Sogut Hotel Old City

Sogut Hotel Old City Reviews

Sogut Hotel Old City

Bukalidede Sokak, Şehzadebaşı Cd. No: 11, Fatih, Istanbul, 34134, TürkiyeView Hotel Details
Sogut Hotel Old City
Sogut Hotel Old CitySogut Hotel Old CitySogut Hotel Old City
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Sogut Hotel Old City Guest Reviews

4.2/5
Very Good
61 review
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.1
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All reviews(61)
Positive reviews(28)
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Negative reviews(12)
Andry
Standard Double Room
Stayed in Feb 2025
Solo travellers
4 review
4.0/5
Very Good
Posted on Mar 5, 2025
Quite a convenient location for tourists to explore the European side of Istanbul. Reception staff are able to speak fluent English which is a big plus. The room facing the street could be noisy so bring along earplugs to mitigate the noise pollution. Breakfast options are decent no complaints for the price paid
Guest User
Standard Double Room
Stayed in Dec 2024
Couples
1 review
3.0/5
Posted on Jan 11, 2025
Hotel sogot old city bueno ubication en el centro
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Olga
Standard Double Room
Stayed in Feb 2025
Couples
6 review
4.7/5
Amazing
Posted on Mar 21, 2025
We really liked the hotel, we extended our stay
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Guest User
Standard Double Room
Stayed in Sep 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The room was clean and the breakfast was great
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arif
Stayed in May 2023
Family
2 review
3.0/5
Posted on Jun 22, 2023
The location is good, but there is hardly any sound insulation between the rooms. We woke up 3-4 times a night because of the noises coming from the next room.
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Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 29, 2024
Worthy stayed , cleaning level was one of the bests , breakfast not bad at all and the most important thing which every tourist wants its to be welcomed warmly , the professional staff there made this possible. Necessary shops pretty close only by walking , Suggested ✅
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 9, 2024
After having had a bad experience in a hotel we had already booked, we went to this Sögüt Hotel and Spa in the hope of finding a bit of comfort at least, and we were not disappointed. After explaining the situation to the staff, they so kindly helped us to manage our booking and offered us all possible services to make us feel comfortable. Throughout our stay we felt a great welcome and excellent service from the very professional hotel staff who always greeted us with a big smile. I can't remember all the names, but I will remember the names of Ali, Etem and Zaffer. For the next trip to Istanbul, I will definitely book at the same hotel (I hope to see them again sooner). Naima
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 9, 2024
THANK YOU MR ETEM A wonderful stay and an unforgettable experience! The hotel stands out for its excellent service and attention to detail. The hotel was magnificent, the rooms were very comfortable -The hotel staff was friendly and professional -The location of the hotel was ideal and close to all the major tourist attractions. The breakfast was varied and delicious, and there was a clear concern for the comfort of the guests. I would like to express my sincere thanks and gratitude to Mr. ETEM for the wonderful service you provided me during my stay at your hotel. You were truly an example of professionalism and attention to detail, which made my stay an unforgettable experience. I really appreciate your efforts and your constant smile. I wish you all the best and success in your careers.
Guest User
Stayed in Jun 2024
Other
1.0/5
Posted on Jul 7, 2024
Staying at this hotel was one of the worst experiences of my life. The rooms and beds were very dirty, I found bed bugs in my room and when I told the receptionist they did not take it seriously. They lied multiple times and told me they did not have a bed bug problem but after talking with other guests that were staying in the hotel we figured out many other guests had the same problem. I had to change rooms three times and found bed bugs in all the rooms! The hotel manager and owner were incredibly rude and went in to my room without my consent multiple times, even once while I was sleeping. I would recommend anyone traveling to Istanbul to stay as far away from this hotel as possible!
Guest User
Stayed in May 2024
Family
1.0/5
Posted on Jun 26, 2024
