean View Non smoking

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Finest Club Junior Suite with Pool View Non smoking
7

Finest Club Junior Suite with Pool View Non smoking

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Two-Story Rooftop Terrace Suite with Plunge Pool Non smoking
4

Two-Story Rooftop Terrace Suite with Plunge Pool Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Junior Suite with Private Pool Non smoking
3

Junior Suite with Private Pool Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Junior Swim-Up Suite Non smoking
4

Junior Swim-Up Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool Non smoking
7

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Junior Swim-Up Suite Non smoking
7

Excellence Club Junior Swim-Up Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Junior Suite with Pool View Non smoking
7

Excellence Club Junior Suite with Pool View Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Excellence Club Junior Suite with Ocean View Non smoking
8

Excellence Club Junior Suite with Ocean View Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Finest Club Junior Swim-Up Suite Non smoking
7

Finest Club Junior Swim-Up Suite Non smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Junior Suite with Spa or Pool View
4

Junior Suite with Spa or Pool View

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool
7

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Finest Club Family Suite
7

Finest Club Family Suite

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Family Suite
4

Family Suite

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Family Pool Suite
3

Family Pool Suite

1 King bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
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Guest Reviews(102)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
Anonymous User
October 28, 2022
Good service, great restaurant
Original TextTranslation provided by Google
77Demeter
April 12, 2022
Be sure to live in a more expensive room type, so that the service in it will be better, you can eat and drink casually, the sanitation environment is very good, and the room services are also 24 hrs
Original TextTranslation provided by Google
Grace
December 28, 2023
Loved everything. The staff were friendly, polite and very accommodating. This was my first time there, can't wait to go back.
Sabeen
December 28, 2023
Great property. Friendly service, great restaurant options. Rooms were well maintained and turn down service was a nice bonus. Plenty of activities for kids. Even though it was peak gust season, the property layout does not make it feel crowded. Pools were well maintained. Beach frontage is quite nice. Loungers do get filled up quickly so plan to get to the beach early. Overall great experience. Will definitely return.
Pa
December 22, 2023
It was very good, all the food was amazing and resort is clean. The staff were very friendly and nice.
Maithreyi
December 18, 2023
We really loved the property. The level of service was top notch. The staff were very friendly , polite and did everything to make our stay comfortable. We were travelling with a toddler and he loved it. The only suggestion I have is to introduce more cuisines with vegetarian options in the buffet and to also have more detailed indications of what is vegetarian. There was a dish which said pea and potato salad but it had bacon in it. A better indication would be nice.Other than that we loved the stay
Bradly
December 13, 2023
My wife and I stayed at excellence years ago and it was incredible. We decided to take our boys 5 and 8 to this resort and were expecting good things. Travel Dec 3-8, 2023. The food and service were decent. Unfortunately, the water park for the kids was closed for renovations the whole week we were there. Kids were very dissappointed. They advised on a few occasions they were going to do something extra for our anniversary. This also never happened. Our room was across from the ice machine and room service cleanup in building 3. The resort grounds could us a little tidy up with a lot of broken tiles. Non top shelf liquor. Not usually this hard on a place but we paid about $2000.00 extra $$ vs. other resorts such as the Garza, Planet Hollywood, or Moon Palace especially with the Black Friday deals that were on and this resort fell short for the price. They have offered us a free upgrade if we agree to travel to this resort again with in 12 months.
john
December 9, 2023
The people working at this property are amazing. All of them are so friendly and polite and beyond helpful. The resort is the cleanest I’ve ever been to
Carrie
December 9, 2023
Property is very well maintained and staff were all super friendly. Room and food were okay, but was expecting a bit more. Drinks were a bit inconsistent depending on bar tenders. V hotel was very accommodating to young families/ babies.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2015
  • Number of Rooms: 450
With a stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez. This luxury property is 11.2 mi (18 km) from Tortuga Beach and 6.2 mi (10 km) from North Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 10 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include concierge services, babysitting (surcharge), and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Lizo, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 16 bars/lounges, or 2 poolside bars. A complimentary full breakfast is included.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Punta Sam? This property has 16996 square feet (1579 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.

Make yourself at home in one of the 450 guestrooms featuring minibars (stocked with some free items) and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Restaurant
Meeting Room
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Finest Playa Mujeres by the Excellence Collection - All Inclusive?

Prices at Finest Playa Mujeres by the Excellence Collection - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Finest Playa Mujeres by the Excellence Collection - All Inclusive?

The closest airport is Cancún International Airport. It is 28.49km from the hotel and approximately a 45minutes journey by taxi.

What are the check-in and check-out times at Finest Playa Mujeres by the Excellence Collection - All Inclusive?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Finest Playa Mujeres by the Excellence Collection - All Inclusive provide airport transfer services?

No, the Finest Playa Mujeres by the Excellence Collection - All Inclusive doesn't provide airport transfer services.

What amenities and services does Finest Playa Mujeres by the Excellence Collection - All Inclusive have?

Finest Playa Mujeres by the Excellence Collection - All Inclusive has the following amenities and services: Indoor Swimming Pool, Outdoor Swimming Pool, Exclusive Beach Area.

Does Finest Playa Mujeres by the Excellence Collection - All Inclusive have a swimming pool?

Yes, Finest Playa Mujeres by the Excellence Collection - All Inclusive has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Finest Playa Mujeres by the Excellence Collection - All Inclusive have fitness amenities?

Yes, Finest Playa Mujeres by the Excellence Collection - All Inclusive has fitness amenities.

Does Finest Playa Mujeres by the Excellence Collection - All Inclusive provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Finest Playa Mujeres by the Excellence Collection - All Inclusive have non-smoking rooms?

Please view the hotel listing for details.

Does Finest Playa Mujeres by the Excellence Collection - All Inclusive provide breakfast?

Yes, Finest Playa Mujeres by the Excellence Collection - All Inclusive provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport28.49KM
Average Price FromGBP487
Hotel Star Rating5