Altunizade Suites Istanbul, Curio Collection by Hilton

Altunizade Suites Istanbul, Curio Collection by Hilton Reviews

Altunizade Suites Istanbul, Curio Collection by Hilton

Altunizade Mahallesi, Kisikli Caddesi, Oymaci Sokak No: 20, Uskudar, Istanbul, 34662, TürkiyeView Hotel Details
Altunizade Suites Istanbul, Curio Collection by Hilton
Altunizade Suites Istanbul, Curio Collection by HiltonAltunizade Suites Istanbul, Curio Collection by HiltonAltunizade Suites Istanbul, Curio Collection by Hilton
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Guest Reviews of Altunizade Suites Istanbul, Curio Collection by Hilton

9.8/10
Outstanding
17 review
Verified reviews
Location9.8
Amenities9.8
Service9.5
Cleanliness9.8
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All reviews(17)
Positive reviews(17)
Reviews with photos/video(4)
Guest User
Deluxe King Room
Stayed in Jul 2025
Couple
1 review
6.5/10
Posted on Aug 26, 2025
We chose the hotel because it was newly opened. Our first night, we dined at the hotel's on-site Yogurt Restaurant. The staff were very attentive, and everything was very clean. However, when we entered the restaurant, we were the only customers, even though it was late afternoon. After dinner, we experienced stomach upset that night and had to go to the hospital. The result: food poisoning. The fact that both my wife and I experienced the same symptoms, the fact that the place had just opened, and the chronological order of events pointed all the way to this restaurant. Having never been hospitalized, we had to get three liters of IV fluids and spend four days in two private hospitals. We paid the hospitals a sum similar to what we paid the hotel. After the second hospital diagnosed us with food poisoning, we notified the hotel. The hotel staff said they would take care of it, but they only contacted us at the last minute, the day we were supposed to check out. Yet, our phones were always on. The hotel stated that a 72-hour notification is required, as per the procedure. After numerous procedural discussions, we were charged 4,125 TL for the meal we had at the restaurant that day. However, we were going to evaluate the hotel service and the restaurant separately. The hotel staff truly did their best to provide excellent service. However, despite all these difficulties and my wife's five-day vacation being spent almost entirely sick, even charging for the meal was unbecoming of Hilton quality. Mishaps can happen. But quality isn't just about showing up when everything goes smoothly. Quality is about resolving issues when they arise.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Altunizade Suites Istanbul for your stay and sharing your experience with us. We would like to inform you that we have conveyed your comments regarding the issue you experienced in our restaurant to the relevant department managers and will take the necessary action. We hope that our services met your expectations during your stay. We hope to welcome you back to Altunizade Suites Istanbul. Sincerely, Altunizade Suites Istanbul, Curio Collection By Hilton
Dilek okan
Deluxe King Room
Stayed in Jul 2025
Couple
36 review
10/10
Outstanding
Posted on Aug 10, 2025
It was like a dream. We would like to thank the whole team, especially Ms. Sevde and Mr. Çağlar. We hope to meet again as soon as possible...❤️
Original textTranslated by Google
Response from Property: Dear Guest, First of all, thank you for choosing Altunizade Suites Istanbul for your stay and for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant and enjoyable time during your stay. We look forward to welcoming you back soon and thank you for your contribution to our development. Sincerely, Ahmet ARSLAN, General Manager
Guest User
Deluxe King Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 4, 2025
It's a new and very nice hotel. All the staff are very friendly. The reception and valet staff are especially attentive. The rooms are very clean. We were the hotel's 10th guests. They upgraded our room free of charge. I'd also like to thank them for the refreshments they sent to our room.
Original textTranslated by Google
Response from Property: Dear Guest, First of all, thank you for choosing Altunizade Suites Istanbul for your stay and for taking the time to share your views about the hotel with us. We were happy to hear that we provided a comfortable stay during your visit We wish to welcome you again as soon as possible and thank you for contributing to our development. Best Regards,Ahmet ARSLANGeneral Manager
Experience769055
Stayed in Aug 2025
Family
10/10
Outstanding
Posted on Sep 22, 2025
Absolutely fantastic, amazing hotel. We booked for 6 nights and everything is exceptional . Great staff members, huge and comfortable rooms, the breakfast is a plus.100 % recommend it if you visit Istanbul.
