Na Balam Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Isla Mujeres

Na Balam Hotel

Health Protected
Zazil-ha 118, Isla Mujeres, Quintana Roo 77400, Mexico
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With a stay at Na Balam Hotel in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and 12 minutes by foot from Isla Mujeres Ferry Terminal. This beach hotel is 8.6 mi (13.8 km) from Playa Mujeres Golf Club and 9.1 mi (14.6 km) from Ultramar Ferry Puerto Juárez.Show More
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hotel overview picture
4/5Very Good·Cleanliness: 4.0
All 76 Reviews
Amenities
Outdoor Swimming PoolDivingSnorkelingPublic ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantMulti-Function RoomWi-Fi in Public AreasFree
All Amenities
Surroundings
Landmarks: Playa Norte
(282m)
Landmarks: Parador Fotográfico
(412m)
Landmarks: Dolphin Discovery Isla Mujeres
(3.1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Poolside Suite
7

Poolside Suite

2 Double bed and 1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Electric Fan
Towel
Room Details
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Poolside Room
22

Poolside Room

2 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Electric Fan
Towel
Room Details
Check Availability
Two-Bedroom Suite
6

Two-Bedroom Suite

2 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
Check Availability

Guest Reviews(76)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Diane
November 29, 2023
Charming real mexi-feel property, excellent proximity to beach, Super clean, friendly staff. Late check in poorly handled otherwise great
Scott
October 24, 2023
Love this place. Hate to give it a great review because it might become more popular! But the rooms are comfortable and the whole area is beautiful. Great location.
Amber
September 26, 2023
We checked out of the property after one night due to a couple of challenges: There was a lingering sewer smell that we've not experienced before and we've been regular visitors for a number of years. The door lock on our unit was not something that I could operate independently but my handy husband had the knack. (The door had been tampered with and there were a number of 'repairs' so it appeared to have been a known issue.) And the pool was cloudy and uninviting. We were celebrating a special event so we made the decision to move to a place that we were more comfortable despite the double expense. I think our experience may have been seasonal so read more reviews before you make a decision!
Curtis
August 22, 2023
The Na Balam was Awesome!!!! My Wife and I had such a relaxing time. The staff was laid back and offered information and supported our overall stay.
Erick Mauricio
August 9, 2023
The hotel is situated with in walkable distance to Playa Norte and another plus is the access to the beach club there ( food is expensive but you are in the most beautiful beach in Mexico ) The Hotel is convenient and affordable but needs to work on a few things to get 4 to 5 stars like their rocking hard beds , the TV in the rooms are super old and only offer about 9 Chanel’s ( when you travel with kids you want to have more options specially at night ). The bathroom water pressure,,furniture in the rooms is old . This hotel has a lot of potential if they work on some of this things the Staff was Great and the cleanliness was amazing . I will always come back if are any improvements.
Mary Brandon
April 8, 2023
Our room was very nice and location was good for beach access. Downside was the volume of people on the island and the incessant loud music by beach clubs late into the night.
Mette
March 12, 2023
Pro: Nice garden. The most friendly staff, liked them very much. Big rooms. Close to the most beautifuld beach on the island. Cons: Breakfast very limited, was great the first morning, but got very tired of it there on from. The pool was VERY cold, maybe because it is in the shadow. The warm pool was closed during our stay. The room has a moist smell. Very old looking room that didn’t look like the pictures.
Irina
May 22, 2023
Great location, close to the beach. Very friendly and helpful staff.
dorn
February 4, 2023
I liked the buildings with grass or thatched roofs. A lot of vegetation all around. The banyan tree was a bonus.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–12:00
Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 14
With a stay at Na Balam Hotel in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and 12 minutes by foot from Isla Mujeres Ferry Terminal. This beach hotel is 8.6 mi (13.8 km) from Playa Mujeres Golf Club and 9.1 mi (14.6 km) from Ultramar Ferry Puerto Juárez.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.

At Na Balam Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar.

Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

Stay in one of 21 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Na Balam Hotel?

Prices at Na Balam Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Na Balam Hotel?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Na Balam Hotel provide airport transfer services?

Yes, Na Balam Hotel provides airport transfer services.

What amenities and services does Na Balam Hotel have?

Na Balam Hotel has the following amenities and services: Outdoor Swimming Pool, Diving, Snorkeling.

Does Na Balam Hotel have a swimming pool?

Yes, Na Balam Hotel has a pool. Pool type: Outdoor Swimming Pool.

Does Na Balam Hotel have fitness amenities?

No, Na Balam Hotel doesn't have fitness amenities.

Does Na Balam Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Na Balam Hotel have non-smoking rooms?

Yes, Na Balam Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Na Balam Hotel provide breakfast?

Yes, Na Balam Hotel provides breakfast.

Does Na Balam Hotel have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Average Price FromGBP304
Hotel Star Rating3