Hotel y Balneario Valle Paraiso

We have known the place for 15 years when there were only two pools, both rooms, although rustic, very pleasant and clean. On these last two occasions we went, which will surely be the last completely unpleasant ones: the rooms with 5-star hotel costs with leaks and no bucket for the leak, with papers in the toilet, without soap because they steal it, the dispenser of broken gel, the dryer broken, the exhaust fan broken and without windows, the bedding dirty, unwashed and stained. In the new water wells there is no security to enter them, no handrails or stairs, any facilities for the elderly or people with different abilities, violating the law on people with different abilities; in the dirty pools full of scale and mold, without lifeguards or kids who are not trained, at night it is hell because the pool area becomes an uncontrolled cantina, turning it into a bacchanal that no one pays attention to, an experience that is not We wouldn't wish it on anyone and I don't think we will return again.

No security, no maintenance, no hygiene, a canteen disguised as a spa, I will only tell my experience, from the entrance what they promise you as a dinosaur experience is just a facade, the pools do not have the required maintenance which caused me daughter a very strong infection, it has no medical service, they do not have lifeguards, the slides are not regulated and the people in charge do not have the experience or adequate training, in the rooms the services do not work properly, there is no control schedule , people drink in the pools without any restrictions, due to lack of security and I could go on and on, I will only repeat my worst travel experience.

There is only one space with hot water, the other pools are with cold water. There was an area under construction so there was dirt in the hallways. The price does not correspond to the service. There is no variety to eat inside the place. Very crowded in the hot pool area because it is the only one that can be used during the cold month. The bathrooms are not clean. I did not like.