6/27
Response from Property: Dear Guest, We are truly grateful for your generous review of Altunizade Suites Istanbul. Thank you for sharing how much you enjoyed your stay. We are especially pleased to hear that you felt well taken care of. We look forward to welcoming you back in the near future. Kind Regards, Ahmet Arslan General Manager
StressConsultant
Stayed in Jul 2025
Business traveller
10/10
Outstanding
Posted on Aug 3, 2025
Brand new hotel with superb helpful staff everything to extremely good standard. The architecture and interiors with extremely good taste bring local culture incorporated to the interior design making you feel part of Turkish heritage. The standard of cleanness was above expectation and the suites were spacious with a complete kitchen and comfortable. I was on the side of the street on second floor so certain occasions was noise and you do hear dogs barking and traffic. The restaurant buffet breakfast was enough with a large variety of chooses continental or English. The break buffet was a delight with many different choices. Once again the staff were focused on in pleasing and making you comfortable. The only thing I could not find was the connection to transfer my YouTube to the tv seems that there were only channels to choose from but with no connection to transfer to main tv, that will be amazing so foreigners will have more option to entertain on rest hours. Definitely would be a return choose for the near future not just for holidays but business also.
Response from Property: Dear Guest, We are truly grateful for your generous review of Altunizade Suites Istanbul. Thank you for sharing how much you enjoyed your stay. We are especially pleased to hear that you felt well taken care of. We look forward to welcoming you back in the near future. Kind Regards, Ahmet Arslan General Manager
Maite L
Stayed in Sep 2025
Couple
10/10
Outstanding
Posted on Oct 18, 2025
Wonderful stay at the Curio Altunizade! I spent 7 nights at the Curio Collection by Hilton Altunizade and had a fantastic experience. The hotel is beautiful, modern, and very comfortable, but what really made the difference was the staff — always friendly, helpful, and professional. From the reception, to the restaurant, and housekeeping teams, everyone went out of their way to make my stay enjoyable. The location on the Asian side is perfect for discovering another side of Istanbul, and it’s very well connected by metro and bus to the main attractions. I highly recommend this hotel to anyone visiting Istanbul. Thank you to all of the teams for your kindness and hospitality!
Response from Property: Dear Guest, Thank you for choosing to stay with us and for sharing your fantastic feedback. We are excited to welcome you back to Altunizade Suites Istanbul in the future. Best Regards, Ahmet Arslan General Manager
mohammado790
Stayed in Sep 2025
Couple
10/10
Outstanding
Posted on Oct 17, 2025
Unique and Exceptional Stay:  Altunizade Suites, Istanbul ​  we were absolutely amazed by the hotel's sophisticated and imaginative décor. Every piece felt unique, contributing to an atmosphere of sheer elegance that brought joy and cheer to our stay—something we haven't experienced in other hotels. ​ the staff truly they were not only professional but exceptionally warm and friendly, making us In particular, Mr. Sinan provided service that was both kind and highly professional, ensuring all our needs were met with the utmost care. ​We strongly recommend a visit to this iconic and unique hotel
Response from Property: Dear Guest, Thank you for taking the time to share your recent experience at Altunizade Suites Istanbul and for providing us with perfect feedback. We look forward to welcoming you back to our hotel the next time you travel to our area. Please let us know if we can assist with bookings or arrangements. Kind Regards, Ahmet Arslan General Manager
Pinar B
Stayed in Jul 2025
Family
10/10
Outstanding
Posted on Aug 13, 2025
Everything was wonderful! The complimentary treats in the room and the handwritten welcome note from the manager were a very thoughtful gesture. Sevdenur, Erol, Tarık, Emre, Faruk, and all the staff were incredibly friendly and attentive. We felt truly special, and we can't wait to come back!
