To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.7
Amenities7.5
Service7.6
Cleanliness7.7
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All reviews(130)
Positive reviews(26)
Reviews with photos/video(11)
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Awesome stay(8)
Awesome rooms(7)
Delicious breakfast(6)
Awesome amenities(5)
Negative reviews(4)
Guest User
Superior Room Annex Building
Stayed in May 2026
Family
8 reviews
2.0/10
Posted on Jun 28, 2026
This place is a scam. Do not come here! This hotel needs to be shut down for health and safety.They sprayed dangerous pest control all over the rooms, beds and beddings included which did onset a massive asthma attacks on me and my daughter and urticaria all over my face we both ended up red burning eyes throats and face thought we left the room after less than 5 min! To be offered room with same problem as well as water infiltration… they offered us a flat outside the hotel which seemed to have been redone recently wall had been boarded up and painted but we then discovered it was to cover up mold and mushrooms! Yes mushrooms how dare they make anybody pay and stay in such poisonous environment! I will make a formal complaint! They said they would refund my money but I have written to Trip.com and I have been denied. I’m asking for my money back immediately and compensation! I will make a video on social platforms to inform potential guests of the danger to health THIS hotel poses. DO NOT COME TO THIS HOTEL
6/12
Response from Property: Sayın Misafir, geri bildiriminiz için teşekkür ederiz. Yaşadığınız sağlık ve güvenlik endişeleri, özellikle siz ve kızınızın ciddi astım atakları ile ciltte ürtiker yaşadığını belirtmeniz bizleri derinden üzmüştür. Konaklamanızın ardından çok kısa süre içinde ayrılmak zorunda kalmanız ve alternatif konaklama önerisiyle birlikte yaşadığınız olumsuz durumlar karşısında son derece üzgünüz.Tüm misafirlerimizin güvenliğini ve konforunu sağlamak temel önceliğimizdir. Bu nedenle paylaştığınız deneyim, ilgili kalite ve hizmet standartlarımızı gözden geçirmek açısından bizim için değerlidir. Sizden özür dileriz; yaşattığımız rahatsızlık için samimiyetle affınızı rica ederiz.Seven Hills Palace & Spa olarak bu tür şikâyetlere ciddiyetle yaklaşacağımızı ve genel deneyimi iyileştirmeye yönelik çalışmalar yapacağımızı belirtmek isteriz. Umarız bir dahaki ziyaretinizde daha güven verici bir konaklama sunabiliriz.
Dian safitri umma tour
Superior Room Annex Building
Stayed in Nov 2025
Other
74 reviews
8.0/10
Very good
Posted on Jan 1, 2026
The surroundings of the hotel are beautiful, and it's close to a stunning beach.
Original textTranslated by Google
Response from Property: Sayın misafir, güzel yorumunuz için teşekkür ederiz. Otelimizin çevresinin sunduğu manzarayı beğenmeniz ve plaja olan yakınlığımızın sizin için uygun olduğunu duymak bizi memnun etti. Misafirlerimize keyifli ve konforlu bir konaklama sunmak için özenle çalışıyor, aynı zamanda yerleşim konumumuzun sağladığı avantajları paylaşmaktan gurur duyuyoruz. Seven Hills Palace & Spa’da sizi yeniden ağırlamayı memnuniyetle bekleriz.
Guest User
Superior Room Annex Building
Stayed in Jul 2025
Family
1 reviews
10/10
Outstanding
Posted on Aug 6, 2025
Perfect little sweet hotel. Everything was perfect with perfect high class service.
Response from Property: Sayın Misafirimiz, Merkezî olmayan bölgemizde yer alan Seven Hills Palace & Spa’yı tercih etmeniz ve deneyiminizi bizimle paylaşmanız bizim için çok değerlidir. Otelimizin küçük ama özenli yapısını ve yüksek standartlardaki hizmet anlayışını “kusursuz” olarak değerlendirmenizden büyük memnuniyet duyuyoruz. Her misafirimize aynı özenle yaklaşarak konaklamanın her anında memnuniyet sağlamaya çalışıyoruz. Sizleri yeniden aramızda görmekten memnuniyet duyarız.
GEM STAR 2026
Superior Room Annex Building
Stayed in Jan 2026
Solo traveller
6 reviews
10/10
Outstanding
Posted on Apr 5, 2026
amazing attentive staff
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ali Çelik
Guest User
Deluxe Room
Stayed in Nov 2024
Family
1 reviews
10/10
Outstanding
Posted on Jan 1, 2025
The location is great really 10-15 minutes walk from  main historical sites of Constantinople.  The hotel is clean. Breakfast is great.  The only thing that I want to mention is that hotel has two entrances, one to the main road on Bosporus  the other is to the old city, so you never know from which side of your hotel the taxi driver will come  when you’re checking out and hurrying up to the airport.  So I suggest  at least for the check out order taxi in the hotel  if you have a lack of time. 
