Rustic Inn Creekside

The Rustic Inn Creekside Resort and Spa was a fantastic place for my husband and I to celebrate our first anniversary. Checking in was very easy. When we walked into the lobby, we were greeted immediately and checked in. We were given a very thorough rundown of everything we needed to know, from where everything is to the times for breakfast in the morning. Our room was lovely. We did not pay for a Creekside cabin, but we still got amazing views of the creek and nature walk from the porch of our cabin. It felt like we had been upgraded and I was there for it. They gave us a card and some chocolate covered strawberries for our anniversary. I loved that little touch! I'm just mad at myself for putting the strawberries in the refrigerator to have later and completely forgetting about them. Sadness!!! Our room was very clean and spacious. It smelled nice as well. The bathroom was great, with plenty of hot water. We had an issue with our toilet but it was fixed within an hour of us going to the front desk. The only downside I really had was the three small uncovered windows on the wall facing away from the bed. The views out of them were lovely, but the sun shining through while sleeping wasn't very pleasant. I can't imagine what summer must be like. I wish there was a way to cover them. The amenities here were fantastic, even during the off season. We loved the breakfast. We really appreciated how they did try to change items up and that there was an omelet station during the week. The people working the breakfast were so friendly and hospitable. The hot tub and sauna are amazing places to sit and relax after a day of walking. The nature walk is a true nature walk. Not only did we see some of the mule deer that hang around town but we saw a family of otters one morning. Amazing!!! The location looks a bit far from town but it's an easy walk to the shops and restaurants. There are some places near the hotel for a quick bite and to get some supplies as well. Overall, if coming back to Jackson, I'd stay here again. I'd like to see what summers are like.

Disappointed to find out that the bar/restaurant was closed due to off season. Was not told this at time of booking would have stayed elsewhere. We took friends who were also disappointed. Also the path lights shine in the room like a spot light at night that was very annoying. Also there was a room service menu in the room but no room service. If you want full service don’t go during Thanksgiving week

The resort is top notch. We thoroughly enjoyed the breakfast buffet, the creek side accommodations, the shuttle, and the bistro. Everyone was super nice, and daily housekeeping was beyond expectations. The creek side accommodations give a wonderful view of Flat Creek, which is a favorite spot of ducks and swans. We watched them for hours from the comfort of our room. There are deer that will visit you too! The resort has hundreds of rooms and is within a few blocks of town, but the orientation of creek side rooms made it seem as though we were much more remote. We were struck by the cleanliness of all areas. The buildings are log structures and the logs were completely dust free and shining as though they had all been recently cleaned. We didn’t use the heated pool, hot tub, spa services, or sauna. We had the coconut shrimp appetizer and bison chili while partaking in adult beverages in the bar. Everything we had was fantastic. The bison chili was the best chili ever. I would definitely recommend the resort. Splurge for a creek side room.

I just returned from a totally memorable stay at the wonderful Rustic Inn - Jackson Hole, WY. The place is a perfect getaway, with lovely, clean, comfortable rooms, free shuttle to the local areas you want to see and dine at, a friendly and accommodating front desk staff - all at a scenic and convenience location. I can't recommend this place more highly. Special mention to two women who went above and beyond to help all customers and are the most welcoming front desk staff: DANIA and FATIMA. Two of the shuttle drivers need to be complimented also: KEVIN and MARIO - terrific polite guys who were efficient and congenial every day of my week there. If you're getting away to the Jackson area - treat yourself to this exceptional hotel that makes everyone feel like valued family members.

Front office staff were rude and unhelpful. The pool and hot tub area need an upgrade, water was not hot in the hot tub. The rooms were clean but dark and outdated. The bathroom was very cold, no heat in the area where the toilet room is. The hot water doesnt come very quickly and doesn't get very hot. The breakfast was very mediocre. Most of the items were cold and hard. For winter stays I would not recommend because you have to go outside in the cold to use any of the facilities, eat breakfast, etc. Also the steam room is falsely advertised because you have to pay for a massage to be able to use. Not family friendly at all.

Booked a Cabin at first, which was very nice but decided to upgrade to a 2 bedroom at their Spa Suites. Jesse, Jake and Dania were great in helping with the upgrade. Checked into the 2 bedroom and oh wow, what a beautiful suite. Ivan at the spa Suites was awesome, helped with activities, shuttles, area info. and anything else we needed. Ivan helped take our trip from Very good to Great and we will come back to Rustic Inn again, I highly recommend this resort. Don Denton and Family , stayed 1-3-25 to 1-9-25