Original textTranslated by Google
Response from Property: Değerli Misafirimiz, Altunizade Suites Istanbul’daki konaklamanıza dair paylaştığınız nazik ve içten yorumlarınız için gönülden teşekkür ederiz. Keyifli bir deneyim yaşamanız ve kendinizi iyi hissetmiş olmanız bizleri çok memnun etti. Sizi en yakın zamanda yeniden ağırlamayı diliyoruz. Saygılarımla, Ahmet Arslan Genel Müdür
Seher A
Stayed in Oct 2025
Solo traveller
10/10
Outstanding
Posted on Nov 14, 2025
The staff was generally very nice, the gym was open 24/7, and the restaurant was great. Çağlar and Furkan were very helpful with my accommodations and information about the surrounding area. I've stayed in many hotels in Istanbul. This place is truly wonderful. Only the TVs don't connect to the internet, which would be great if this were changed.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Altunizade Suites Istanbul and for your kind review. We apologize for the inconvenience you experienced regarding your televisions not connecting to the internet. We will share your feedback with the relevant departments to assess the necessary improvements. We look forward to seeing you again at Altunizade Suites Istanbul. Sincerely, Altunizade Suites Istanbul, Curio Collection By Hilton
stayinfollow
Stayed in Sep 2025
Couple
8.0/10
Very Good
Posted on Oct 23, 2025
We were only able to use the room at this newly opened hotel; the spa center was under renovation. We didn't have breakfast because we had to leave early. The rooms are comfortable, clean, and convenient. The concept is a success. The hotel staff is attentive and kind. Thank you.
Original textTranslated by Google
Response from Property: Değerli Misafirimiz, Altunizade Suites Istanbul’u tercih ettiğiniz için teşekkür ederim. Konaklamanızı beklentilerinizi karşılamamış olmasından dolayı üzgün olduğumu belirtmek isterim. Size daha iyi bir deneyim sunabilmek için bizi yeniden ziyaret etme fırsatı vermenizi umuyorum. Saygılarımla, Ahmet Arslan Genel Müdür
Mahmut Sami G
Stayed in Jul 2025
Couple
10/10
Outstanding
Posted on Aug 4, 2025
We had a wonderful stay at this new hotel, filled with beautiful details. The friendly and attentive staff made our stay as comfortable as possible. The reception and valet staff, in particular, exceeded our expectations in every way. The rooms were exceptionally clean, spacious, and comfortable. We were also delighted to receive a complimentary room upgrade as our 10th guest. The special treats sent to our room were an added surprise and thoughtful touch—we felt very special. We thank the entire team for the high-quality service, warm welcome, and hospitality. We will definitely be returning and highly recommend!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you sincerely for your kind and sincere comments regarding your stay at Altunizade Suites Istanbul. We are delighted that you had a pleasant experience and felt well. We look forward to welcoming you back soon. Sincerely, Ahmet Arslan, General Manager
153nihans
Stayed in Jul 2025
Family
10/10
Outstanding
Posted on Aug 2, 2025
It was a wonderful hotel. We had the privilege of being one of its first guests. From the moment we walked in, we were impressed by the warm welcome of the staff. We would especially like to thank Mr. Erman, Hakan, Ergun, Emre Ilbey, and Ms. Kubra. We also thank the hotel manager for the kind handwritten note he left in our room. We will definitely stay again.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you sincerely for your kind and sincere comments regarding your stay at Altunizade Suites Istanbul. We are delighted that you had a pleasant experience and felt well. We look forward to welcoming you back soon. Sincerely, Ahmet Arslan, General Manager
Flyer03939554737
Stayed in Jun 2025
Solo traveller
10/10
Outstanding
Posted on Jul 30, 2025
Due to the kindness and attention of the night manager Emre, I stayed one more night due to his concern, even though the rooms were non-smoking, as I am a smoker. I normally do not stay there.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you sincerely for your kind and sincere comments regarding your stay at Altunizade Suites Istanbul. We are delighted that you had a pleasant experience and felt well. We look forward to welcoming you back soon. Sincerely, Ahmet Arslan, General Manager
İbrahim İ
Stayed in Oct 2025
Business traveller
10/10
Outstanding
Posted on Nov 13, 2025
Kasım ayı içerisinde konakladık, Misafir ilişkilerinden Furkan Bey girişimizden çıkışımıza kadar bize çok yardımcı oldu.
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Response from Property: Değerli Misafirimiz, Altunizade Suites İstanbul'da konakladığınız ve ardından değerli görüşlerinizi paylaştığınız için çok teşekkür ederiz. Sizi Altunizade Suites Istanbul’da yeniden ağırlamaktan büyük memnuniyet duyarız. Saygılarımla, Ahmet Arslan Genel Müdür