The worst experience ever !! The rooms were dirty blankets dirty one of the rooms that is supposed to be a family room was a mess everything was dirty even (toilet seat , under bed , drawers , and mattress) Also some rooms were infected by bed bugs (when we found out at night About bed bugs they didn't let us change rooms so we had to stay awake for a full night also our clothes were already messed up) they are accusing us of bringing the bed bugs while we can prove that it's not us and there is another person that encountered the same problem 6 months ago , in addition one of the guests that were here before us found bed bugs .( Last day) We decided to leave the hotel because we are scared of getting bitten or having to throw out our clothes and as I said we have childrens with us .when we submitted for a cancel In booking they didn't want to confirm they are just trying to put the blame on us . I am so upset and I hope they get what they deserve by law. (Reservation by the name of Abderrahmane badawi)
Guest User
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Mar 25, 2024
My stay at the Sogut Hotel & Spa in the Old City of Istanbul was truly memorable, largely due to the incredible staff. Mr. Memduh, the manager, alongside Mr. Sabri, Mr. Jalal, and Mr. Mert, were exceptionally helpful, polite, and always ready to accommodate any request. The breakfast offered was fantastic, contributing to the start of each day being just perfect. Traveling with my mother, it was important for me to make the right choice regarding accommodation, and I couldn't have been happier with my decision. The professionalism and warmth of the staff made our stay in Istanbul even more special. I sincerely hope that these wonderful individuals continue to work at the Sogut Hotel & Spa for a long time, continuing to make guests' experiences unforgettable. With best regards Mr.Fakhriddin
Guest User
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Feb 5, 2024
I had an amazing week at this hotel. The breakfast was delightful, the cleanliness impeccable, and the staff incredibly kind. I would like to extend a special thank you to Sinan and Mamduh for their exceptional service. I will miss my morning cup of tea.
Guest User
Stayed in Aug 2023
Other
4.0/5
Very Good
Posted on Sep 29, 2023
Very Good location,near to the shops and sightseeings,clean ,room the best, parking o.k. , staff and especially Birgin polite and friendly, towels old,, and sometimes you hear the neighbour's.I will definitely go again
Guest User
Stayed in Jul 2023
Other
3.0/5
Posted on Aug 15, 2023
The locaton was perfect. What gets me angry that i paied for the parking 10euros per day(in boking was written 5euros) and in the end they didnt had parking. I parked my car before the entrace of the restorant And the sfaf asked for the keyes of my car Everytime they moved the car because no place What i liked in the hotel was clean staf they were the most polite staf that i have seen. Breakfast was 3 out of 10 Eggs chees orange juice sasuages The room was small but again i mention the cleanles was perfect everything on time eveeyday new towels( THANK YOU CLEANING STAFF) At the end i recomend staying in this hotel
Guest User
Stayed in Dec 2022
Couples
2.0/5
Posted on Jan 10, 2023
Hotel is in a good location 15 minutes walk to major tourist sites. First room they put us in was next to the lift so everytime the lift moved it felt and sounded like an earthquake. They moved us immediately which was good to a bigger room. The internet in this hotel is non existent it only barely works in the reception. I complained several times and a technician was sent but it did not improve. The rooms were very clean and the housekeeper/maid was very good and very polite. Towels looked like they had not been changed since the 1980s all falling apart. Water was cold unless u left it on for 5 minutes to worm up and water pressure was poor. There was no breakfast available for the time we were there we were told to go to the next hotel. The reception staff did not speak good English and were rude and not listening to what I was saying, telling me "you are wrong" when I was clearly right, he was just talking about something else. The only saving grace for this hotel was the porters especially sabrt who was polite, professional, friendly, knowledgeable of the local area and could bot have helped us more. I suggest to the management if they are reading this that they put the porters on reception and the receptionist as porters. The porters speak good English and have manners and know how to speak to people. If it had not been for Sabrt then this would have been a complete disaster. Thank you sabrt keep up the good work it was a pleasure meeting you. From the big guy.