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5 star

Zoetry Villa Rolandi Isla Mujeres Cancun
4.5/574 Reviews

Zoetry Villa Rolandi Isla Mujeres Cancun

Isla Mujeres|2.51km from Roots Clinic
So this review is pretty pointless, unless you are going in MAY 2023. The hotel is set to close down for a 6 month refurb at the end of the month. Yes its old and tired, but we did not experience any of the problems with linen towels etc that other reviews mentioned, there were always towels by the pool. Food excellent Boat transfer/ airport pickup seamless, with only a five minute wait, we were the only people on the boat. So if you are going in the next few weeks all should be great for you. One thing I do hope changes after the refurb is the Job of Leo. Please fins him a more serious role Leo is one of the most nicest, friendliest and energetic people I have met, his official title I think is ”wellness director”, but it seems at the moment he runs a kids club for adults. Leo comes round in the morning with his wellness drink, which we took out of politeness, but it was always unpleasant. Then you could seem him putting cucumber and cold towels on the faces of guests, who quite frankly look as if these cucumber pieces are the closest any salad has been to their mouth in many years. Next up it was volley ball in pool ( not required. Don't do it at the refurbed hotel) where 4 guests would shout and whoop constantly disturbing everyone else. not sure if they where whooping every time they managed hit a small ball over the net, or if was a celebration of the fact they managed to lift their arms above mouth height for the first time in years. Cant wait to see the refurbed hotel

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Breakfast

Hotel Berny
3.7/533 Reviews

Hotel Berny

Isla Mujeres|0.28km from Roots Clinic
Room overall was clean and comfortable- though linens could use updating and curtains need replacing (holes in them). It was clearly redecorated fairly recently and looks very nice…. Mini fridge definite bonus! A/C worked great, fan in room was wonderful too. Housekeeping, maintenance, restaurant staff and overnight manager at reception were all wonderful! Day time manager was not. Every request or concern (burned out lights twice during 5 day stay) was met with a sigh and muttering. She was extremely unpleasant and never simply greeted us when we walked by. Could definitely use more storage (no dresser), and a line or hooks for drying items…. The few there were weren’t enough. The bathroom needs some serious renovating. It’s dark, and dingy, (in ways I was glad it was dark because I didn’t really want to k ow what it looked like). The shower head needs replacing (room 104) as it is so crusted/clogged with minerals etc that not much more than a few streams of water come up which made bathing a task… I actually took my toddler to the outdoor shower one night because trying to rinse her hair with the trickle of a stream was taking too long and she hates showers in general. The pool was clean and a nice bonus. Pool furniture not overly comfortable. Wall of green plants was a nice touch I’m pretty well traveled and generally stay in fairly inexpensive places… so I’m truly not overly picky and have stayed in some very basic places in Madagascar and Laos and Cambodia…. But even all of those had at the very least a shower that worked. Update the bathroom and get a manager that is actually hospitable and the place would be more of a 4. The super friendly staff (other than manager) are why I rated it a 3 and not a 2

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Top rated hotels in Isla Mujeres

