Mr Cas Hotels Reviews

Response from Property: Dear Guest,Thank you very much for your perfect rating and wonderful feedback. We are delighted to hear that you enjoyed our excellent location and that your stay was comfortable, even in the heart of Istiklal Street.We are especially pleased to know that your room preference was met exactly as requested and that everything was perfect for you. Your kind comments are a great motivation for our team.We look forward to welcoming you back to Mr. Cas Hotels in the near future.Kind regards,Mr. Cas Hotels Management

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We are truly sorry to learn that your stay did not meet your expectations, and we sincerely regret the disappointment you experienced.Your comments regarding the condition of the room, housekeeping standards, elevator size, and overall comfort have been taken very seriously. While our hotel is located in a historic building and some architectural features reflect its original character, this should never compromise cleanliness or guest comfort. Your remarks have been shared with our housekeeping and management teams for immediate review and improvement.We are also sorry that the service you received did not reflect the level of hospitality we aim to provide. This feedback is extremely important to us and will be addressed with our team.Although the New Year period and the celebrations on Istiklal Avenue may occasionally cause noise, this is not an issue at our hotel during the rest of the year.For the comfort of all our guests, we offer complimentary room changes subject to availability, and quieter rooms are gladly provided upon request.We appreciate your honesty and hope you might consider giving Mr. Cas Hotels another opportunity in the future to provide you with a more comfortable and satisfying stay.Kind regards,Mr. Cas Hotels Management

Response from Property: Dear Guest,Thank you very much for sharing your positive feedback with us. We are pleased to hear that our team’s attentive service made a difference during your stay and that the transportation card provided by our staff was helpful for you.We are also glad to know that the amenities available upon request at our front desk, such as toothpaste, toothbrushes, and razors, contributed to your comfort.Your kind comments are greatly appreciated and serve as a motivation for our entire team. We look forward to welcoming you back to Mr. Cas Hotels in the future.Kind regards,Mr. Cas Hotels Management

Response from Property: Dear Guest,Thank you for sharing your feedback with us. We are pleased to hear that you appreciated our location and the quality of our service.Your comments are valuable to us as we continue to improve our services, and we hope to welcome you back to Mr. Cas Hotels in the future.Kind regards,Mr. Cas Hotels Management

Response from Property: Dear GuestDear Thank you very much for this extremely kind praise. We are delighted to have provided you such a wonderful experience and very muchlooking forward to welcoming you back soon.Warmest regards and much love from entire team,Cihan O.

Response from Property: How kind of you take the time and write this lovely review.We Sincerely loved having you and your family here and hope to see you back atMr Cas soon.Warmest regards and much love from entire team,Cihan O.

Response from Property: Dear Guest,Thank you very much for your kind feedback. We are pleased to hear that you found our hotel clean and convenient, allowing you to explore the city comfortably on foot without the need for taxis.It is truly rewarding to know that you would choose to stay with us again. Your trust and satisfaction mean a great deal to our entire team.We look forward to welcoming you back to Mr. Cas Hotels in the near future.Kind regards,Mr. Cas Hotels Management

Response from Property: Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to hear that you appreciated our central location, cleanliness, and the quality of our service.As we are located in the heart of the city, some street noise can be expected, especially during late hours. We are glad to know that the complimentary earplugs provided by the hotel helped make your stay more comfortable.It is truly rewarding to hear that you were overall satisfied with your stay and would recommend us. We look forward to welcoming you back to Mr. Cas Hotels in the future.Kind regards,Mr. Cas Hotels Management

Response from Property: Уважаемый гость,Благодарим вас за то, что нашли время поделиться своими впечатлениями о проживании в нашем отеле. Нам очень приятно слышать, что вам понравился дизайн отеля, просторная ванная комната, косметика Atelier Rebul, чистота и работа нашей команды.Мы также благодарим вас за понимание относительно возможного ночного шума. Радует, что это не повлияло на качество вашего отдыха.Будем искренне рады приветствовать вас вновь и сделать ваше следующее пребывание ещё более комфортным.С уважением,Команда отеля Mr. Cas Hotels