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ali Çelik
Guest User
Superior Room Annex Building
Stayed in Aug 2024
Business traveller
8 reviews
10/10
Outstanding
Posted on Oct 17, 2024
Love this hotel. Always start my business trips here and lately invited friends to stay also.
Staff always pleasant. Food is great. And rooms are amazing in the deluxe waterside
Response from Property: Dear cunninghamlisa,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,General ManagerAli Çelik
Guest User
Deluxe Room
Stayed in Dec 2023
Couple
1 reviews
10/10
Outstanding
Posted on Jan 10, 2024
Good location 👍
Very polite and friendly staff .
Make you feel very welcome.
Very comfortable bed
Excellent Breakfast .
Excellent atmosphere.
Well recommended🥰
Definitely,we will come back again 😍😍
Response from Property: Dear Ruby,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,General ManagerAli Çelik
Guest User
Superior Room Annex Building
Stayed in Jan 2024
Travelling with friends
10 reviews
9.5/10
Amazing
Posted on Feb 19, 2024
Nice but rooms is not big as pictures
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,General ManagerAli Çelik
Guest User
Superior Room Annex Building
Stayed in Nov 2025
Couple
2 reviews
10/10
Outstanding
Posted on Jan 12, 2026
A lovely hotel with a great location, very close to all the sights. We'll stay here again. It has a cozy courtyard with a pool and delicious breakfasts. The room is beautifully decorated and unique! And the beds are incredibly comfortable. It's easily one of our favorites by any measure 🫶 Highly recommend!
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ali Çelik
Guest User
Superior Room Annex Building
Stayed in Aug 2024
Business traveller
5 reviews
7.0/10
Posted on Nov 1, 2024
How to say it? It's hard to describe it in one sentence. After we arrived, the service staff was very enthusiastic and strongly recommended us to go to another hotel, saying that the room was bigger and better, and closer to the tourist attractions. The location is indeed super good, but the hotel is very small, the suitcase can't be put in, and the bed is even smaller, about 90 cm. I feel cheated. . . The service staff is very arrogant. There are no other rooms. They won't change us, and we can't change back to the previous hotel. . How to say it, it's terrible to bring leaders out. This place is suitable for young people to come, go back and fall asleep, and go to the Internet celebrity restaurant to punch in and eat in the morning. In short, this hotel is extreme, the location is extremely good, and the room is extremely bad. You can choose it yourself.
I cannot say cause I did not stay in this hotel, they introduced another hotel nearby. Room is so small, location is good.hmm..
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,General ManagerAli Çelik
Guest User
Superior Room Annex Building
Stayed in Jun 2024
Business traveller
36 reviews
10/10
Outstanding
Posted on Oct 14, 2024
The hotel is not particularly big, but it has everything you need. The staff is very friendly and helpful.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,General ManagerAli Çelik
ru_ruv
Mansion Premium Suite
Stayed in Sep 2024
Travelling with friends
4 reviews
10/10
Outstanding
Posted on Oct 9, 2024
The room I wanted was no longer available, so they arranged for me to stay in a higher-class room at a related hotel instead! The location was great, within walking distance of Hagia Sophia and the Blue Mosque.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,General ManagerAli Çelik
Anonymous User
Stayed in Jul 2024
Family
68 reviews
2.0/10
Posted on Aug 4, 2024
This is not Qishan with a photo platform at all. The annex building is actually outside the hotel yard. . The sea view from the platform here is average. It is better to go out to the seaside road across the road. . There is a crazy extra charge for bringing children in, which is even more expensive than in the UK. .
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,General ManagerAli Çelik
Крис1
Stayed in Jun 2024
Other
14 reviews
4.5/10
Posted on Aug 3, 2024
Due to circumstances beyond my control, I had to cancel the reservation. The money was not returned, although I asked for cancellation 24 hours in advance, even more.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,General ManagerAli Çelik
Guest User
Superior Room Annex Building
Stayed in Jul 2025
Solo traveller
1 reviews
7.0/10
Posted on Aug 20, 2025
Without great luxuries
Original textTranslated by Google
Response from Property: Sayın misafirimiz, görüşünüzü bizimle paylaştığınız için teşekkür ederiz. “Çok abartılı değil” ifadeniz, deneyiminizi gerçekçi bir bakış açısıyla değerlendirdiğinizi göstermesi açısından bizim için değerlidir. Seven Hills Palace & Spa olarak misafirlerimize bekleneni karşılayan, kaliteli ve tutarlı bir konaklama sunmayı önemseriz. Bu geri bildiriminiz, hizmet standartlarımızı koruma ve iyileştirme konusundaki çalışmalarımıza ışık tutmaktadır. Umuyoruz ki İstanbul’daki seyahatinizde bir sonraki fırsatta tekrar sizleri ağırlayarak memnuniyetinizi aynı özenle sürdürme şansını elde ederiz.