Courtyard Jacksonville I-295/East Beltway

Surprisingly great hotel with a great atmosphere. The Bistro was especially good, and came in clutch.

Very pleasant stay On our way home to NY, and we stopped for the night. Nice hotel. Very good price’

The hotel was nice but did not offer complimentary coffee nor breakfast. The beds were too firm!

We had a great experience at this property. Check-in was a breeze we even was able to check in early worth no extra charges. Rooms were very clean and comfortable. Light musk smell in the room i believe from the carpet but the room and bathroom was very clean. This property is in walking distance to Walmart, restaraunts, shops, and gas station. Very safe and quiet area. They have free parking, a gym, pool (under maintenance for a few weeks), a outdoor sitting area, and a bistro and full service bar. The bistro food was absolutely amazing. Jean is an amazing chef and bartender. He was so friendly and the food was sooooo good. We had the fries and cheesecake which were phenomenal. Another customer got the ribs and those looked amazing. I forgot to take a picture of the food but i did get a picture of the empty plates.

Didn’t like the coffee and coffee maker in the room. The condiment packets were not consistent. Otherwise, everything was good.

I had booked a one night stay at this hotel, I looked at various different locations and compared them and based on the reviews I felt this was a decent deal with the included amenities. I specifically wanted to go to a hotel that offered a pool but more importantly a hot tub and a fire place. This was my husbands birthday weekend so I wanted to do something nice. The check in service was great, very friendly staff, the lobby looked very nice and promising with a nice little bistro as well. When we got to our room, it was nice and clean. The only issue I experienced was the bathroom vent not working, I did not bring up this issue because it felt pointless after everything else. We were excited to go to the pool area and enjoy our evening in the hot tub for a few hours. When we got outside the pool area was empty. We went to the hot tub and tried turning it on but it wasn’t working. We called up to the front desk and were assisted by staff but not much could be done except an apology and to wait it out till it might start working and heating up. After a while we gave up and wanted to warm up by the fire pit….guess what wasn’t working either…..we called up at the front desk again and staff tried to assist but they also weren’t able to assist and we were told to just wait and see if it comes on eventually…it didn’t. We let the front desk know we were going upstairs and were offered two water bottles to make up for it…..really upsetting honestly. Would not book again.