Searching for hotels near Roots Clinic? Compare room rates and reviews to find your ideal stay.
Selina Poc Na Isla Mujeres
3.8/5104 Reviews
An amazing experience . I was so skeptical from all these reviews but have nothing but great things to say about this place. It is a hostel and for a hostel it’s stunning , the location is great too. We stayed in the “ mini” room and it was great and quiet. The reviews say “ it’s so loud “ but it’s not even and I’m a light sleeper . I think the only way it’s “ so loud “ is if you stay on the teepee on the sand. I wouldn’t book them, they’re more $$, they’re behind the speaker and in sand . But the rooms or dorms are sweet, cleaners come every day, all facilities are great, security is always present and staff are lovely. I’m usually picky so I was so screwed after all these bad reviews but honestly can’t imagine why people are saying anything like that unless they expected a hotel or stayed in the teepee. The grounds are so beautiful and such a good location. ! It’s not a party hostel at all, if anything it’s too chill , there’s 2 nights they do a party but I never seen anything too large. Sleeping was fine with earplugs. Great hostel !
Ocean Drive Hotel
3.5/5101 Reviews
Everything was good You could fall asleep to the sound of the sea
Hotel Berny
3.7/533 Reviews
Room overall was clean and comfortable- though linens could use updating and curtains need replacing (holes in them). It was clearly redecorated fairly recently and looks very nice…. Mini fridge definite bonus! A/C worked great, fan in room was wonderful too. Housekeeping, maintenance, restaurant staff and overnight manager at reception were all wonderful! Day time manager was not. Every request or concern (burned out lights twice during 5 day stay) was met with a sigh and muttering. She was extremely unpleasant and never simply greeted us when we walked by. Could definitely use more storage (no dresser), and a line or hooks for drying items…. The few there were weren’t enough. The bathroom needs some serious renovating. It’s dark, and dingy, (in ways I was glad it was dark because I didn’t really want to k ow what it looked like). The shower head needs replacing (room 104) as it is so crusted/clogged with minerals etc that not much more than a few streams of water come up which made bathing a task… I actually took my toddler to the outdoor shower one night because trying to rinse her hair with the trickle of a stream was taking too long and she hates showers in general. The pool was clean and a nice bonus. Pool furniture not overly comfortable. Wall of green plants was a nice touch I’m pretty well traveled and generally stay in fairly inexpensive places… so I’m truly not overly picky and have stayed in some very basic places in Madagascar and Laos and Cambodia…. But even all of those had at the very least a shower that worked. Update the bathroom and get a manager that is actually hospitable and the place would be more of a 4. The super friendly staff (other than manager) are why I rated it a 3 and not a 2
Cabanas Maria Del Mar
3.6/5101 Reviews
Had an amazing time at this property. My high rating is based on the bang-for-buck + location. We stayed in the Castle Rooms across the street from the main building and while the rooms we more basic than I have ever seen, the price and location made it all worth while. If you are looking for beautiful decor/artwork, fresh flowers, stocked fridge and over the top service then keep looking. If you are looking for a quick getaway directly on a perfect beach that will not break the bank then consider this option. We spent very little time in the unit except for sleep and shower. The room was very clean with daily housekeeping, the AC worked wonderfully and the little fridge was ice cold. The lack of in-room Wifi was new to us but no biggie....we downloaded some movies/series etc. before we got there and also downloaded some more when we were there either by sitting by the pool or at Buho's.....or, at the end of the hallway closest to Buho's....different experience for us but actually nice to be completely unplugged from reality. We have stayed all over the Island except for Centro. Each previous time we kept a golf cart for the entire week so it was nice to save a bit here because we just didn't need it every day....everything was so close to walk to which was a really nice change. Never had an issue with loud music from the Bar etc. as reported by several others. Also never had an issue with service. The front desk staff were on the most part very pleasant and reacted to any issue that we had promptly. I have never been to IM and not experienced some kind of power outage or water issue so this is hard to blame on the property itself. The longest that we were without power was really only a couple of hours and seemed to be all of Centro if not more and the water pressure was very good and hot or cold as you wanted it. The ability to flush toilet paper when on IM is also a common request from every property that we have been to.....small island + tons of tourists = drainage issues. The pool was smallish but clean and we rarely saw more than 3-4 ppl there at a time.....many times empty. We paid approx. $1250 each which included flight from Toronto/Canada and accommodations (tax included). A few years ago I would not have thought that this was a deal but with todays pricing it was as good as it gets....especially considering that we didn't even need to put on shoes to walk to the beach.....50 steps at the most from our doorway. We did a ton of research on this place so there were absolutely no surprises. I love touring the Island so a full-time golf cart is something we always treat ourselves to but there is really no need to have it every day when this close to the action so, this time, we only rented on 3 or 4 of the days. I also tried a scooter this year for the first time.....I was always intimidated and scared to crash but, after a while, I got the hang of it and was very comfortable booting around especially early morni
Privilege Aluxes Adults Only
4.3/5103 Reviews
The best location on Isla Mujeres. It is also a relatively large hotel on the island. The front desk service is very good. The room has been upgraded. It has a large space and a suite with a front view of the sea. The hotel's exclusive beach is across the road but very close. The texture is fine and white, and the waves are not big. It is very suitable for swimming and the experience is great!
Hotel Playa la Media Luna
3.9/5101 Reviews
I killed a fly on the wall and the ants ate the fly so it was totally gone in an hour. One advantage of having ants in your room! While sitting at the pool I was crapped on 3 times by birds. Not the resorts fault but still unpleasant. The beds were comfortable and the room was large, plus drinkable bottled water and good free coffee was provided. Other than the nice quiet air-conditioning and great view I only have issues. Everything was dirty even the room floor. When you walk from the shower to the bed your bare feet are already dirty. The room was filled with mosquitoes so you get a lot of bites while you sleep. We used a full can of off bug repellant to survive our stay. Most all the umbrellas were broken so people got up before dawn to reserve their chair and umbrella by putting a towel on the chair. The resort got a few new umbrellas but the old home made holders did not hold them in so on a windy day I got hit very hard on the head. I asked at the desk if I would get any money back if I left early. The answer was ”no” because you did not cancel a week before. There was no interest in finding out if anything was wrong. Some of the staff were pleasant but most were not. The one really good employee was the young man at the pool bar. He was always very helpful setting up chairs etc. I took a picture of some pool side tables that had not been wiped off or cleaned during our stay. Look carefully and the nice table has lots of bird droppings. No one would think of wiping them off. I was amazed to find that many guests are regulars. I just can't imagine why.

Frequently Asked Questions

Isla Mujeres Travel Guide

There are many discounted hotels on Trip.com. Book hotels in Isla Mujeres via the Trip.com website or app, it's easy and hassle-free. If you travel to Mexico, visiting Isla Mujeres is a good choice. You can plan a one or two day trip to Isla Mujeres.

Isla Mujeres does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. It's easy to travel by bus in Isla Mujeres. There are buses to surrounding cities available every day.

There are 63 hotels in Isla Mujeres with excellent service. Hotels in Isla Mujeres offer great value for your money, so a high accommodation budget isn't necessary. A popular hotel in Isla Mujeres, Ixchel Beach Hotel is also one of the highest rated. Many tourists also stay at Mia Reef Isla Mujeres Cancun All Inclusive Resort.

There are quite a few famous attractions in downtown Isla Mujeres, such as Crayola House. For short trips in Isla Mujeres, Yoga, The Treehouse are all good options. The most famous attractions locally are Malecon, Roots Clinic.

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